客户经理

### **Who We Are**

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:

**Is this identity synthetic?** Detect AI-generated and manipulated voice and video.

**Is this identity risky?** Identify fraud, suspicious behavior, and other risk signals.

**Is this identity known?** Authenticate identities using voice, device, behavioral, and other signals.

Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.

Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.

Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

## **Account Manager**

### **What you’ll do**

- Meeting or exceeding assigned sales quotas and objectives
- Generate and grow new license revenue in assigned accounts and territory
- Manage existing relationships and grow them
- Utilize solution-selling and value-added, ROI-driven methodologies to sell enterprise fraud risk and authentication solutions
- Develop and maintain sales plans and strategies to deliver annual sales targets
- Formulating and executing strategic and tactical plans
- Execute each sales activity in accordance with Pindrop’s sales process which includes opportunity identification and qualification, solution proof of concept, development of business case and ROI, pricing and license development, negotiation, and contract signing process
- Working with Pindrop sales engineers and analytical teams to oversee proof of concepts and construct results presentations
- Disciplined and accurate forecasting and reporting of opportunities and all sales activities within Salesforce
- Acquire and integrate industry and market knowledge related to the competitive landscape, emerging fraud risk trends, and technologies in order to successfully sell
- Ability to present the full solution and conduct product demonstrations to customers

### **Who you are**

- You are a self-driven and motivated individual with a goal setting frame of mind
- You are an exceptional communicator
- You are resilient in the face of challenges, change, and ambiguity
- You are optimistic and believe that you can make a problem into a solution
- You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
- You take accountability, do the things you say you’ll do, under-promise and over-deliver
- You are nimble and adaptable when priorities change and continue to see the “forest through the trees”

### **Your skill-set:**

- 8+ years experience in strategic sales
- Proven record of successful selling, business development, executive level influence, negotiation, and exceptional communication and presence
- Success closing license sales deals of 7 figures or more and experience with complex contract management
- Extensive experience in Account Management, growing existing business, and nurturing relationships
- Experience selling a complex product to executive buyers
- Ability to qualify a prospects need and/or challenge that can be solved by implementing our product given their budget, timeline, and authority
- Must be able to self-prospect to build qualified pipeline and also work collaboratively with a BDR
- Strong acumen in technology and ability to articulate solution value proposition
- Ability to manage multiple opportunities to meet deadlines, setting direction for and ensuring the success of all sales and customer interactions
- Ability to work closely and cross functionally with engineering, marketing and product management as well as experience working with partners and alliances, and other internal stakeholders
- Must possess the appropriate level of math and analytical skill required to construct a financial business case

### **What We Offer**

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

- Competitive compensation, including equity for all employees
- Unlimited PTO
- Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
- Best-in-class Health Savings Account (HSA) employer contribution
- Affordable vision and dental plans for you and your family
- Employer-provided life and disability coverage with additional supplemental options
- Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents

- One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!

- Identity protection through Norton LifeLock
- Recurring monthly Phone and Internet allowance
- One Time home office allowance
- Remote first environment – meaning you have flexibility in your day!
- Company holidays
- Annual professional development and learning benefit
- Pick your own Apple MacBook Pro
- Retirement plan with competitive 401(k) match
- Wellness Program including Employee Assistance Program, 24/7 Telemedicine

This job has a posting deadline of November 25th, 2026.

#LI-remote

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. This position is eligible for additional compensation in the form of commission payments.

US Base Pay Range

$140,000—$160,000 USD

### **Not sure if this is you?**

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

#### **AI - A Transformative Force**

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

#### **Pindrop is an Equal Opportunity Employer**

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.