案例经理
Case Manager
这是一个远程职位。
我们的客户正在寻找一名全职案件管理员，为他们的法律团队提供支持，处理人身伤害和工伤赔偿的诉前案件。过去几年中，他们已建立起一家值得信赖的律师事务所，致力于以同理心、效率和专业精神帮助客户应对复杂的法律挑战。
职责
· 管理人身伤害和工伤赔偿的诉前案件文件。
- 确保所有案件记录完整且最新，包括医疗记录、警方报告和支持性文件。
- 定期与客户跟进，收集更多信息，提供更新，并保持良好的客户关系。
- 与保险公司理赔员、医疗机构和其他相关方进行有效沟通。
- 使用Clio或类似的案件管理软件，对案件里程碑进行整理和跟踪。
- 准备、审核并维护往来信函和法律文件。
- 协助律师进行案件准备、摘要和客户接待流程。
- 在所有客户沟通和记录中保持保密性和准确性。
- 根据需要执行行政任务，确保案件顺利推进并按时完成。
要求
- 在人身伤害或工伤赔偿律师事务所中具有案件管理的实操经验。
- 具备出色的组织能力和时间管理能力，能够同时处理多个案件。
- 熟练使用Clio和Microsoft Office套件（Word、Excel、Outlook）。
- 英语书面和口语沟通能力优秀。
- 注重细节，致力于保持准确的案件文档。
- 能够以专业的方式与客户、医疗机构和外部利益相关者沟通。
资格
· 2年以上人身伤害或工伤赔偿诉前案件管理经验。
- 熟悉医疗记录、警方报告和保险通信。
- 具备良好的跟进能力，能够按时完成任务。
- 在处理敏感事务时表现出高度的专业性、同理心和谨慎态度。
查看英文原文
This is a remote position.
Our client is looking for a Full-TimeCase Managerto support their legal team in handlingpersonal injury and workers’ compensation pre-litigation cases. Over the past several years, they have established themselves as a trusted law firm dedicated to helping clients navigate complex legal challenges with compassion, efficiency, and professionalism.
The ideal candidate is a proactive and detail-oriented professional who enjoys organizing case files, communicating with clients, and ensuring every matter is handled with precision. This role requires strong communication skills, excellent English proficiency, and experience managing pre-litigation cases in the personal injury or workers’ compensation field.
Responsibilities
· Managepre-litigation case filesfor personal injury and workers’ compensation claims.
- Ensure all case records are complete and up to date, includingmedical records, police reports, and supporting documentation.
- Conduct regularclient follow-upsto gather additional information, provide updates, and maintain strong client relationships.
- Communicate effectively with insurance adjusters, healthcare providers, and other parties involved in each case.
- Organize and track case milestones usingClioor similar case management software.
- Prepare, review, and maintain correspondence and legal documents.
- Support attorneys with case preparation, summaries, and client intake processes.
- Maintain confidentiality and accuracy across all client communications and records.
- Perform administrative tasks as needed to ensure smooth case progress and timely completion.
Requirements
- Proven experience incase managementwithin a personal injury or workers’ compensation law firm.
- Strong organizational and time management skills with the ability to manage multiple cases at once.
- Proficiency inClioandMicrosoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills inEnglish.
- Attention to detail and commitment to maintaining accurate case documentation.
- Ability to communicate professionally with clients, medical offices, and external stakeholders.
Qualifications
· 2+ years of experience inpre-litigation personal injury or workers’ compensation case management.
- Familiarity withmedical records, police reports, and insurance correspondence.
- Strong follow-up skills and ability to meet deadlines.
- High level of professionalism, empathy, and discretion when dealing with sensitive client matters.
- Bachelor’s degree or equivalent professional experience preferred.
Benefits
· Full-time, 100% remote position.
- Opportunity to work directly with a reputable U.S. law firm focused on client advocacy.
- Long-term, stable role with professional growth potential.
- Supportive and collaborative environment.
- Competitive compensation in USD.
Originally posted on Himalayas