User Researcher (Defence)
在凯诺斯，我们是解决问题，创新者和合作伙伴 - 驱动着共同的使命创造真正的影响。无论我们正在为数百万人转型数字服务，提供尖端的工作日解决方案还是推进技术界限，我们都一起做这件事。我们相信人们首先尊重你的想法，支持你的成长，并让你的贡献真正产生影响。在这里，你将成为一个多元化的雄心勃勃的团队的一部分，庆祝创造力和协作。准备好打印？加入我们并成为更大的东西的一部分。作为凯诺斯的经验丰富用户研究员 （顾问）,你将负责提供可操作的见解，帮助定义正确的服务体验并专注于用户需求。你将是基于需求的设计，设计思维和服务设计的倡导者，并且热衷于培训他人在设计研究中。你将管理，培训和发展少数工作人员，重点集中在管理员工绩效和协助他们的职业发展上。你将成为我们不断增长的体验设计能力的一部分创造模范数字服务。我们支持，合作，有才华，对以用户为中心的设计非常热情。我们不是在营销和暗淡模式，我们都是在通过质量产品和服务对数百万人的积极，可衡量的影响。最小 （必不可少）要求 ·领导，规划，开发和开展研究活动，确保应用正确的方法 ·英国国防工业经验。•活跃的 SC 授权 ·专家知识和使用定性和量性的研究方法 •充分理解信息架构，互动设计和视觉设计原则 •与客户团队密切合作以提供相关和适当的研究计划和战略 •设计和领导整个项目生命周期内的研讨会 • 代表整个组织的用户研究 • 我们热衷于培养人员在管理，教练和发展团队及更广泛社区高级成员方面具有证明能力 • 在各个层面都能有效沟通•卓越的商业意识 •强大的利益相关者管理技能可受欢迎 • 在全服务数字机构环境中工作经验 • 对以用户为中心的设计实践有可证明知识
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Join Kainos and Shape the Future
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:
As an experienced User Researcher (Consultant) at Kainos, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user needs. You will be an advocate for needs-based design, design thinking and service design, and are passionate about coaching others in design research. You’ll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development.
You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through quality products and services.
MINIMUM (ESSENTIAL) REQUIREMENTS
- Lead, plan, develop, and conduct research activities, ensuring the right methods are applied
- UK Defence Industry experience.
• Active SC clearance
- Expert knowledge and application of qualitative and quantitative research methods
- • Sound understanding of information architecture, interaction design, and visual design principles
- • Work closely with client teams to deliver relevant and appropriate research plans and strategies
- • Designs and leads workshops across a project lifecycle
- • Represents user research across the organisation
- • We are passionate about developing people – a demonstrated ability in managing, coaching and developing senior members of your team and wider community
- • Able to communicate effectively at all levels
- • Excellent commercial awareness
- • Strong stakeholder management skills
DESIRABLE
• Experience working in a full-service digital agency environment
• Demonstrable knowledge of user-centred design practices
• Experience working with Agile delivery methodologies
Embracing our differences
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Originally posted on Himalayas