Lifestyle Concierge - English Speaker -QLD, NSW or VIC-Based
生活方式一般师 APAC 团队 （澳大利亚的候选人鼓励申请）我们所寻求的是什么？✅流利的英语沟通技能 （口头和书面）✅强大的组织能力和多任务能力 ✅积极，主动态度和解决问题的思维方式 ✅对高端客户进行处理并提供卓越服务的信心 ✅旅行，餐饮，娱乐或零售行业的知识是一个 плюс 但不是必不可少 我们提供的东西 ✨成为全球动态团队的一部分 ✨学习，成长和职业生涯的机会 ✨接触到世界上一些最独家的活动和体验 ✨支持性，协作文化 ✨竞争性补偿和福利 在十集团，我们有使命：成为世界上最可信的服务业务。我们在澳大利亚寻找热情，激励和富有资源的人来加入我们的亚太地区生活方式总裁团队。关于角色作为生活方式总理员，你将是会让我们的成员获得最大限度帮助的专家。你将处理各种有趣且经常复杂的请求：·旅行 规划定制行程和确保独特体验 ·零售 采购独家产品或难以找到物品 ·娱乐 安排餐厅预订，活动门票和难忘的经历 通过你的研究技能，创造力和优秀沟通能力，你将在已达成的时间框架内提供定制解决方案，超越我们的成员的期望。你还将与你的团队以及全球业务共享知识和最佳实践中发挥关键作用。Who We Are Ten Group 是生活方式和保险服务的全球市场领导者。从20多个办事处，我们拥有800多名专业人员的团队每天为我们的成员提供了卓越的服务。通过我们独特的专家人服务和专有技术平台，我们帮助成员获得最好的：·旅行 · 直播娱乐 ·餐饮 ·奢零售 我们与顶级供应商合作，为公司客户谈判独家优势并设计创新忠诚度计划.Ten 集团正在迅速发展，具有持续创新的雄心勃勃的计划和扩张。我们致力于改善全球数百万成员的生活。你准备好帮助我们成为世界上最可靠的服务业务吗？现在申请开始10旅程！Requi
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Lifestyle Generalist – APAC Team (Australia-based candidates encouraged to apply)
What We’re Looking For
✅ Fluent English communication skills (spoken and written)
✅ Strong organisational and multitasking abilities
✅ A positive, proactive attitude and a problem-solving mindset
✅ Confidence in dealing with high-end clients and delivering outstanding service
✅ Knowledge of travel, dining, entertainment, or retail industries is a plus – but not essential
What We Offer
✨ The chance to be part of a dynamic, global team
✨ Opportunities to learn, grow, and progress your career
✨ Exposure to some of the world’s most exclusive events and experiences
✨ A supportive, collaborative working culture
✨ Competitive compensation and benefits
At Ten Group, we’re on a mission: to become the most trusted service business in the world.
We’re seeking passionate, motivated, and resourceful individuals in Australia to join our APAC team as a Lifestyle Generalist.
About the Role
As a Lifestyle Generalist, you’ll be the go-to expert for our members, helping them get the most out of life. You’ll handle a wide range of interesting and often complex requests across:
- Travel – planning bespoke itineraries and securing unique experiences
- Retail – sourcing exclusive products or hard-to-find items
- Entertainment – arranging restaurant bookings, event tickets, and unforgettable experiences
Using your research skills, creativity, and excellent communication, you’ll deliver tailored solutions that exceed our members’ expectations – always within agreed timeframes.
You’ll also play a key role in sharing knowledge and best practices with your team and across our global business.
Who We Are
Ten Group is the global market leader in lifestyle and concierge services. From over 20 offices worldwide, our team of 800+ professionals delivers exceptional service to our members every day.
Through our unique blend of expert human service and our proprietary tech platform, we help members access the very best in:
- Travel
- Live Entertainment
- Dining
- Luxury Retail
We partner with top suppliers to negotiate exclusive benefits and design innovative loyalty programs for our corporate clients.
Ten Group is growing rapidly, with ambitious plans for ongoing innovation and expansion. We’re dedicated to improving the lives of millions of members around the world.
Are you ready to help us become the most trusted service business in the world?
Apply now and start your Ten journey!
Requirements
- Native-level business English skills for communication with English-speaking members
- Excellent verbal, interpersonal, and problem-solving skills; calm and professional under pressure
- Able to work independently, multitask, and manage tight deadlines
- Detail-oriented, adaptable, and committed to high customer service standards
- Strong administration and organizational skills
- Experience in luxury service, hospitality, travel, dining, or ticketing is a plus
- Remote role in Australia; 40-hour week with day/evening shifts, including weekends and public holidays
This is a remote role based in Melbourne. The position is full-time, working 38 hours per week, with day shifts from Monday to Friday, starting from 8:00 am or 9:00 am.
Benefits
Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month!) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.
One of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.
Please have a look our video!
Originally posted on Himalayas