高级分析工程师
Senior Analytics Engineer
**职位描述：**
Seeq 构建先进的分析软件，从工业流程数据中挖掘洞察——使制药、石油和天然气、化工和电力等行业中的企业能够优化运营并推动业务价值。
自成立以来，我们是一家以远程办公为主的公司，专注于跨时区的协作。我们的工程和面向客户的团队在一个支持性、敏捷的环境中茁壮成长，强调好奇心、学习和持续改进。
Seeq 的分析工程师作为客户可信赖的技术顾问，帮助他们解决复杂的过程挑战，并从我们的软件中最大化价值。您将直接与终端用户合作，设计可扩展、高影响力的分析解决方案，推动参与度、采用率和实际的业务成果。
**主要职责与要求：**
作为关键的面向客户的团队成员，您将参与以下活动：
**高级技术领导与交付**
- 领导复杂、多阶段或高度定制的客户项目端到端的技术交付，将模糊的业务需求转化为可扩展的分析架构。
- 指导和审查经验较少的分析工程师的工作，并塑造可重用的模式、模板和工具。
- 作为复杂技术、集成和解决方案设计问题的高级处理点，与产品、工程和面向客户的团队合作，推动问题解决。
**客户技术采用**
- 通过解决方案设计、实施指导和技术指导，与倡导者和终端用户建立关系，成为客户的可信赖技术顾问。
- 利用客户关系进行持续的探索，发现直接与客户关键业务流程和目标相关的重要、高影响的用例机会。
- 与客户和客户团队合作，制定并执行 Seeq 的采用战略，完成解决业务目标的关键用例。
- 为客户提供倡导者和终端用户提供建议，以实现和操作这些用例，为客户带来高投资回报率。偶尔可能需要亲自交付以加速客户的高价值用例。
- 提升 Seeq 的合作伙伴生态系统，使其成为分析工程团队的延伸，提供全球范围和本地化语言的支持。
查看英文原文
**Description:**
Seeq builds advanced analytics software that unlocks insights from industrial process data—empowering companies in sectors like pharmaceuticals, oil & gas, chemicals, and power generation to optimize operations and drive business value.
As a remote-first company since our founding, we’re built for collaboration across time zones. Our engineering and customer-facing teams thrive in a supportive, agile environment that emphasizes curiosity, learning, and continuous improvement.
Analytics Engineers at Seeq serve as trusted technical advisors to our customers, helping them solve complex process challenges and maximize value from our software. You’ll work directly with end users to design scalable, high-impact analytics solutions that drive engagement, adoption, and tangible business outcomes.
**Key Duties & Responsibilities:**
As a key customer-facing team member, you will participate in the following activities:
**Senior Technical Leadership & Delivery**
- Lead end-to-end technical delivery for complex, multi-phase, or significantly customized customer engagements, translating ambiguous business requirements into scalable analytics architectures.
- Mentor and review the work of less-experienced Analytics Engineers and shape reusable patterns, templates, and tooling.
- Serve as a senior escalation point for complex technical, integration, and solution-design challenges, driving issues to resolution in partnership with Product, Engineering, and customer-facing teams.
**Customer Technical Adoption**
- Serve as the customer’s trusted technical advisor by building relationships with champions and end-users through solution design, implementation guidance, and technical mentorship.
- Leverage customer relationships to perform constant discovery and uncover high-value, high-impact use case opportunities directly linked to the customer’s critical business workflows and objectives.
- Collaborate with the customer and account team to develop and execute strategic plans for adoption of Seeq and completion of key use cases addressing business objectives.
- Advise customer champions and end-users to implement and operationalize the use cases to deliver a high return on investment for the customer. Occasionally may require hands-on delivery to accelerate a customer’s high value use case.
- Upskill Seeq’s partner ecosystem to be an extension of the Analytics Engineering team to provide support globally and in localized languages.
**Product Expertise**
- Be a product expert, maintaining knowledge of how to implement and troubleshoot solutions in the platform, including integrations with other systems.
- Identify gaps in Seeq's capabilities required to meet customer needs and give feedback to the product organization to influence the product roadmap.
- Ability to assess and position Seeq’s benefits relative to competitive products in the marketplace or in the customer’s ecosystem.
- Work with the product team to design, implement, and test new functionalities that meet customer needs.
**Industry Expertise**
- We are seeking candidates who have experience in one, or more, of the following industries:
- **Power Generation/Transmission**
- **Pharma/Life Sciences**
- **Semiconductor**
- Build trust with customers through the application of industry-specific knowledge and awareness, including market and use case trends specific to their area.
- Collaborate with internal teams (including industry principals, product marketing, and solution consulting) to influence industry-specific strategy.
**Qualifications & Requirements:**
- Bachelor's degree (or equivalent experience) in a technical field such as chemical, mechanical, electrical, or industrial engineering; degrees in operations research, data analytics, or applied math will be considered.
- Minimum of 7 years of experience in process engineering, reliability engineering, technical pre-sales engineering (SaaS business, OT space preferred), or other related industry fields.
- Deep technical expertise in one or more industrial process manufacturing verticals and a sound understanding of broad market drivers and business priorities.
- Examples of industrial process industries are oil & gas, chemicals, pharmaceuticals, power & utilities, metals & mining, food & beverage, pulp & paper, etc.
- Empathy with and experience in the difficulties involved in trying to solve real-world business and industrial challenges involving dense time-series process data with inadequate or overly complex analytics tools, such as Excel, MATLAB, Python, BI tools, or otherwise.
- Responsive and adept at building trust and rapport with customers, prospective customers, partners, and internal multidisciplinary teams.
- Effective and influential technical communicator. Enjoys dissecting, articulating, and translating a combination of customer-stated and customer-implied needs. Able to communicate with subject matter experts, managers, directors, and C-level audiences.
- Creative ability to develop and propose technical solutions leveraging the latest features and capabilities in the software and broader technology landscape. Programming experience in Python and/or other programming languages is a plus.
- Ability to independently prioritize work based on account team strategy, customer business needs, and Seeq company objectives.
- Prior experience using Seeq is highly preferred.
- Python programming skills is a plus.
- Broad knowledge of the SaaS industrial analytics ecosystem is a plus (e.g., Azure, AWS, Databricks, AVEVA, Aspen Tech, IOTA, Cognite, C3.ai, Palantir, etc.).
Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.
We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability.
We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work.
**The Perks of Working at Seeq**
- Competitive salary plus bonus incentives
- $145,000 USD base salary
- Benefits:
- 12-week paid Seeq family leave
- Unlimited PTO
- Internet and mobile phone reimbursements
- Medical benefits
- Group term life insurance
- Short-term and long-term disability insurance pre-tax benefits
- Voluntary vision and dental (ortho)
- Vacation bonus program
- Employee Assistance Program
- Generous home office allowance
- The best co-workers (we've analyzed the data, so we know it's true.)
- Pet-friendly workspace (your dog will be so happy to have you home)
- You love your job!
Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas