Senior Analyst, Technical Implementation
感谢你考虑在 Ensemble 的职业生涯！Ensemble 是医院和附属医生团体等卫生系统的技术支持收入周期管理解决方案的主要提供商。他们为全国各地客户提供端到端收入周期解决方案以及综合点解决方案。Ensemble 通过保持医院健康来使社区保持健康。我们认识到医疗保健需要人体接触，我们相信每一笔触摸都应该有意义。这就是为什么我们的员工是我们最重要的部分。通过赋予他们挑战现状的能力，我们知道他们将会成为区别！O.N.E 目的：·顾客痴迷：通过了解客户，患者和同事的需求并超越他们的期望，不断为我们的客户提供卓越体验。· 拥抱新想法：持续创新，采用新兴技术，培养创造力和实验文化。· 追求卓越：在高水平执行，展示我们"KLAS 最好的集成差异原则",并始终实现出色结果。机会：技术实施高级分析师将拥有软件实施和数据整合方面的坚实的基础。为了在一个大型医疗保健组织中实现复杂的多步骤工作流程解决方案，该个人必须证明规划，分析，配置，实施和支持所需的能力。要成功于这个角色，个体需要强大的数据分析，批判性思维和客户管理技能，以及与跨职能团队合作以达到项目里程碑并提供可测量的绩效结果的能力。将独立地应对问题解决挑战，高度关注细节，了解一般数据集成工作流程，并热衷于实施优质软件解决方案。·团队合作 帮助指导和培训新聘人员。向其他团队成员提供辅导工作。积极确定内部流程改进倡议的机会，提出解决方案并领导执行解决方案。与所有团队成员以及各部门建立信任和强有力的合作关系。·沟通 具备强大的书面和口头交流技能。拥有客户面临复杂问题和风险的内部沟通。积极提供项目
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Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
- Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
The Senior Analyst in Technical Implementation will have a solid foundation in software implementation and data integration. This individual must demonstrate the capabilities required to plan, analyze, configure, implement, and support a complex, multi-step workflow solution at a large healthcare organization. To be successful in this role, the individual requires strong data analysis, critical thinking, and client management skills, as well as the ability to collaborate with cross-functional teams to meet project milestones and deliver measurable performance outcomes. Will approach problem-solving challenges independently, have a strong attention to detail, understands general data integration workflows, and has a passion for implementing quality software solutions.
Job Competencies
- Teamwork/Collaboration – Helps orient and train new hires. Provides mentorship to other members of the team. Proactively identifies opportunities for internal process improvement initiatives, proposes solutions, and leads execution of solutions. Establishes trust and strong working relationships with all team members and across departments.
- Communication – Demonstrates strong written and verbal communication skills. Owns customer facing and internal communication of complex issues and risks. Proactively provides project updates and communicates risks to internal stakeholders. Effectively escalates project and customer issues and risks to Manager as needed.
- Implementation Management – Creates and manages implementation plan to ensure successful, on time go-live. Reviews and signs off on large deliverables prior to delivery to Operations or client IT. Independently identifies implementation risks and escalations and shares considerations and proposed resolution steps with manager for review and approval. Manages communication, documentation, and resolution once path forward is determined.
- Analytics - Experienced in data integration, data analytics, QA processes, and software workflow design (e.g., using SQL server or equivalent to query large data sets, creating technical process flows, learning database tables, creating .json/.txt files.). Advanced understanding of common healthcare data exchange methods such as HL7, extracts, and API.
- Organization – Shows an organized and process-driven mentality. Effectively organizes/tracks daily tasks, prioritizes assignments, and meets deadlines. Comfortable with ambiguity and performing tasks autonomously without direct oversight or direction.
- Professional - Coachable, hungry for feedback, and dedicated to continuous self-improvement. Completes required education and professional certification to further self-development. Shows initiative to learn and grow from leaders as well as peers.
Essential Job Functions
- Experienced in project management (e.g., lead meetings, draft status reports, develop/manage project plans, track issues, identify risks, develop/monitor resource plans, etc.)
- Experience working with real-time data integration (HL7) or managing daily file intake processes for software solutions
- Ability to work on multiple projects at once, prioritize and execute many tasks, and resolve issues quickly
- Comfortable with ambiguity and performing tasks autonomously without direct oversight or direction
- Experience building and managing client relationships
- Keen attention to detail, self-motivated, and service-oriented
- General understanding of healthcare revenue cycle management (RCM), including patient access, registration/admission, and patient financial services
- Experience working with electronic health record (EHR) systems
- Solid understanding of workflow systems and their application to operations business process improvement
- Experience creating detailed software process flows and documenting product requirements
Employment Qualifications
Desired Work Experience
5 to 7 Years
Desired Education
Bachelors Degree or Equivalent Experience
Other Preferred Knowledge, Skills and Abilities
· Experienced in project management (e.g., lead meetings, draft status reports, develop/manage project plans, track issues, identify risks, develop/monitor resource plans, etc.)
- Experience working with real-time data integration (HL7) or managing daily file intake processes for software solutions
- Ability to work on multiple projects at once, prioritize and execute many tasks, and resolve issues quickly
- Comfortable with ambiguity and performing tasks autonomously without direct oversight or direction
- Experience building and managing client relationships
- Keen attention to detail, self-motivated, and service-oriented
- General understanding of healthcare revenue cycle management (RCM), including patient access, registration/admission, and patient financial services
- Experience working with electronic health record (EHR) systems
- Solid understanding of workflow systems and their application to operations business process improvement
- Experience creating detailed software process flows and documenting product requirements
- This position pays between $84,000-126,000 based on experience
This posting addresses s state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
- Innovation
- Work-Life Flexibility
- Leadership
- Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact .
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Employment Disclaimers – Ensemble
Originally posted on Himalayas