模板专员 I（宾夕法尼亚州居民）
Template Specialist I (Pennsylvania resident)
职位描述：
地点：
居家办公（宾夕法尼亚州）
班次：
白天（美国）
每周计划工作时长：
40
员工类型：
正式员工
是否为豁免职位：
否
职位概述：
为指定的运营单元创建、分析和支持提供者和辅助模板及排班配置，以最大化患者访问。为运营部门在模板实施和配置方面提供咨询支持。确保提供者和辅助排班能够高效且及时地生成/修改。与运营和IT合作，提供分析、测试、文档、问题解决和解决方案的实施，适用于组织内的排班。
职责：
需要有患者医疗预约排班的经验。
- 通过分析提供者容量和使用统计数据，优化模板设计和构建。
- 为战略接入计划提供模板设计知识，确保组织接入目标的实现。
- 在时段利用率方面提供咨询支持，优化跨多个部门的模板。
- 在新计划模板及相关维护的业务需求方面提供咨询支持。负责在多个地点（包括专科和辅助服务）构建和维护指定提供者和辅助排班的所有请求的实施。
- 主动识别模板和排班配置中的差距。
- 维护子组、提供者到部门的映射以及访问类型的使用，与运营的变化保持一致。
- 确保模板结构准确，并符合系统标准和指南，及时发布以满足合规要求。
- 确保对主时间表文件和相关系统配置的更改及时且准确地提交和完成。
- 在发布模板之前，分析模板结构的准确性、适当性和有效性。
- 主动与运营领导会面并建立合作关系，协调最佳模板设计，确保适当的维护，并解答问题和提供解决方案，包括系统模板标准。
- 与每个部门指定的患者联络中心领导密切合作，确保模板和Cadence构建符合已记录的排班指南。
- 如有需要，协调与其他外部部门的问题以进行解决。
- 模板和患者的重新分配
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Location:
Work from home (Pennsylvania)Shift:
Days (United States of America)Scheduled Weekly Hours:
40Worker Type:
RegularExemption Status:
NoJob Summary:
Creates, analyzes, and supports provider and ancillary templates and scheduling configuration to maximize patient access for assigned operational units. Provides consultative support to operations on template implementation and configuration. Assures that provider and ancillary schedules are generated/modified efficiently and in a timely manner. In partnership with operations and IT, provides analysis, testing, documentation, problem resolution and implementation of solutions as they apply to scheduling within the organization.Job Duties:
Experience with patient medical appointment scheduling needed.
- Optimizes template design and build through analysis of provider capacity and utilization statistics.
- Contributes knowledge of template design for strategic access initiatives and to ensure organizational access targets are achieved.
- Provides consultative support on slot utilization, optimizing templates across multiple departments.
- Provides consultative support on business requirements for new initiatives template and related maintenance. Responsible for implementation of all requests for building and maintaining assigned provider and ancillary schedules across multiple locations including specialty and ancillary services.
- Proactively identifies gaps in template and scheduling configurations.
- Maintains subgroups, provider to department mapping and visit type use in alignment with changes in Operations.
- Ensures structure of templates are accurate and in alignment with system standards and guidelines and are released timely to meet compliance.
- Ensures changes to cadence master files and related system configuration are submitted and completed timely and accurately.
- Analyzes template structure for accuracy, appropriateness, and validity prior to releasing the templates.
- Proactively meets with and creates partnership with operations leadership to coordinate optimal template designs, ensure appropriate maintenance and answer questions and solutions including system template standards.
- Works closely with the patient contact center leadership assigned to each department assuring that template and Cadence build are built to incorporate documented scheduling guidelines.
- Coordinates issues with external departments as needed for resolution.
- Reassignment of Template and Patients as needed, includes change appointment functionality.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).
Position Details:
Education:
High School Diploma or Equivalent (GED)- (Required), Associate's Degree- (Preferred)Experience:
Minimum of 3 years-Relevant experience* (Required)Certification(s) and License(s):
Skills:
Analytical Thinking, Computer Literacy, HR Policies, Standards And Procedures, Problem Management
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.
- KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
- EXCELLENCE: We treasure colleagues who humbly strive for excellence.
- LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
- INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
- SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Originally posted on Himalayas