全球福利专员
Global Benefits Specialist
Assembled Intelligence（assembledintelligence.co）是一个集成的通信和商业化平台，旨在整合所有功能，为医疗产品生命周期提供更智能、更快、定制化的解决方案，现正在寻找一名全球福利专员，以支持我们在多个地区的员工福利计划的管理和发展，主要精通美国和英国。该职位适合一位积极进取、注重细节的福利专业人士，拥有5–7年相关经验，并希望在一家充满活力的全球组织中发展职业生涯。
全球福利专员将在福利运营、员工注册管理、供应商管理、合规支持和市场基准分析中发挥关键作用。理想的候选人应具备通过供应商平台和HRIS系统管理员工福利选择的实际经验，与全球经纪公司和保险公司合作，并帮助制定支持多元化员工队伍的有竞争力的福利方案。
主要职责
全球福利管理
- 在美国和英国管理员工福利计划。
- 管理日常福利运营，包括资格审核、注册、人生事件、解雇和员工咨询。
- 支持年度开放注册和福利续期活动。
- 确保员工选择和福利变更的及时准确处理。
- 定期审核注册数据、自动注册、薪资扣除和保险公司文件，以保持数据完整性。
福利技术与供应商管理
- 作为福利注册和供应商平台（如Dayforce、Employee Navigator、Fidelity、养老金计划等）的关键管理员。
- 协调资格数据流、注册文件和与HRIS及薪酬团队的系统集成。
- 解决员工注册问题和供应商相关升级。
- 与经纪公司、保险公司和第三方管理员合作，确保高质量的服务交付。
- 支持新供应商、项目和系统增强功能的实施。
员工体验与沟通
- 为员工提供关于福利资格、注册、索赔和覆盖范围问题的优质支持。
- 制作并维护面向员工的沟通材料、注册指南、常见问题解答和教育资料。
- 协助开展福利介绍、网络研讨会和信息会议。
- 提高员工对福利计划的认知度
查看英文原文
Assembled Intelligence (assembledintelligence.co), an integrated communications and commercialization platform designed to unite all of its capabilities to deliver smarter, faster, purpose-built solutions across the healthcare product lifecycle is seeking a Global Benefits Specialist to support the administration and evolution of our employee benefits programs across multiple regions, with primary expertise in the United States and United Kingdom. This role is ideal for a highly motivated and detail-oriented benefits professional with 5–7 years of experience who is looking to grow their career within a dynamic, global organization.
The Global Benefits Specialist will play a critical role in benefits operations, employee enrolment administration, vendor management, compliance support, and market benchmarking. The ideal candidate has hands-on experience managing employee benefit elections through vendor platforms and HRIS systems, partnering with global brokers and carriers, and helping shape competitive benefits offerings that support a diverse workforce.
Key Responsibilities
Global Benefits Administration
- Administer employee benefits programs across the US and UK.
- Manage day-to-day benefits operations, including eligibility, enrolments, life events, terminations, and employee inquiries.
- Support annual open enrolment and benefits renewal activities.
- Ensure timely and accurate processing of employee elections and benefit changes.
- Conduct regular audits of enrolment data, auto-enrolments, payroll deductions, and carrier files to maintain data integrity.
Benefits Technology & Vendor Management
- Serve as a key administrator for benefits enrolment and vendor platforms (e.g., Dayforce, Employee Navigator, Fidelity, Pension schemes, etc).
- Coordinate eligibility feeds, enrolment files, and system integrations with HRIS and payroll team.
- Troubleshoot employee enrolment issues and vendor related escalations.
- Partner with brokers, carriers, and third-party administrators to ensure high-quality service delivery.
- Support implementation of new vendors, programs, and system enhancements.
Employee Experience & Communications
- Provide exceptional support to employees regarding benefits eligibility, enrolment, claims, and coverage questions.
- Create and maintain employee facing communications, enrolment guides, FAQs, and educational materials.
- Assist with benefits orientations, webinars, and information sessions.
- Promote awareness and utilization of company sponsored wellness and benefits programs.
Compliance & Governance
- Support compliance with applicable benefits regulations in the US and UK.
- Maintain plan documentation, policies, and administrative procedures.
- Partner with payroll and external advisors to support audits and regulatory requirements.
- Ensure accurate recordkeeping and benefits administration practices.
Market Benchmarking & Program Development
- Monitor industry trends, emerging benefits programs, and employee expectations.
- Participate in benefits benchmarking exercises and market surveys.
- Analyze utilization, participation, and cost data to identify opportunities for program enhancements.
- Provide recommendations to improve competitiveness, employee experience, and operational efficiency.
- Support the development of global benefits strategies as the organization expands.
Reporting & Analytics
- Prepare regular reporting on enrolment activity, utilization trends, vendor performance, and program costs.
- Analyze benefits data and provide actionable insights to HR and leadership stakeholders.
- Support annual budgeting, forecasting, and renewal processes.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, Finance, or related field, or equivalent experience.
- 5–7 years of progressive benefits administration experience, including exposure to global organizations.
- Strong working knowledge of US and UK benefits programs, enrolment processes, and vendor administration.
- Experience managing employee elections through benefits administration platforms and HRIS systems.
- Experience partnering with benefits brokers, consultants, carriers, and third-party administrators.
- Strong analytical skills with experience utilizing benefits data to support decision-making.
- Advanced proficiency with Microsoft Excel and reporting tools.
- Excellent organizational, project management, and problem-solving skills.
- Strong written and verbal communication skills.
Preferred Qualifications
- Experience in a fast-growing technology, consulting, healthcare, or professional services environment.
- Knowledge of leave administration and wellness programs.
- Familiarity with Dayforce, Employee Navigator, Fidelity, or similar systems.
- CEBS, CBP, SHRM-CP, PHR, or other relevant certification.
Key Competencies
- US & UK Benefits Subject Matter Expertise
- Vendor Relationship Management
- Benefits Enrolment & Eligibility Management
- Benefits Technology Systems
- Data Analysis & Reporting
- Market Benchmarking & Trend Analysis
- Employee Experience & Service Orientation
- Compliance & Risk Management
- Continuous Improvement Mindset