私人旅行设计师
Private Travel Designer
私人旅行设计师
地点:远程或俄勒冈州波特兰
汇报对象:联合创始人
我们是谁
Modern Adventure 为好奇、阅历丰富的旅客打造精心设计的旅程,他们重视深度、快乐和持久的意义。我们的工作建立在对目的地的深入了解、长期的全球关系以及一种信念之上:卓越的旅行源于接触、关怀和工艺。
我们是一家获奖的体验式旅行公司,在七大洲开展业务,通过小团体旅行、定制私人旅行和亲密的疗愈之旅。我们的客户选择我们,因为他们重视洞察力,信任良好的判断力,并希望获得无法通过自主规划复制的体验。
我们采用“一位客人,一个生态系统”的方法,确保每位客人的体验——无论是团体还是私人旅行——都体现一致的 Modern Adventure 观点。
作为一家认证的 B 公司和碳中和企业,我们的旅行方式至关重要。
私人旅行是 Modern Adventure 的核心且不断增长的重点。我们已具备基础设施、全球合作伙伴和客户需求,正在投资合适的团队结构,以有条理且可持续的方式支持它。
Modern Adventure 的私人旅行以关系驱动并由品牌主导。这不是代理、联盟或独立顾问职位。私人旅行设计师是 Modern Adventure 团队的全职成员,与体验、合作、营销和客户服务部门紧密协作。
职位描述
私人旅行设计师负责 Modern Adventure 定制和私人旅行客户的全流程客人体验,从合格的咨询到行程后的跟进。
这是一项高参与度的职位,需要创造性的愿景、严谨的运营能力和商业上的熟练度。您将为个人、家庭和私人团体设计定制行程,将客人的兴趣转化为无缝、深刻个性化的旅程,体现 Modern Adventure 的标准和观点。
您将拥有有意义的创意自主权,并对行程的质量、准确性和商业表现负全责。虽然会得到私人旅行助理和共享系统的支持,但该职位负责设计决策、定价策略、供应商关系和最终执行标准。
职位结构和时间投入是灵活的,将与合适候选人共同确定。
核心职责
客人体验与关系管理
- 领导客户咨询和需求分析
- 设计个性化行程并确保符合公司标准
- 与供应商沟通并维护合作关系
- 跟进行程后反馈并维护客户关系
- 协作跨部门团队,确保整体体验一致性
- 管理行程预算和商业绩效
查看英文原文
Private Travel Designer
Location: Remote or Portland, Oregon
Reports to: Co-Founder
Who We Are
Modern Adventure creates thoughtfully designed journeys for curious, well-traveled guests who value depth, joy, and enduring meaning. Our work is grounded in deep destination knowledge, long-standing global relationships, and a belief that exceptional travel comes from access, care, and craft.
We are an award-winning experiential travel company operating across all seven continents through small-group journeys, bespoke private travel, and intimate retreats. Our guests come to us because they value insight, trust good judgment, and want experiences that are impossible to replicate through independent planning.
Our one guest, one ecosystem approach ensures every guest experience, group or private, reflects a consistent Modern Adventure point of view.
As a Certified B Corporation and Climate Neutral company, how we travel matters.
Private travel is a core and growing priority for Modern Adventure. We have the infrastructure, global partnerships, and guest demand in place, and we’re investing in the right team structure to support it thoughtfully and sustainably.
Private travel at Modern Adventure is relationship-driven and brand-held. This is not an affiliate, consortium-based, or independent advisor position. The Private Travel Designer is a fully integrated member of the Modern Adventure team collaborating closely across experiences, partnerships, marketing, and guest services.
The Role
The Private Travel Designer owns the end-to-end guest journey for Modern Adventure’s custom and private travel clients, from qualified inquiry through post-trip follow-up.
This is a high-touch role requiring creative vision, operational rigor, and commercial fluency. You will design bespoke itineraries for individuals, families, and private groups, translating guest interests into seamless, deeply personal journeys that reflect Modern Adventure’s standards and point of view.
You will have meaningful creative autonomy and full accountability for the quality, accuracy, and commercial performance of your trips. While supported by a Private Travel Associate and shared systems, this role owns design decisions, pricing strategy, supplier relationships, and final execution standards.
Role structure and time commitment are flexible and will be defined in partnership with the right candidate.
Core Responsibilities
Guest Experience & Relationship Ownership
- Lead client consultations and serve as the primary relationship owner for private travel guests.
- Translate guest goals, preferences, and constraints into thoughtful, well-balanced itineraries.
- Build trust through clear communication, discretion, and follow-through.
- Cultivate repeat and referral business through long-term relationship management.
- Represent Modern Adventure’s brand and standards with confidence and credibility.
Trip Design & Commercial Stewardship
- Design fully customized itineraries using Modern Adventure’s global partner network and design standards.
- Set pricing strategy and ensure all trips meet margin targets and commercial expectations.
- Own supplier negotiations, contracting, and financial accuracy end-to-end.
- Exercise judgment around trade-offs, complexity, and guest value.
- Deliver polished, brand-aligned itineraries and documentation.
Operational Rigor & Execution
- Maintain oversight of all operational details from booking through travel completion.
- Partner effectively with the Private Travel team and Associate on documentation, timelines, and logistics.
- Ensure accuracy across CRM, contracts, invoicing, and guest materials.
- Anticipate, resolve, or escalate issues when they arise.
- Uphold Modern Adventure’s standards for quality, reliability, and guest care.
What Success Looks Like
- Consistent ability to move qualified leads from conversation to confirmed travel
- Strong, sustainable margins achieved through thoughtful pricing and supplier stewardship
- Flawless execution: accurate documentation, on-time delivery, calm problem-solving
- High guest satisfaction is reflected in repeat travel, referrals, and unsolicited feedback
- Clear contribution to the growth and maturity of the private travel business
What You Bring
Non-Negotiable
- 7+ years designing luxury, private, or bespoke travel
- Proven experience managing high-net-worth clients and complex, multi-country itineraries
- Strong commercial fluency across pricing, margins, and supplier negotiations
- Established relationships with top DMCs, hotels, and ground operators
- Experience selling and servicing $50K+ private trips
- Exceptional written and verbal communication skills—confident, warm, and precise
- Highly organized, detail-driven, and comfortable operating independently
- Sound judgment, professionalism, and grace under pressure
Highly Valued
- Deep global destination knowledge informed by firsthand travel
- Advanced proficiency with CRM and travel systems (Salesforce, Zendesk, Safari Portal, or similar)
- A refined sensibility for culture, food, design, and meaningful experiences
What We Offer
Compensation & Benefits
- Competitive compensation
- Comprehensive health, dental, and vision coverage
- 401(k)
- Three weeks PTO plus sick days, volunteer days, floating holidays, and company holidays
- Travel opportunities
Growth & Culture
- Direct collaboration with engaged founders and a supportive leadership team
- Industry show and travel-trade priority access to conferences worldwide
- Flexible remote work with optional Portland office access
- A collaborative, values-driven team that values judgment, accountability, and care
We look forward to reviewing your application.
Salary: DOEOriginally posted on Himalayas