WHMCS Support Manager
- 开发和维护不同的 WHMCS 模块和第三方集成，在市场上加入后与业务产品路线图相一致。·更新 WHMCS TPL 模板并实施编码变化以提高功能和用户体验。· 与外部工具，软件和服务连接 WHMCS 账单系统进行结。·从账单系统管理数据复制和翻译流程到我们的数据仓库。·协助业务分析师组织数据并开发工具来构建全面的商业报告。·将来自各种来源的数据，如账单，门票，聊天和电话系统，拉入 Web Hosting 数据仓库使用 ETL （提取，转换，加载）工作。·承担数据仓库数据库的责任，确保其完整性和优化 PostgreSQL 和 MySQL 中的性能。·通过从数据仓库中提取相关数据进入比利或其他 BI 报告工具驱动企业智能报告努力。· 执行自定义编码，以扩大使用 Java 和角形要求的报告工具的功能 · 在 Web 托管服务方面有丰富经验，在 WHMCS 管理方面的实践经验 （必需）. ·维护和构建 WHMCS 模块以及第三方和 API 集成。· PHP 和 CSS 编程的熟练知识，并对网页开发原则有良好的理解 · 对前端和后端编码语言，开发框架以及 WordPress 的熟悉 · 知识商业智能概念和报告工具是一个加分工作 · 这是一种远程职务优势。只要你遵守分配的工作时间表，你可以从任何地方工作。注意：我们使用远程/数字时间卡和跟踪。· 我们提供一个具有竞争力的补偿方案，以重视你和你独特的技能集群。根据你居住地区以及你拥有实践经验数量，你的补偿将相应于此。· 帮助你充分发挥职业潜力，• 灵活的工作安排支持工作与生活平衡。· 在美国，我们提供健康和医疗，401万笔捐款，假期。
查看英文原文
This is a remote position.
· Develop and maintain different WHMCS modules and 3rd party integrations, after market add on's, aligning with the business Product Roadmaps
· Update WHMCS TPL templates and implement coding changes to enhance functionality and user experience
· Create hooks to connect the WHMCS billing system with external tools, software, and services for seamless integration
· Take ownership of ensuring data accuracy within WHMCS by collaborating closely with the Billing and IT teams
· Conduct thorough research to identify and resolve issues, bugs, and data inaccuracies within the billing system
· Manage data replication and translation processes from the billing system into our data warehouse
· Assist business analysts in organizing data and developing tools for building comprehensive business reports
· Pull data from various sources, such as Billing, Ticket, Chat, and Phone systems, into the Web Hosting Data Warehouse using ETL (Extract, Transform, Load) jobs
· Assume responsibility for the Data Warehouse database, ensuring its integrity and optimizing its performance in PostgreSQL and MySQL
· Drive Business Intelligence Reporting efforts by extracting relevant data from the data warehouse into BI reporting tools like Zeppelin or others
· Perform custom coding to extend the functionality of reporting tools using Java and Angular
Requirements
- Strong experience in web hosting services, with hands-on experience in WHMCS administration (a must).
- Experience maintaining and building WHMCS modules and 3rd party and API integrations.
- Proficiency in PHP and CSS coding, with a solid understanding of web development principles
- Familiarity with both front-end and back-end coding languages, development frameworks, as well as WordPress
- Knowledge of business intelligence concepts and reporting tools is a plus
- Benefits
- This is a remote job. You can work from anywhere as long as you adhere to the assigned work time schedules. Note: We use remote/digital time cards and tracking.
- We offer a competitive compensation package that values you and your unique skill sets. Depending on the region you live in and the amount of hands on and proven experience you have, your compensation will commensurate with that.
- Career advancement & professional development opportunities to help you reach your full potential.
- Flexible work arrangements to support work/life balance.
- In the USA, we offer Health and Medical, 401k contributions, vacation periods and bonus trips to southern destinations based on performance metrics achieved, goals attained and customer satisfaction ratings.
- Outside of the USA, we offer medical and health assistance where allowable, bonus funds for achievements on performance metrics, goals attained and customer satisfaction ratings.
Originally posted on Himalayas