临床培训师
Clinical Trainer
临床培训师负责与客户发展团队的所有成员合作,提供ServicePlus培训。ServicePlus客户希望扩展对CensiTrac软件的使用,通常需要高级别的培训以实现他们的目标。该职位需要创造性思维和强大的解决问题的能力,同时具备对无菌处理部门和CensiTrac的良好理解。与其他所有部门进行沟通是该职位的关键部分。该职位还需要良好的人际交往能力,以及在团队环境中有效工作的能力,同时具备独立工作并按时为客户交付解决方案的能力。
临床培训师将协助临床教育者推动部门的持续改进工作,包括当前和正在进行的培训文件和支持材料,以协助培训工作。临床培训师将参与支持Censis员工、合作伙伴、客户和潜在客户的教育活动。
具体职责:
- 深入了解CensiTrac产品系列;一种基于SaaS的端到端解决方案。
- • 负责为ServicePlus客户提供CensiTrac所有功能和优势的培训。
- • 完成所有必要的ServicePlus文档(例如,培训计划、报告、培训检查清单)
- • 与技术和非技术客户资源进行有效沟通。
- • 在客户现场提供演示和内部培训。
- • 保持对无菌处理专业相关设备、产品和系统的了解。
- • 创造性思考并积极提供解决方案,帮助客户充分发挥Censis产品系列的潜力。
- • 提供积极的客户服务,并在代表Censis提供的产品时保持专业素养。
- • 识别并传达安装问题、软件错误和/或重要的软件修改给内部Censis团队。
- • 培养对Censis产品的热情和兴奋感。
- • 参与Censis的教育活动
- • 积极参与并贡献于临床团队的活动,如团队会议、内部培训、故障排除、Teams聊天等。
- • 根据要求/指派为其他部门提供内部支持;完成其他指定任务。
- • 准确维护差旅费用记录以便及时提交。
- • 需要最多75%的出差
查看英文原文
The Clinical Trainer is responsible for working with all the members of the Customer Advancement team to deliver ServicePlus training. ServicePlus customers are looking to expand their use of the CensiTrac software and often need advanced level of training to reach their goals. This position requires creative thinking and strong problem-solving skills along with a good working knowledge of the sterile processing department and CensiTrac. Communication with all other departments is a critical part of this role. This positions also requires strong interpersonal skills along with the demonstrated ability to work effectively in a team environment, as well as the ability to work independently to deliver solutions to the customers on time.
The Clinical Trainer will assist the Clinical Educators in the continual improvement efforts of the department including current and ongoing training documents and supporting material to assist training efforts. The Clinical Trainer will participate in educational activities that support Censis personnel, partners, customers, and potential customers.
Specific Responsibilities:
- Develop in-depth understanding of the CensiTrac product suite; a SaaS-based, end to end solution.
- • Responsible for executing training on all features and benefits to CensiTrac for ServicePlus customers.
- • Complete all required ServicePlus documentation (e.g., training plans, reports, training checklists)
- • Communicates effectively with technical and non-technical client resources.
- • Provides demonstrations and in-services at client sites.
- • Maintain knowledge of equipment, products, and systems related to the sterile processing profession.
- • Think creatively and actively provide solutions to assist customers in utilizing the Censis product suite to its fullest potential.
- • Provide positive customer service and maintain professional acuity in representing Censis provided products.
- • Identify and communicate installation problems, software bugs and/or vital software modifications to internal Censis teams.
- • Build passion and excitement for Censis products.
- • Participate in Censis educational events
- • Actively participates in and contributes to Clinical Team activities, such as team meetings, in-service training, troubleshooting, Teams Chat, etc.
- • Internal support of other departments as required / assigned; performs other duties as required.
- • Maintain accurate travel expense records for timely submission.
- • Requires travel up to 75%
Qualifications:
Required
• Minimum 1-year experience in a Sterile Processing department
• Current professional certification with HSPA or CBSPD
• Minimum of 1 year experience using or implementing CensiTrac
• Knowledge of regulatory bodies impacting Sterile Processing and Operating Rooms
• Proficient in the use of Microsoft Office products, computer systems, and common software products
Education:
• Bachelor’s degree in related area preferred or equivalent experience
Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Censis
Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry.From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare’s rapidly changing environment. With Censis, you’re positioned to start ahead and stay ahead, no matter what the future holds.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at .
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.
Pay Range
The salary range for this position (in local currency) is 61,500.00 - 102,700.00
Originally posted on Himalayas