医疗预约调度员(居家办公)
Healthcare Appointment Scheduler (Work From Home)
健康护理预约与安排协调员(居家办公)
公司:Expivia Marketing
地点:居家办公(初始培训在Expivia总部,Erie, PA)
用工类型:全职
薪资:每小时14.00 - 16.00美元(根据经验而定)
为什么你会喜欢这个职位
加入Expivia Marketing,通过帮助个人获得重要服务和预约来产生有意义的影响。完成在我们位于宾夕法尼亚州埃里市的总部进行的付费现场培训后,你将转为永久居家办公岗位,所有设备由公司提供。
这个职位适合那些喜欢帮助他人、解决问题,并在快节奏环境中提供优质客户服务的人。
你将负责
- 回应寻求协助安排和协调的来电者
- 使用多个软件系统进行预约的安排、更新和管理
- 协助患者预约和服务协调工作
- 通过确保预约和服务准确高效地安排来支持护理协调工作
- 与来电者进行专业且富有同理心的沟通
- 准确验证并记录重要信息
- 保持准确的记录和详细笔记
- 保护敏感信息并保持保密性
- 确保日程安排保持有序并及时更新
- 在每次互动中提供积极的客户体验
我们寻找的人选
必备资格:
- 高中文凭或同等学历
- 能通过犯罪背景调查和药物检测
- 有可靠的高速互联网连接以支持远程工作
- 强大的计算机技能,能够同时操作多个系统
- 出勤率高且守时
优先经验:
- 客户服务或呼叫中心经验
- 预约安排、患者安排、医疗、交通或行政经验
- 有护理协调或服务协调经验者优先
理想的候选人
我们寻找的是:
- 具有同理心,真正享受帮助他人
- 在压力下保持冷静并能有效解决问题
- 有条理、注重细节且准确
- 能够整天通过电话交流
- 能够多任务处理同时保持质量和效率
- 可靠、专业且自我驱动
- 有团队精神且态度积极
- 适应性强,渴望学习新系统和流程
成功的候选人
查看英文原文
Healthcare Appointment & Scheduling Coordinator (Work From Home)
Company: Expivia Marketing
Location: Work From Home (Initial Training at Expivia’s Main Office – Erie, PA)
Employment Type: Full-Time
Pay: $14.00 - $16.00 per hour (based on experience)
Why You'll Love This Role
Join Expivia Marketing and make a meaningful impact by helping individuals access important services and appointments. After completing paid in-person training at our Erie, PA office, you'll transition into a permanent work-from-home position with all equipment provided by the company.
This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer service in a fast-paced environment.
What You'll Do
- Answer inbound calls from individuals seeking assistance with scheduling and coordination
- Schedule, update, and manage appointments using multiple software systems
- Assist with patient scheduling and service coordination activities
- Support care coordination efforts by ensuring appointments and services are scheduled accurately and efficiently
- Communicate professionally and compassionately with callers
- Verify and document important information accurately
- Maintain accurate records and detailed notes
- Protect sensitive information and maintain confidentiality
- Ensure schedules remain organized and up to date
- Deliver a positive customer experience on every interaction
What We're Looking For
Required Qualifications:
- High school diploma or GED
- Ability to pass a criminal background check and drug screening
- Reliable high-speed internet connection for remote work
- Strong computer skills and the ability to navigate multiple systems simultaneously
- Excellent attendance and punctuality
Preferred Experience:
- Customer service or call center experience
- Appointment scheduling, patient scheduling, healthcare, transportation, or administrative experience
- Experience in care coordination or service coordination is a plus
The Ideal Candidate
We're looking for individuals who are:
- Compassionate and genuinely enjoy helping others
- Calm under pressure and able to problem-solve effectively
- Organized, detail-oriented, and accurate
- Comfortable speaking on the phone throughout the day
- Able to multitask while maintaining quality and efficiency
- Dependable, professional, and self-motivated
- Team-oriented with a positive attitude
- Adaptable and eager to learn new systems and processes
Successful candidates thrive in structured environments, enjoy assisting people, and take pride in delivering exceptional service.
Training & Work From Home
- Paid in-person training conducted at Expivia Marketing's main office in Erie, PA
- Permanent work-from-home position after successful completion of training
- All equipment provided by Expivia Marketing
Compensation & Growth
- Starting pay of $13.00 - $15.00 per hour, based on experience
- Opportunities for advancement as Expivia continues to grow
- Expivia Marketing promotes from within whenever possible
- Career paths available in leadership, operations, recruiting, and client services
Why Work With Expivia?
At Expivia, you're more than just an employee — you're part of a team that values growth, development, and making a difference. We provide the tools, training, and support needed to build a successful long-term career while enjoying the flexibility of working from home.
If you're looking for a rewarding role where you can help others every day while growing professionally, we'd love to hear from you.
Salary: $14-16Originally posted on Himalayas