Transactional Systems Engineer
交易系统工程师负责管理，配置，优化和持续支持组织核心医疗保健交易系统。该角色作为 Cedar Gate EZ Suite 的主要技术和商业联系人，包括 EZCap,EZEDI,EZCare 以及相关应用程序，确保平台有效地支持业务运营，监管要求和组织增长。这个人与业务利益相关者，IT 团队和供应商密切合作，实现软件发布，热修复，系统改进和生产支持活动。交易系统工程师负责推动业务工作流程，系统配置，自动化和运营效率的持续改进，同时确保平台稳定性，性能和用户满意度。该职位报告给 IT 副总裁。RESPONSIBILITIES - DUTIES ·作为 Cedar Gate EZ Suite （EZCap,EZEDI,EZCare 及相关应用程序）的首要技术和功能所有者，确保了平台稳定，性能和运营卓越性。· 领导应用程序生命周期管理，包括应用和环境准备，数据库维护协调，软件升级，累计发布，热修复，补丁，生产部署，测试和验证。· 配置和优化系统工作流程，业务规则和应用功能以支持不断发展的商业运营，监管要求和组织增长。· 与企业利益相关者合作分析过程，收集需求，推可扩展解决方案，并通过自动化和操作效率推动持续改进。· 管理与 Cedar Gate 的关系，包括支持案例，问题解决方案，根源分析，升级和供应商提供的增强的协调。· 支持 EZ Suite 和企业应用程序之间的集成，包括 EDI 交易，API,报告平台和医疗保健互操作性解决方案。·监测应用程序健康，解决生产问题的故障，维护系统文档和标准，并确保遵守变化管理，HIPAA,安全和 IT 治理要求。作为卫生保健运营工作流程的专家，包括资格，索赔，授权，提供商管理和护理管理。同时提供技术知识
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POSITION SUMMARY
The Transactional Systems Engineer is responsible for the administration, configuration, optimization, and ongoing support of the organization's core healthcare transactional systems. This role serves as the primary technical and business liaison for Cedar Gate's EZ Suite, including EZCap, EZEDI, EZCare, and related applications, ensuring the platforms effectively support business operations, regulatory requirements, and organizational growth.
This individual partners closely with business stakeholders, IT teams, and vendors to implement software releases, hotfixes, system enhancements, and production support activities. The Transactional Systems Engineer is responsible for driving continuous improvement of business workflows, system configuration, automation, and operational efficiencies while ensuring platform stability, performance, and user satisfaction. This position reports to the VP of IT.
RESPONSIBILITIES - DUTIES
- Serve as the primary technical and functional owner of Cedar Gate's EZ Suite (EZCap, EZEDI, EZCare, and related applications), ensuring platform stability, performance, and operational excellence.
- Lead application lifecycle management, including application and environment readiness, database maintenance coordination, software upgrades, cumulative releases, hotfixes, patches, production deployments, testing, and validation.
- Configure and optimize system workflows, business rules, and application functionality to support evolving business operations, regulatory requirements, and organizational growth.
- Partner with business stakeholders to analyze processes, gather requirements, recommend scalable solutions, and drive continuous improvement through automation and operational efficiencies.
- Manage the relationship with Cedar Gate, including support cases, issue resolution, root cause analysis, escalations, and coordination of vendor-delivered enhancements.
- Support integrations between the EZ Suite and enterprise applications, including EDI transactions, APIs, reporting platforms, and healthcare interoperability solutions.
- Monitor application health, troubleshoot production issues, maintain system documentation and standards, and ensure compliance with change management, HIPAA, security, and IT governance requirements.
- Serve as the subject matter expert for healthcare operational workflows—including eligibility, claims, authorizations, provider management, and care management—while providing technical guidance and production support to business and IT teams.
EDUCATION & EXPERIENCE REQUIREMENTS
- Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, Business Administration, or equivalent combination of education and experience.
- 5+ years of experience supporting enterprise healthcare applications, transactional systems, or business-critical healthcare platforms.
- 3+ years of hands-on experience administering Cedar Gate EZCap or a comparable healthcare administration platform required.
- Strong understanding of healthcare operations within an HMO, MSO, IPA, Medical Group, or Health Plan environment, including claims, eligibility, authorizations, provider management, care management, and ANSI X12 transactions.
- Experience managing application configurations, vendor software releases, hotfixes, cumulative updates, testing, and production deployments.
- Working knowledge of SQL, APIs, system integrations, reporting platforms, and healthcare interoperability standards preferred.
- Strong analytical, troubleshooting, problem-solving, communication, and process improvement skills, with the ability to collaborate effectively across business, IT, and vendor teams.
- Experience working within structured change management, release management, and IT governance processes.
- Work authorization for the United States required.
AMM BENEFITS
When you join AMM, you’re not just getting a job—you’re getting a benefits package that puts YOU first:
- Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan.
- Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe.
- Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
- Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work.
- Career Development: Tuition reimbursement to support your education and growth.
- Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!
Originally posted on Himalayas