客户合伙人
Client Partner
Client Partner
关于PRODA
在PRODA(www.proda.ai)我们正在构建软件,以释放房地产数据的全部潜力,无论资产类别、语言或原产国如何。
我们的解决方案利用最新技术,自动捕获、标准化和质量检查房地产数据,形成一个单一、干净的真相源。目标是使房地产专业人士能够快速从他们的数据中获得可操作的见解,并实现软件的有效使用。
尽管房地产是世界上最大的资产类别,但商业地产行业仍主要依赖Excel和PDF“租金清单”文档作为数据交换的主要方式。这些文件经常不一致、不准确且难以访问,给房地产专业人士带来挑战。通过自动化数据捕获、标准化和分析,PRODA可以:
- 建立干净、标准化的数据仓库
- 通过更快的报告生成提高流程效率
- 通过确保输入数据的准确性来改善数据驱动的决策
此外,PRODA可以轻松集成到现有系统中,以确保整个组织的一致数据流。
PRODA由Charles和Peter于2017年创立,两人曾是房地产金融投资专业人士,目前已有70名员工,并计划在2026年进一步扩展。
PRODA拥有强大的全球知名客户群,销售管道更加优秀。我们希望你加入我们,共同为全球商业地产市场提供一流的软件。
职位概述
作为我们全球扩张的一部分,客户合作伙伴将负责售后的整体客户关系,重点是确保客户满意度并通过追加销售推动收入增长。客户合作伙伴将负责商业关系并承担销售配额。
职责
- 监督客户关系,确保满意度和长期参与
- 识别并推动追加销售和交叉销售机会(使用扩展行动计划)
- 负责续约对话和整体账户策略
- 监督上架和实施过程,确保满足客户需求(与上架团队协调)
- 作为商业讨论的战略顾问和第一级问题升级点
技能与能力
- 5年以上客户经理或客户合作伙伴岗位经验
- 能够与高级执行官建立牢固、持久的关系
查看英文原文
Client Partner
About PRODA
At PRODA (www.proda.ai) we are building software to unlock the full potential of Real Estate Data no matter the asset class, language or country of origin.
Our solution leverages the latest technologies to automatically capture, standardise and quality check Real Estate data into a single, clean source of truth. The goal is to empower real estate professionals to quickly gain actionable insights from their data and to enable the effective use of software.
Despite being the biggest asset class in the world, the commercial real estate industry relies on excel & PDF “Rent Roll” documents as the primary means of exchanging data. These files are frequently inconsistent, inaccurate, and inaccessible, posing challenges for real estate professionals. Through automated data capture, standardisation, and analysis, PRODA can:
- Build repositories of clean, standardised data
- Increase process efficiency, through faster report generation
- Improve data-driven decision making, by ensuring the accuracy of input data
Furthermore, PRODA easily integrates with existing systems, to ensure consistent dataflow through the whole organisation.
Founded in 2017 by Charles and Peter, two former Real Estate Finance Investment professionals, PRODA is now 70 people strong, and is looking to expand further in 2026.
PRODA has a strong globally recognised client base with an even better sales pipeline. We are looking for you to join us on our exciting journey delivering best-in-class software to the Commercial Real Estate market globally.
Role Summary
As part of our global expansion, our Client Partners will manage the overall client relationship post-sale with a strong focus on ensuring client satisfaction and driving revenue growth through upsells. The Client Partner will own the commercial relationship and carries a sales quota.
Responsibilities
- Oversee the client relationship to ensure satisfaction and long-term engagement
- Identify and drive upsell and cross-sell opportunities (use of action plan for expansion)
- Own renewal conversations and overall account strategy
- Supervise the onboarding and implementation process, ensuring client needs are met (in coordination with onboarding team)
- Act as the strategic advisor and first point of escalation for commercial discussion
Skills & Competencies
- 5+ years’ experience in an account manager or client partner role
- Ability to forge strong, long-lasting relationships with senior executives
- Excellent communication and negotiation skills
- Ability to think strategically and execute tactically.
Highly Desirable
- Knowledge of Commercial Real Estate (CRE) and key concepts (rent rolls, operating statements, valuations, etc.)
- Understanding of real estate investment workflows (acquisition, asset management, portfolio management)
- Experience working with real estate professionals (fund managers, asset managers, property managers, etc.)
- Exposure to SaaS or data platforms in the real estate or financial services space
- Strong analytical mindset with the ability to understand and explain complex data
- Ability to quickly grasp new concepts in real estate finance and data
- Fluency in German or French is advantageous
Working at PRODA
As a rapidly growing SaaS business, life at PRODA is fast-paced and collaborative. Our day-to-day work is solving interesting problems using smart technologies, and we pride ourselves on an environment where we can rapidly develop new skills, learn from each other, and truly see the impact of our work.
We believe that our product is transformative, and we work hard to ensure it reaches its potential. Our team is our greatest asset: we are a close-knit group who pull together to achieve our goals, but we also have fun!
PRODA treats people fairly. We are an equal opportunities employer and view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status.
Originally posted on Himalayas