技术数据中心经理
Technical Data Center Manager
技术数据中心经理
职位概述：
Motive Software Solutions 正在寻找一位经验丰富的技术数据中心经理，负责管理我们的数据中心基础设施、安全和应用团队的运营、维护和优化。成功候选人将负责确保关键系统的高可用性、安全性、可扩展性和性能，同时管理技术团队、供应商和操作流程。
主要职责
- 领导数据中心基础设施、企业应用和 IT 服务的运营、维护、安全和持续优化，以确保高可用性、可靠性、可扩展性和性能。
- 管理和维护所有硬件和软件系统，包括服务器、存储、虚拟化平台及相关外设，确保及时升级、补丁和生命周期管理。
- 管理和支持网络基础设施，包括路由器、交换机、防火墙、VPN、连接服务和互联解决方案。
- 监督 OpenStack 和 OpenShift 环境，确保基础设施稳定性、容量规划、安全合规性和跨托管平台和服务的操作卓越性。
- 制定、实施并执行 IT 治理、安全策略、灾难恢复方案、备份解决方案和操作流程，以保护系统、数据完整性和业务连续性。
- 领导基础设施团队，提供技术支持、绩效管理、资源规划以及对战略项目和服务交付目标的支持。
- 主导团队绩效评估，包括目标设定、绩效评级、个人绩效计划和年度评审。
- 通过主动警报、报告和容量管理流程监控基础设施、应用和网络性能，识别风险并在其影响业务运营前解决问题。
- 管理供应商关系、合同、软件许可、资产清单、采购活动和服务级别协议，以确保成本效益和可靠的技术服务。
- 通过分析操作流程、跟踪关键绩效指标（KPI）、准备高管状态报告，并实施提高数据中心运营、托管服务部署和未来迁移项目效率的措施，推动持续改进计划。
- 研究新兴技术、行业趋势和最佳实践，为数据中心战略和技术演进提供建议。
查看英文原文
Technical Data Center Manager
Position Summary:
Motive Software Solutions is seeking an experienced Technical Data Center Manager to lead the operation, maintenance, and optimization of our data center infrastructure, Security and Applications team. The successful candidate will be responsible for ensuring high availability, security, scalability, and performance of critical systems while managing technical teams, vendors, and operational processes.
Main Responsibilities
- Lead the operation, maintenance, security, and continuous optimization of data center infrastructure, enterprise applications, and IT services to ensure high availability, reliability, scalability, and performance.
- Manage and maintain all hardware and software systems, including servers, storage, virtualization platforms, and related peripherals, ensuring timely upgrades, patching, and lifecycle management.
- Administer and support network infrastructure, including routers, switches, firewalls, VPNs, connectivity services, and interconnection solutions.
- Oversee OpenStack and OpenShift environments, ensuring infrastructure stability, capacity planning, security compliance, and operational excellence across hosted platforms and services.
- Develop, implement, and enforce IT governance, security policies, disaster recovery strategies, backup solutions, and operational procedures to safeguard systems, data integrity, and business continuity.
- Lead the infrastructure teams, providing technical guidance, performance management, resource planning, and support for strategic initiatives and service delivery objectives.
- Lead the performance evaluations for team including goals setting performance ratings, individual performance plan and year end reviews
- Monitor infrastructure, applications, and network performance through proactive alerting, reporting, and capacity management processes, identifying risks and resolving issues before they impact business operations.
- Manage vendor relationships, contracts, software licensing, asset inventory, procurement activities, and service-level agreements to ensure cost-effective and reliable technology services.
- Drive continuous improvement initiatives by analyzing operational processes, tracking key performance indicators (KPIs), preparing executive status reports, and implementing efficiencies that enhance data center operations, managed services deployments, and future migration projects.
- Research emerging technologies, industry trends, and best practices, providing recommendations and strategic direction to improve infrastructure performance, security, automation, and operational resilience.
Key Skills & Experience:
- Bachelor’s degree in Computer Science, Information Technology, or related field. (preferred)
- 5+ or more years of experience in data center maintenance in technical role
- 5+ years of proven mastery and experience in hands-on IT role.
- Over 5 years of experience managing direct reports in a mid-level leadership role, overseeing performance reviews, employee development goal setting, appraisals, and the effective resolution of team escalations.
- Proven experience as an IT Systems Administrator with expertise in OpenStack and OpenShift, VPN, AWS, Azure and Office 365.
- Strong knowledge of VMWare
- Strong knowledge of Windows, MacOS and Linux operations systems, virtualization technologies, and cloud platforms.
- Experience with networking, including LAN/WAN, TCP/IP, DNS, DHCP, and VLANs.
- Knowledge of cybersecurity practices and data backup and recovery.
- Excellent problem-solving skills and ability to troubleshoot complex IT issues.
- DevOps, orchestration, automation, or digitalization a strong plus.
- Strong communication skills and ability to explain technical issues to non-technical users.
- Ability to work independently and manage multiple priorities.
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Personal Attributes:
- Self sufficient, takes initiative.
- Finds solutions to roadblocks and navigates ambiguity with confidence.
- Experience in broadband, telecommunications or infrastructure-as-a-service companies.
- Strong communicator that keeps everyone informed, manages expectations and escalates smartly.
Location: Ontario, Remote
$110-130K
MOTIVE gives equal opportunity in employment regardless of gender, gender identity, sexual orientation, marital status, race, nationality, religion, age, disability, political beliefs, or any other factor.
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Job Description
Originally posted on Himalayas