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服务中心运营支持助理

Operations Support Assistant – Service Center

职能支持未标注地域与中国几乎无重叠,需长期倒时差
公司NTT DATA
薪资未公开
工作地点Costa Rica
地域资格未标注地域
时区要求与中国几乎无重叠,需长期倒时差
用工类型Full Time
发布时间7 天前
数据来源Himalayas
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作息提示:与中国几乎无重叠,需长期倒时差。
关于本页中文:职位描述由本机离线模型翻译,属机器翻译,供快速判断用;正式沟通与投递请以英文原文为准。官方翻译通道恢复后会自动重译升级。

网易数据是一个由19万多位不同专业人士组成的团队,在全球50余个国家开展活动。我们的活动领域包括:电信,金融,工业,公用事业,能源,公共管理和卫生。我们的使命?提供技术解决方案,商业,战略,开发和维护应用程序,同时成为咨询方面的基准。所有这些都归功于团队之间的合作,员工的人类质量以及我们不遵守既定的规范,我们始终寻求将我们更接近未来的创新。我们的实质使我们成为技术最前沿,突破范式并提供真正响应每个客户需求的解决方案。我们的才能使我们成为世界上6大科技公司之一。因为#Greattech 需要#GreatPeople,像你一样 NTT DATA 正在寻找能够快速适应新挑战和创业企业的高成就团队参与者。我们正在寻求一个文件分析师与全球客户远程工作从哥斯达黎加圣何塞。责任:· 主要责任 (约50%时间;可能根据运营需求而异): 独立管理电子记录的捕获,分类,描述,保存和保护,按照建立的机密性,透明度和质量标准。·维护,更新并确保档案仪器,存储库和数据库的质量和可靠性,以确保记录准确描述和最终用户访问。·促进及时获得记录,积极支持遵守客户信息访问政策所需的信息检索。·与信息技术同行协调,支持文件管理和档案系统的维护,优化以及正常运作。·通过应用保存时间表,保存实践和保障指南,促进机构记录长期保存。· 支持旨在改善对记录管理标准适用的行政和操作流程并有助于制度过程优化的举措和任务。·履行其他符合监管人员分配的工作目的和范围的职责。· 认真了解记录管理和档案原则,包括分类

查看英文原文

NTT DATA is a team of more than 190,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include: telecommunications, finance, industry, utilities, energy, public administration and health.
Our mission? Offer technological solutions, business, strategy, development and maintenance of applications, while being a benchmark in consulting. All thanks to the collaboration between teams, the human quality of our people and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.
Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to the needs of each client. Our talent has led us to be one of the top 6 technology companies in the world.
Because #Greattech, needs #GreatPeople, like you
NTT DATA is looking for high-achieving team players that are quickly adaptable to new challenges and entrepreneurial ventures. We are looking for a Document Analyst to work remotely from San José, Costa Rica with our global client.
Responsibilities:

  • Primary responsibility (approximately 50% of time; may vary based on operational needs): Independently manage the capture, classification, description, preservation, and safeguarding of electronic records, in accordance with confidentiality, transparency, and quality standards established.
  • Maintain, update, and ensure the quality and reliability of archival instruments, repositories, and databases, ensuring records are accurately described and accessible to end users.
  • Facilitate timely access to records and actively support the retrieval of information required to comply with the customer's information access policies.
  • Coordinate with information technology counterparts to support the maintenance, optimization, and proper functioning of document management and archival systems.
  • Contribute to the long‑term preservation of institutional records by applying retention schedules, preservation practices, and safeguarding guidelines.
  • Support initiatives and tasks aimed at improving administrative and operational processes applicable to the records management standards and contributes to institutional process optimization.
  • Perform other duties aligned with the purpose and scope of the position, as assigned by the supervisor.

Technologies and Tools

  • Solid knowledge of records management and archival principles, including classification schemes/filing plans, retention schedules, records lifecycle management, metadata and description practices, and the application of institutional taxonomies.
  • Proven experience managing electronic records, including capture/upload processes, metadata definition, quality control, naming conventions, version control, retrieval, and support for internal users.
  • Advanced proficiency in Microsoft Office.
  • Hands‑on experience with records management systems (e.g., SharePoint, ezShare, Teams or similar platforms).
  • Fluency in English and Spanish, both written and oral. Portuguese or French are considered a plus.
  • Bachelor’s degree in Archival Science.
  • A minimum of 4 years of experience in records management.

Why NTT DATA?
Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allows us to transform our goals into achievements, and projects into realities.
Originally posted on Himalayas

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