Encompass 管理员
Encompass Administrator
我们正在寻找一位技术能力突出、注重细节的Encompass管理员，负责管理、配置和优化我们的Encompass贷款发起系统（LOS）。理想的候选人将成为Encompass的专家，确保该平台在整个抵押贷款生命周期中支持合规性、效率和可扩展性。该职位需要强大的技术能力、解决问题的能力以及对抵押贷款流程的理解。
主要职责
- 管理和维护Encompass LOS，包括用户设置、基于角色的权限和系统配置。
- 创建、测试和部署Encompass表单、业务规则、字段和自动化流程，以简化贷款处理。
- 监控系统性能，排查问题，并在需要时与Ellie Mae（ICE Mortgage Technology）支持团队协作。
- 通过配置审计跟踪、报告和合规规则，确保符合行业法规和内部政策。
- 支持系统升级、功能增强以及与第三方应用的集成。
- 开发和维护自定义报告和仪表板，以提供贷款流程、合规性和运营效率的可视化信息。
- 与贷款、运营、合规和IT团队合作，收集需求并交付系统解决方案。
- 为终端用户提供Encompass功能和最佳实践的培训、文档和支持。
- 参与供应商评估和系统改进项目。
技能、知识和专长
- 具备作为Encompass管理员或类似LOS管理员的实战经验。
- 对抵押贷款流程、合规要求和工作流设计有深入理解。
- 有配置Encompass字段、业务规则、输入表单、里程碑和人物角色的实际经验。
- 熟悉Encompass SDK、API或高级定制者优先。
- 熟练使用Encompass报告工具（如报告数据库、Excel、SQL）创建自定义报告。
- 强大的分析、解决问题和故障排除能力。
- 良好的沟通能力，能够跨部门协作。
- 在快节奏环境中管理多个项目和优先级的能力。
优先资格
- Encompass管理员认证（ICE Mortgage Technology）或同等培训。
- 具有抵押贷款运营、承销或合规背景。
- 具有与第三方Encompass集成的经验（如信用、产权等）。
查看英文原文
We are seeking a highly skilled and detail-oriented Encompass Administrator to manage, configure, and optimize our Encompass Loan Origination System (LOS). The ideal candidate will serve as the subject matter expert for Encompass, ensuring the platform supports compliance, efficiency, and scalability across the mortgage lifecycle. This role requires strong technical expertise, problem-solving ability, and an understanding of mortgage lending workflows.
Key Responsibilities
- Administer and maintain the Encompass LOS, including user setup, role-based permissions, and system configurations.
- Create, test, and deploy Encompass forms, business rules, fields, and automation to streamline loan processing.
- Monitor system performance, troubleshoot issues, and coordinate with Ellie Mae (ICE Mortgage Technology) support as needed.
- Ensure compliance with industry regulations and internal policies by configuring audit trails, reports, and compliance rules.
- Support system upgrades, enhancements, and integrations with third-party applications.
- Develop and maintain custom reports and dashboards to provide visibility into loan pipeline, compliance, and operational efficiency.
- Partner with lending, operations, compliance, and IT teams to gather requirements and deliver system solutions.
- Provide training, documentation, and support to end users on Encompass functionality and best practices.
- Participate in vendor evaluations and system improvement initiatives.
Skills, Knowledge and Expertise
- Proven experience as an Encompass Administrator or in a similar LOS administration role.
- Strong understanding of mortgage lending processes, compliance requirements, and workflow design.
- Hands-on experience configuring Encompass fields, business rules, input forms, milestones, and personas.
- Familiarity with Encompass SDK, APIs, or advanced customization is a plus.
- Proficiency in creating custom reports with Encompass reporting tools (e.g., Reporting Database, Excel, SQL).
- Strong analytical, problem-solving, and troubleshooting skills.
- Excellent communication skills with the ability to work across departments.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Preferred Qualifications
- Encompass Administrator Certification (ICE Mortgage Technology) or equivalent training.
- Background in mortgage operations, underwriting, or compliance.
- Experience with third-party Encompass integrations (e.g., credit, pricing engines, document management).
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- 1,000 PHP De Minimis
- Equipment and software provided
Originally posted on Himalayas