客户总监
Account Director
公司简介
在 Zayo Europe，我们以通过连接推动世界发展的远大愿景为动力。我们建设并运营了关键的光纤网络，使企业、社区和经济保持连接。2024年，我们开启了作为独立公司的全新篇章——这一里程碑使我们能够以更大的敏捷性进行创新、增长和领导。随着持续发展，我们的使命依然清晰：提供快速、可靠且可扩展的基础设施，推动数字世界的发展。
客户总监将负责支持需要光纤网络基础设施的客户。该职位涉及建立客户关系并推动连接和基础设施服务的销售。成功候选人将通过持续的客户管理及获取新客户来实现销售和收入增长目标。该职位需要自主性，专注于大型复杂交易，并采用咨询式方法。
主要职责：
- 通过推广 Zayo 产品和服务产生销售收入。
- 向客户提供方案并管理销售流程。
- 维护良好的客户关系，保障现有收入并获取新客户。
- 制定客户策略、解决方案设计并管理重点客户的合作关系。
- 使用 Salesforce 和其他工具跟踪、分析并报告销售业绩。
- 向管理层提供准确的销售预测和及时的信息。
- 与其他部门协作，确保客户满意度和收入目标的达成。
- 独立工作并作为团队一员，处理大量工作并保持响应速度。
任职要求：
- 本科及以上学历或同等经验。
- 5年以上相关经验。
- 具备出色的客户关系建立能力和扎实的财务意识。
- 优秀的沟通能力、时间管理和组织能力。
- 能够在矩阵式管理模型中有效工作。
- 对客户管理和战略销售有深入理解。
- 熟悉 Microsoft Office；有 Salesforce 经验者优先。
- 对 Zayo Networks 的价值主张、产品和服务有基本了解。
- 能根据需要出差。
福利待遇
- 具有竞争力的薪酬，包括销售激励计划
- 丰厚的带薪休假政策，包括每年30天带薪休假、1天浮动假和2天志愿服务假
- 健身会员折扣
- 员工援助计划，包括心理健康支持
查看英文原文
Company Description
At Zayo Europe, we’re driven by a bold vision to power the world through connectivity. We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected. In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.
The Account Director will be responsible for supporting accounts in need of fibre network infrastructure. The role involves developing customer relationships and driving sales of connectivity and infrastructure services. The successful candidate will meet sales and revenue growth targets through consistent account management and acquiring new customers. This role requires autonomy, with a focus on large, complex deals using a consultative approach.
Key Responsibilities:
- Generate sales revenue by promoting Zayo products and services.
- Present proposals and manage the sales process with customers.
- Maintain strong customer relationships, securing existing revenue and acquiring new accounts.
- Develop account strategies, solution designs, and manage relationships on targeted accounts.
- Track, analyze, and report on sales performance using Salesforce and other tools.
- Provide accurate sales forecasts and timely information to management.
- Collaborate with other departments to ensure customer satisfaction and revenue goals are met.
- Work independently and as part of a team, handling a high volume of work with responsiveness.
Qualifications:
- Bachelor’s degree or equivalent experience.
- 5+ years of relevant experience.
- Proven relationship-building skills and strong financial acumen.
- Excellent communication, time management, and organizational skills.
- Ability to work effectively in a matrix management model.
- Strong understanding of account management and strategic selling.
- Knowledge of Microsoft Office; Salesforce experience is a plus.
- General understanding of Zayo Networks’ value proposition, products, and services.
- Ability to travel as needed.
Rewards
- Competitive compensation including sales incentive plan
- Generous paid time off policy including 30 days paid time off, one floating day and two volunteer days off per annum
- Fitness membership discounts
- Employee assistance programmes including mental health, wellbeing and medical support
Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Originally posted on Himalayas