高级项目经理 - 质量系统 - 分析 - 远程
Senior Program Manager - Quality Systems - Analytics - Remote
职位描述 职位概述
为项目管理活动提供专业领域专业知识和领导力。支持部门内和/或跨职能领域的项目需求,包括项目设计、实施、管理、治理、流程分析、流程改进、供应商管理、政策和操作手册的开发与维护、最佳实践、资源分配和特殊项目。
主要工作职责
- 管理相应业务项目和服务的设计、实施、交付及日常运营。
- • 通过建立与组织优先事项一致的目标、范围和成功标准,领导项目的全流程交付。
- • 开发并维护治理框架,确保项目管理实践的一致性、合规性和有效性。
- • 可能负责项目的财务管理——确保资源的合理优先级和对齐以实现预期成果。
- • 与高管发起人和职能负责人合作,确保项目目标达成,并在各业务单元中实现价值。
- • 推动绩效评估和报告,包括仪表盘、关键绩效指标(KPI)和实施后评审,以跟踪结果并识别持续改进的机会。
- • 确保相应项目有完善的政策、流程、项目控制、内部和第三方实践、操作手册和最佳实践文档。
- • 与法律、合规、信息技术(IT)和其他跨职能团队合作,确保治理标准得到遵守。
- • 跟踪绩效指标并确保已部署解决方案的价值实现。
- • 协调定期会议以支持治理框架和决策过程。
- • 监督组合管理和/或特定计划的项目变更和项目管理。
- • 与关键利益相关者合作,支持项目指导原则、流程、最佳实践等的传播和采用。
- • 定期审查项目资料,确保准确反映业务需求。
- • 在各个项目中促进规划、沟通和执行的一致性。
- • 通过确保有效的利益相关者参与、沟通和新流程或技术的采用,推动组织变革管理。
- • 维护并更新项目文档、操作手册和最佳实践,以反映当前的业务需求
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JOB DESCRIPTION Job Summary
Provides subject matter expertise and leadership for program management activities. Supports programmatic business needs across department and/or cross-functional areas, including programs design, implementation, administration, governance, workflow analysis, process improvements, vendor management, policy and playbook development and maintenance, best practices, resource allocations and special projects.
Essential Job Duties
- Manages the design, implementation, delivery, and ongoing operations of respective business program(s) and services.
- • Leads end-to-end program delivery by establishing goals, scope, and success measures aligned with organizational priorities.
- • Develops and maintains governance frameworks to ensure consistent, compliant, and effective program management practices.
- • May oversee financial stewardship of program budgets - ensuring proper prioritization and alignment of resources to achieve desired outcomes.
- • Partners with executive sponsors and functional leaders to ensure program objectives are met and value is realized across business units.
- • Drives performance measurement and reporting, including dashboards, key performance indicators (KPIs), and post-implementation reviews to track outcomes and identify opportunities for continuous improvement.
- • Ensures well-documented policies, workflows, program controls, internal and third-party practices, playbooks and best practices for respective program(s).
- • Collaborates with legal, compliance, information technology (IT), and other cross-functional teams to ensure governance standards are upheld.
- • Tracks performance metrics and ensures value realization from deployed solutions.
- • Coordinates recurring meetings to support governance framework and decision-making processes.
- • Oversees portfolio management and/or initiative-specific programmatic changes and project management.
- • Collaborates with key stakeholders to support dissemination and adoption of program guardrails, processes, best practices, etc.
- • Routinely reviews program collateral to ensure current and accurate reflection of business needs.
- • Promotes consistency in planning, communication, and execution across initiatives.
- • Champions organizational change management by ensuring effective stakeholder engagement, communication, and adoption of new processes or technologies.
- • Maintains and evolves program documentation, playbooks, and best practices to reflect current business needs and lessons learned.
- • Identifies opportunities/gaps and provides recommendations on program enhancements to applicable leaders.
- • Creates business requirements documents (BRDs), test plans, requirements traceability matrices, user training materials and other related documentation.
- • Generates and distributes required business/programmatic reporting.
- • Facilitates special functional/departmental projects.
- • May provide specialized training and support to new and existing staff as needed.
Required Qualifications
- At least 6 years of progressive program and/or project management experience, with increasing levels of responsibility in a complex, matrixed organization, or equivalent combination of relevant education and experience.
- • Proven experience leading large-scale or multi-functional programs within healthcare, managed care, or a similar regulated environment.
- • Strong operational process improvement and change management experience.
- • Advanced project management experience/skills.
• Data analysis skills/experience.
- Strong organizational and time-management skills.
- • Proven ability to manage multiple projects simultaneously with competing priorities.
- • Experience managing budgets and resource plans for business/strategic initiatives.
- • Ability to work cross-collaboratively across a highly matrixed organization.
- • Strong verbal/written/presentation communication skills, and ability to influence at all levels of the organization.
- • Advanced Microsoft Office suite (including Excel, PowerPoint, Project, and Visio), and applicable software programs proficiency.
Preferred Qualifications
Experience with Jira, SharePoint, Smartsheet, and other project or portfolio management tools.
Project Management Professional (PMP) and/or Six Sigma Green Belt certification.
Health care/managed care experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Originally posted on Himalayas