托管处理主管 - 美国远程办公
Escrow Processing Supervisor - US Based Remote
Escrow Processing Supervisor
Compass Integrated Services 正在寻找一名主管，负责监督支持我们在科罗拉多州、犹他州和密苏里州当地产权结算业务运营的 Escrow 处理团队。理想的候选人能够对处理团队进行监督，监控工作量和绩效，以确保持续达成生产目标。这是一个 100% 远程职位，向全国 Escrow 处理经理汇报。
职责：
- 领导日常工作任务；分配任务给员工
- 根据既定流程和程序做出决策
- 与供应商协调员合作处理任何供应商相关的问题或疑问
- 处理当地运营和客户提出的咨询和投诉
- 对区域处理团队进行本地化监督
- 作为当地业务领导的首要联系人，处理问题升级，并提供关于工作流程、政策变更等的更新信息
- 监督处理团队的日常生产，提供培训，并与全国 Escrow 处理经理合作进行团队成员的招聘、发展和绩效管理
要求：
- 在成交/产权/房地产行业有经验
- 至少 2 年的监督/人员管理经验
- 人际影响和关系建立能力
- 强大的分析能力，良好的判断力和决策能力
- 熟练使用 Microsoft 产品，具备学习新技术应用的能力
- 出色的书面和口头沟通能力
- 必须能够在核心业务时间内工作，并根据需要灵活调整工作时间
最初发布于 Himalayas
查看英文原文
Escrow Processing Supervisor
Compass Integrated Services is seeking a Supervisor to supervise the escrow processing team which supports our local title settlement business operations in Colorado, Utah, and Missouri. The ideal candidate for this role will be able to provide oversight to the processing team, monitor workload and performance in order to ensure consistent achievement of production goals. This is a 100% remote position reporting to the National Escrow Processing Manager.
Responsibilities:
- Lead daily workflow tasks; delegate and assign tasks to employees
- Make decisions based on established processes and procedures
- Partner with Vendor Coordinator on any vendor issues or questions
- Address inquiries and complaints from local operations and clients
- Provide localized supervision of regional processing team
- Key point of contact for local business leaders for issue escalations and providing updates on workflow processes, policy changes, etc.
- Supervise processing team on day-to-day production, provide training and partner with National Escrow Processing Manager on recruitment, development and performance management of team members.
Requirements:
- Experience in the closing/title/real estate industry.
- Minimum of 2 years of supervisory/people management experience.
- Interpersonal influencing and relationship building.
- Strong ability to analyze, practice good judgment, and decision making.
- Strong proficiency in Microsoft products and the ability to learn new technical applications.
- Excellent written and verbal communication skills.
- Must be available to work during core business hours and have the flexibility to work extended hours as needed.
Originally posted on Himalayas