高级解决方案工程师，中央区
Senior Solutions Engineer, Central
Keyfactor 介绍
我们的使命是安全地连接世界：人类、机器和人工智能。Keyfactor 是 AI 和机器信任基础设施的领导者，帮助世界上最大的企业及政府机构掌控保障每次数字交互的加密身份。平台背后是一支全球团队，他们对工作和彼此都充满热情。我们行动迅速，思考宏大，每天都会互相支持。如果你正在寻找一份有意义的工作和一个能激发你最佳状态的团队，我们希望你能将未来托付给 Keyfactor！
职位名称：高级解决方案工程师，中部地区
地点：美国，CST（远程）
经验：高级
职位类别：解决方案工程
雇佣类型：全职
行业：计算机和网络安全
职位简介
我们的解决方案工程师是销售团队中的技术专家，专注于展示我们的产品如何满足客户的所有需求。候选人应具备加入一家在创新和最佳实践方面处于领先地位的公司的热情。我们的团队会提供详细的技术指导，并在早期阶段为客户的成功奠定基础。我们寻找经验丰富、热情且动手能力强的工程师，能够快速学习 Keyfactor 的价值主张，并将其转化为医疗、制造、金融服务等多个市场垂直领域以及财富 2000 强企业的使用场景。与集成工程师和销售总监一起工作，你将在“一个团队”的文化中设计解决方案，并根据潜在客户的需求调整我们的能力。
申请人必须合法授权在美国工作。
职责
• 与关键客户进行技术讨论，了解他们的需求和挑战，并提供与他们的业务目标一致的高级技术解决方案。
• 驱动关键客户的解决方案开发，确保解决方案符合特定客户需求并具有技术上的稳健性。
• 为内部团队和客户提供高级技术指导和专业知识，作为该领域的专家。
• 通过深入的产品知识和对客户需求的理解，支持有效销售策略的制定，为战略销售计划做出贡献。
• 与产品管理、工程和其他团队跨职能协作，确保客户与我们的能力保持一致。
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About Keyfactor
Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!
Title: Senior Solutions Engineer, Central
Location: United States, CST (Remote)
Experience: Senior
Job Function: Solutions Engineering
Employment Type: Full Time
Industry: Computer and Network Security
About the position
Our Solutions Engineers are our technical experts on our sales team, and are focused on demonstrating how our products can meet all of our customer’s needs. The candidate will possess a drive to join a world class leader in innovation and best practices that is leading its category. Our team provides detailed technical guidance and sets up customers for success early on. We’re looking for experienced, enthusiastic, and hands-on engineers who can rapidly learn Keyfactor value proposition and translate it to use cases across many market verticals such as Medical Services, Manufacturing, and Financial Services as well as the Fortune 2000. Working alongside the Integration Engineers, and Sales Directors, you’ll work in our ‘One Team’ culture to design solutions and align our capabilities based on our prospects needs.
Applicants must be legally authorized to work in the United States.
Responsibilities
• Lead technical discussions with key clients, understanding their requirements and challenges, and providing advanced technical solutions that align with their business objectives.
• Drive solution development for key accounts, ensuring that solutions are tailored to meet specific customer needs and are technically robust.
• Provide advanced technical guidance and expertise to both internal teams and clients, serving as a subject matter expert in the field.
• Contribute to strategic sales initiatives by leveraging deep product knowledge and understanding of customer needs to support the development of effective sales strategies.
• Collaborate cross-functionally with product management, engineering, and other teams to ensure alignment between customer requirements and product capabilities
• Stay updated on industry trends, emerging technologies, and competitor offerings to provide insights and recommendations for product enhancement and innovation.
• Act as a trusted advisor to clients, building strong relationships based on technical expertise, reliability, and a commitment to delivering value-added solutions.
• Mentor and coach junior team members, sharing knowledge and best practices to help them develop their technical skills and advance in their careers.
• Participate in product testing and feedback to provide meaningful, actionable feedback to improve product quality and user experience.
Skills and Qualification
• Bachelor's degree or equivalent experience
• Extensive experience in leading technical discussions and solution development for key accounts.
• Demonstrated ability to contribute to strategic sales initiatives and mentor junior team members.
•Strategic thinking to contribute to the development of sales strategies and initiatives.
• Mentorship skills to support the growth and development of junior team members.
• Adaptability to handle evolving market dynamics and customer needs.
• Ability to independently drive large customer meetings (onsite and virtual) to develop and document a recommended architecture and deployment roadmap.
• Familiarity with enterprise software, identity, and security solutions as well as networking fundamentals like Exchange, Active Directory, PKI, Digital Certificates, DNS, Firewalls, Load Balancers, Azure, AWS, and GCP
• Security certifications (CISSP etc.) a plus
• Experience with cloud-based environments such as Azure, AWS and/or Google Cloud.
Travel Expectations: Up to 25%
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
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