職業案例管理員複製件
Copy of Vocational Case Manager
Allsup, LLC 是一家以员工为中心的组织，拥有数百名致力于帮助残疾人实现财务安全和健康生活的团队成员。我们喜欢一起工作，做出改变，完成任务，并为客户提供解决方案。
你会在一个协作的工作环境中工作，获得有成就感的结果，你的意见很重要。我们提供完善的福利包和带薪休假计划，着装随意，工作环境舒适。许多职位没有周末工作，或仅有少量周末工作。你将拥有可预测的工作时间，有机会在家办公，享受以员工为中心的工作生活并乐在其中。
更棒的是，你可以通过自主驱动的个人提升方式来发展自己的知识和专业技能。我们的业务涉及复杂的联邦项目，使人们更容易应对——包括 SSDI、退伍军人残疾、重返工作岗位和 Medicare。在主管和公司的支持下，你可以发挥自己的专业知识并取得进步。
关于该职位
职业案例经理是失业受益人与 Allsup 就业服务重返工作岗位计划之间的主要联系人。案例经理负责与失业受益人建立积极的关系。案例经理使用既定的职业咨询技巧和技术知识，根据受益人的现有技能、教育背景和过往工作经验，通过全面审查索赔信息，协助受益人重返有报酬的工作并实现经济独立，从而提供定制化的就业安置解决方案。
你将负责
· 管理一个活跃的职业案例负荷，通过“工作机会计划”与有残疾的个人合作
· 为受益人提供求职援助，包括发送工作线索、工作板、简历审阅和撰写、职业探索、面试练习，以及讨论重返工作岗位的障碍和资源
· 处理大量与受益人的电话/邮件/短信交流，建立融洽关系，并在需要时重新引导对话
· 持续向受益人介绍社会保障局的“工作机会计划”，并鼓励其持续参与，包括在重返工作岗位时提交工资单
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About Allsup, LLC
Allsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers.
You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You’ll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun.
Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran’s disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization.
About the role
The Vocational Case Manager serves as the primary point of contact for the unemployed beneficiaries as it relates to Allsup Employment Services Return to Work program. The Case Manager is responsible for building a positive relationship with the unemployed beneficiary. The Case Manager provides customized job placement solutions to the unemployed beneficiaries using established career-counseling techniques and technical knowledge, based on the beneficiaries’ established skills, education and past work experience by thoroughly reviewing claim information and assisting beneficiaries to return to gainful employment, and financial self-sufficiency.
What you'll do
- Manage an active vocational caseload working with individuals with a disability through the Ticket to Work Program
- Provide job search assistance to beneficiaries including sending job leads, job boards, resume reviewing and/or writing, career exploration, job interviewing practice, discussing return to work barriers and resources
- Manage a large volume of phone/emails/texts conversations with beneficiaries and build rapport and redirect conversation, as needed, and as appropriate
- Provides on-going education to the beneficiary about the Social Security Administration Ticket-to-Work program, and encourages on-going participation including paystub submission at time of return to work
- Verifying the beneficiary’s employment goal is appropriate and achievable
- Support and coach the beneficiary while applying for jobs, and job retention
- Assist beneficiaries in scheduling job interviews and schedule follow-up calls with beneficiaries to assess interview result
- Complete Social Security forms as required
- Conduct conference calls with beneficiaries and social security
- Assist employed beneficiaries with workplace accommodations/disclosure or assistance finding new employment
- Other duties as assigned
Qualifications
- Master’s and or Bachelor’s degree preferred or commensurate work experience
- Two (2) or more years’ experience in case management, job placement, vocational rehabilitation preferred
- Short-term disability or experience working with disabled individuals a plus
- Employment specialist/job coach experience a plus
- Ability to learn, retain and apply information
- Ability to work in a fast-paced work environment and handle high volume of inbound and outbound phone calls
- Customer service and collaboration skills
- Bi-Lingual (Spanish) skills encouraged
Benefits
- Monthly Incentive Plan
- Health, Dental, and Vision Insurance
- 401(K) Matching
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Paid Time Off
- Paid Holidays
- Flexible Spending and Health Savings Account
- Tuition Reimbursement
- Pet Insurance
- Employee Assistance Program
DISCLAIMER
Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.
Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law.
Originally posted on Himalayas