追踪与追溯代表
Track & Trace Representative
关于公司：
Zelh 是一家快速发展的、充满热情的外包公司。
我们的使命是通过提供并保持一贯高质量的服务，成为最可靠的公司。
我们通过与客户、员工和供应商建立长期关系来实现这一目标。个人关注、及时沟通以及对所有人的尊重是我们商业理念的基础！
目前，Zelh 正在寻找一名 Track & Trace 代表，为我们的第三方物流公司工作，该公司专注于可靠的国内和国际运输服务。
职责：
- 与司机和客户进行日常沟通
- 通知相关方任何问题
- 将更新信息输入系统
- 回应客户的来电
- 安排预约
- 保持对运输市场趋势的了解
- 其他根据业务需求或分配的职责
工作条件：
·
工作时间：
周一至周五，美国东部时间早上5点至下午2点
- 竞争力薪资（美元）
- 远程工作模式
- 10 天以上的带薪假期
- 团队建设和企业活动
- 提供设备
- 支持性的团队
要求
- 英语水平必须达到上中级（B2）
- 能够在高压/快节奏环境中工作
- 出色的组织和协调能力
- 优秀的沟通和人际交往能力
- 有客户服务经验者优先考虑
- 熟练使用电脑（熟练使用 Microsoft Office 优先）
- 优秀的解决问题能力
最初发布于 Himalayas
查看英文原文
About us:
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.
Responsibilities:
- Daily communication with drivers and customers
- Notifying appropriate parties of any issues
- Inputting updates into the system
- Answering incoming calls from clients
- Scheduling appointments
- Maintaining current knowledge of market trends in the transportation marketplace
- Other duties as required by business needs or as assigned
Working conditions:
·
Work schedule:
Monday–Friday, 5:00 a.m.–2:00 p.m. EST
- Competitive Salary in USD
- Remote mode of work
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team
Requirements
- Upper-Intermediate (B2) English level is A MUST
- Ability to work in a high-stress/paced environment
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
- Experience in Customer Support will be appreciated
- PC proficient (Microsoft Office preferred)
- Excellent problem-solving abilities
Originally posted on Himalayas