Senior Workforce Software Consultant
职位：高级劳动力软件顾问 地点：加拿大 （远程）工作类型：全日制作为劳动力服务软件老师。咨询师，你应该期待参与以下：为大型企业云层提供应用管理服务工作力软件 (WFS) 来支持客户参与包括系统增强，支持和维护在内的运营项目的整个生命周期，遵守服务级协议，开展事件记录，试验，追踪和严重性依据解决等事故管理活动以及根源原因分析和错误处理的问题管理活动。根据变化请求文件收集特定变化的需求 （小和中等改进）,并将业务需求转换成技术/功能性的 d 规格基于要求的软件政策 （脚本编写）配置/开发从和到 Workforce Software 的集成领导一个海上技术/功能资源团队以确保客户 SLA 满足所需资格：学士学位，最好是人力资源，计算机科学，信息技术，计算机工程或相关 IT 学科；或者同等5年以上与劳动力管理软件有关的经验，如 Workforce Software （强烈优先获得工作力软件认证）下列领域之一或多个知识：劳动力管理概念，劳动力软件套装，ITSM 工具，RACI 矩阵，RAID 日志和 ITIL 实践在客户组织各级互动的能力。强大的解决问题和故障能力，具有成熟判断力的能力。每年游行高达10%的优先资格：WFS 配置/集成专业人员或以上认证优先使用 SQL,Java 脚本以及 WFM 软件如 Workforce 软件等类似解决方案中的经验，例如 Infor WFM （以前称为 Workbrain）,Kronos 时间和出席 Suite 和系统基础设施。各种职能学科知识如时跟踪，工作力管理，收益，出席率跟踪，合规监测，员工自助服务，疲劳管理，休假管理，加班平衡，时间表优化，工作授权，活动追踪用于监测空时间，利用率，生产力和激励薪酬 原始地发布在 Himal 上
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This is a remote position.
Job Title: Senior Workforce Software Consultant
Location: Canada (Remote)
Job Type: Full-TimeAs a Workforce Software Sr. Consultant, you should expect to be involved in the following:Provide application management services for large enterprise cloud Workforce Software (WFS) to support clientsParticipate in the full lifecycle of Operate projects including, System enhancements, Support and Maintenance, in adherence to Service Level AgreementsWork on Incident Management activities like Incidence logging, Triage, Tracking and Resolution on severity basis, and Problem Management activities of Root Cause Analysis and Error Handling.Participate in requirement gathering for identified changes (small and medium enhancements) based on Request for Change documents, and translate business needs into technical/functional design specificationsConfiguration of Workforce Software policies (scripting) based on requirements documentsConfiguration/Development of integrations to and from Workforce SoftwareLead a team of offshore technical/functional resources to ensure that client SLAs are metRequired Qualifications:Bachelor's degree, preferably in Human Resources, Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience5+ years of related experience with workforce management software such as Workforce Software (certification in Workforce Software strongly preferred)Knowledge in one or more of the following areas: Workforce Management concepts, Workforce Software suite, ITSM tools, RACI Matrix, RAID Log and ITIL practicesAbility to interact at all levels of the client organization.Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.Travel up to 10% annuallyPreferred Qualifications:WFS Certification in Configuration/Integration Specialist or above is preferredWorking with SQL, Java scripts along with WFM software such as Workforce SoftwareExperience in other similar solution such as Infor WFM (formerly known as Workbrain), Kronos time and attendance suite and system infrastructure.Sound knowledge of various workforce management disciplines like Time Tracking, Accruals, Attendance Tracking, Compliance monitoring, Employee Self Service, Fatigue Management, Leave Management, Overtime Equalization, Schedule Optimization,Work Authorization, Activity tracking for monitoring idle time, utilization, productivity, and incentive pay
Originally posted on Himalayas