车队关键客户经理（西班牙语）
Fleet Key Account Manager (Spanish)
关于Talixo
Talixo是全球领先的预预订接送服务运营商，与旅行行业的顶级品牌合作。我们在全球1100多个城市和130多个国家与车队合作，为旅行者提供可靠、高质量的乘车服务，让他们的旅程更轻松、更愉快，从门到门。自2012年以来，我们一直在帮助旅行品牌打造更加互联的旅程，我们正在寻找愿意付出额外努力的人才。
我们运营于两个关键地点：克拉科夫和柏林，我们的团队——IT、运营、车队、定价、销售、财务和人力资源——推动技术创新、运营卓越和组织发展。在优化流程和提升技术的同时，引领战略增长计划，我们无缝地为集体成功做出贡献。
我们正在扩大团队，寻找热情的专业人士加入我们，担任车队关键客户经理（猎手与培育者），负责管理我们在该地区若干集群国家的出租车和豪华轿车车队合作伙伴网络的业务关系。该职位为全远程办公。
职责：
- 关系管理：
- 与主要车队合作伙伴建立并维护牢固、持久的关系。
- 作为所有账户相关事务的主要联系人，确保有效的沟通和对车队需求的理解。
- 战略客户规划：
- 与内部团队合作，制定并实施针对每个车队客户的定制化战略客户计划，并将其整合到Talixo系统中。
- 识别客户增长和扩展的机会，确保与公司整体业务目标一致。
- 合同谈判与管理：
- 筛选潜在的新车队合作伙伴，通过冷电获取新线索，并进行线索评估。
- 在你的区域和产品线内建立合作关系并谈判交易。
- 新车队的入职和培训。
- 数据分析与报告：
- 利用数据和分析跟踪关键绩效指标，提供见解和建议以提升车队服务质量和水平。
- 为车队准备定期报告，突出绩效指标并识别改进领域
- 市场情报：
- 了解行业趋势、竞争对手活动和市场变化，以识别机会和潜在风险。
- 与其他部门（销售等）紧密合作
查看英文原文
About Talixo
Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travelers with reliable, high-quality rides, making their journeys easier and more enjoyable, from door to door. Since 2012, we've been helping travel brands create more connected journeys, and we're looking for people willing to go the extra mile.
Operating across two key locations: Krakow and Berlin, our cohesive teams - IT, Operations, Fleet, Pricing, Sales, Finance and HR - drive technological innovation, operational excellence, and organizational development. With a shared focus on refining processes and enhancing technology, while spearheading strategic growth initiatives, we seamlessly contribute to our collective success.
We are growing our Team and seeking passionate professionals interested to join our team, as a Fleet Key Account Manager ( hunter & farmer), to manage business relations with our Taxi and Limousine Fleet Partners network within several cluster countries in the region. The role is fully remote.
Responsibilities:
- Relationship Management:
- Develop and maintain strong, long-lasting relationships with key fleet partners.
- Act as the main point of contact for all account-related matters, ensuring effective communication and understanding of fleet requirements.
- Strategic Account Planning:
- Collaborate with internal teams to create and implement strategic account plans tailored to each fleet customer's needs and integrate them in Talixo systems.
- Identify opportunities for account growth and expansion, ensuring alignment with the company's overall business objectives.
- Contract Negotiation and Management:
- Shortlist potential new partner fleets, make cold calls to acquire new leads, and qualify leads.
- Establishing a network of partnerships and negotiating deals across your region and your product line.
- Onboarding and training of new fleets.
- Data Analysis and Reporting:
- Utilise data and analytics to track key performance indicators, providing insights and recommendations to enhance fleet services and quality.
- Prepare regular reports for fleets, highlighting performance metrics and identifying areas for improvement
- Market Intelligence:
- Stay informed about industry trends, competitor activities, and market changes to identify opportunities and potential risks.
- Close collaboration with other Departments (Sales, Tech, Operations) to improve processes, and procedures and further develop our IT system and tools.
- This role will be reporting to Regional Head of Fleet, located within European time zone.
Requirements:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 3 years of experience in the procurement field or B2B / channel sales.
- Strong negotiation, communication, and interpersonal skills with intercultural experience.
- Proficiency in data analysis and trend identification to drive informed business decisions.
- Demonstrated ability to approach problem-solving in a structured manner, showcasing independence and creativity.
- Excellent organizational and time-management skills.
- Familiarity with CRM software and other relevant tools.
- Exceptional verbal and written communication skills in Spanish and English - is a must.
What we offer:
- 100% remote working, Home Office, flexible working arrangements ( full time Monday to Friday - local time zone).
- Employment Contract
- Salary structure: monthly salary base + commission.
- Business Travel expenses reimbursement.
- Discounts for Talixo services.
- Additional 3 paid days of per year, on the top of the standard allowance.
Recruitment process:
- CV screening and candidate selection
- Screening call on Google Meet with Recruiter (only selected candidates)
- 1st stage Google Meet interview with Hiring Manager (only selected candidates)
- 2nd stage Google Meet interview with Hiring Manager and COO + Case Study (only selected candidates)
- Feedback
- Note: all of the interviews and recruitment process will be run in English.
We kindly ask all candidates to submit their applications in English.
Originally posted on Himalayas