应收账款专员 I
Accounts Receivable Specialist I
Patterson不仅仅是一个工作场所，更是一个关注你成功的合作伙伴。
我们公司的显著特点之一是那些秉持以客户为先、持续进步和注重成果文化的优秀人才。在这个激励人心的环境中，专业成长机会众多。我们重视员工带来的多样才能和经验，并相信这些能打造一个更强大、更成功的组织。
职位概述
应收账款专员I将负责及时收回应收账款，包括分析逾期账户余额并制定适当的行动计划以成功解决客户逾期问题。职责还包括在需要时为分支机构客户提供报表研究和分析支持。该职位需要与客户及分支机构人员频繁沟通，包括分支机构经理和销售代表。应收账款专员I将直接向应收账款主管汇报，并与分支机构人员密切合作，包括分支机构经理、客户服务代表、销售代表和设备协调员。成功将取决于“以客户为先”的态度以及学习新功能并积极为团队表现做出贡献的意愿。
核心职责
- 每日进行催收电话、书面催收沟通，并详细记录所有催收活动
- 通过研究和核对客户需求，及时高效地为FSS业务伙伴提供客户和分支机构分析支持
- 与OTC现金处理人员合作，识别并解决报表差异
- 有效管理逾期账户的催收工作，同时保持积极的客户服务文化
- 与分支机构人员合作，包括分支机构经理、销售代表、客户服务代表和设备协调员
- 与分支机构和其他Patterson团队建立良好关系，建立有效联系，并分享成功经验
- 参与并提出持续流程改进的想法
- 确保所有活动以最高效和有效的方式完成
- 为应收账款经理和共享服务总监提供客户和分支机构分析支持
- 完成其他指派的任务。
职位要求
最低要求：
- 高中毕业或同等学历
查看英文原文
Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
Accounts Receivable Specialist I will be responsible for timely collection of branch accounts receivable including analyzing delinquent account balances and determining the appropriate plan of action to successfully resolve customer delinquency. Responsibility also includes the research and analytical support of branch customer statements when needed. Role will require frequent communication with customers and branch personnel including Branch Managers and Sales Representatives. The Accounts Receivable Specialist I will report directly to the Accounts Receivable Supervisor and will also work closely with Branch personnel including Branch Managers, Customer Service Representatives, Sales Representatives and Equipment Coordinators. Success will depend on having a “customer first” attitude and a willingness to learn new functions and positively contribute to team performance.
Essential Functions
- Daily collection phone calls, written collection communication and maintaining detailed records of all collection activity
- Provide customer and branch analytical support for FSS business partners by researching and reconciling customer requests in a timely and efficient manner.
- Collaborate with OTC Cash Processors to identify and resolve statement discrepancies.
- Effectively manage the collection of delinquent accounts while maintaining a positive customer service culture
- Collaborate with branch personnel including Branch Managers, Sales Representatives, Customer Service Representatives & Equipment Coordinators
- Establish rapport with branches and other Patterson teams, build effective relationships, and share wins and successes
- Engage in and suggest continuous process improvement ideas
- Ensure that all activities are performed in the most efficient and effective manner possible
- Provide customer and branch analytical support for Accounts Receivable Manager and Shared Services Director
- Performs other duties as assigned.
Job Qualifications
Minimum Qualifications:
- High school diploma or equivalent required
- Possesses strong interpersonal and communication skills
- Positively contribute to the Accounts Receivable and Shared Services team environment
- Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail
- Strong customer orientation
- Demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all times
Preferred Qualifications:
- Strong Microsoft Office skills (Excel, Outlook, Word)
- SAP experience
- Strong phone skills
Working Conditions
- This position requires:
- Light physical activity
Travel and On-Call
- Minimum travel with occasion on call for the team
- This position requires 8 hours/day, Monday through Friday
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
- Full Medical, Dental, and Vision benefits and an integrated Wellness Program
- 401(k) Match Retirement Savings Plan
- Paid Time Off (PTO)
- Holiday Pay & Floating Holidays
- Volunteer Time Off (VTO)
- Educational Assistance Program
- Full Paid Parental and Adoption Leave
- LifeWorks (Employee Assistance Program)
- Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$18.85 - $24.49EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Originally posted on Himalayas