理赔审核员(US)
Claims Examiner (US)
Claim Processor/Adjustor
Reviewed 9.2025
Delta Dental of Illinois
职位描述
职位名称:Claim Processor/Adjustor
部门:理赔
汇报对象:理赔经理
薪资状态:非豁免员工
职位概述:Claim Processor/Adjustor 负责通过准确处理牙科理赔以及解决各种类型的牙科理赔相关咨询,为 DDIL 客户提供服务。
职责与义务:
根据已建立的业务规则调查并处理未能通过计算机程序编辑的理赔
在需要高级技术及牙科知识的理赔处理中提供指导
达到 ITL 设定的每日/每周理赔生产目标
完成并维护每日审计生产日志
在规定的时间范围内准确完成分配的特殊项目
按照公司和部门层面制定的现行指南访问 EPHI
保持定期和准时出勤
执行其他分配的工作相关职责(专业审核、申诉审核、电子表单)
按照 ITL 或经理设定的时间框架,更新 ITL 或经理关于所分配报告的日常状态
鼓励根据业务需求加班
按照公司和部门层面制定的现行指南访问 EPHI
保持定期出勤和准时性
执行其他分配的工作相关职责
经验与资格:
优秀的口头和书面沟通能力。出色的电脑键盘操作技能。了解保险报销实践,即理赔处理政策、免赔额、最高限额、利益协调(COB)和牙科术语
能够独立工作并同时执行多项任务
优秀的出勤和准时记录
Claim Processor/Adjustor
Reviewed 9.2025
虽然不是该职位的必要条件,但优先考虑以下人员:
能流利使用西班牙语,或
能根据提供者的理赔叙述、牙科照片和 X 光片进行诊断判断
员工签名 日期
最初发布于 Himalayas
查看英文原文
Claim Processor/Adjustor
Reviewed 9.2025
Delta Dental of Illinois
Job Description
JOB TITLE: Claim Processor/Adjustor
DEPARTMENT: Claims
REPORTS TO: Manager, Claims
PAY STATUS: Non-Exempt
OVERVIEW OF POSITION: The Claim Processor/Adjustor is responsible for providing service to the DDIL client
base through accurate processing of dental claims as well as troubleshooting and resolving all types of dental
claim related inquiries.
DUTIES & RESPONSIBILITIES:
Investigate and process claims according to established business rules that have failed computer program
edits
Provide guidance in claims processing requiring advanced technical and dental knowledge
Meet daily/weekly claim production goals as set by the ITL
Complete and maintain daily audit production logs
Accurately completes special projects assigned within specified time frame
Access EPHI following the current guidelines as established at the company-wide and department levels.
Maintain regular and punctual attendance
Perform other job-related duties as assigned (Professional Review, Appeals Review, E-Forms)
Update ITL or Manager regarding daily status of assigned reports by timeframe established by ITL or
Manager.
Encouraged to work overtime according to business need.
Accesses EPHI following the current guidelines as established at the company- wide and department levels.
Maintains regular attendance and punctuality.
Performs other job-related duties as assigned.
EXPERIENCE & QUALIFICATIONS:
Excellent oral and written communications skills. Strong computer keyboard skills. Knowledge of insurance
reimbursement practices, i.e. processing policies, deductibles, maximums, Coordination of Benefits (COB)
and dental terminology.
Ability to work independently and execute multiple tasks simultaneously
Excellent attendance and punctuality record.
Claim Processor/Adjustor
Reviewed 9.2025
While not a requirement for the position, a preference is given to those who:
can speak Spanish fluently, or
can make diagnostic determinations based on provider claim narratives, dental photos and radiographs
Employee Signature Date
Originally posted on Himalayas