虚拟助理 - 远程高管支持
Virtual Assistant - Remote Executive Support
Zirtual 是一家注重工作与生活平衡的公司,为客户提供经验丰富的、技能娴熟的远程助理,满足个人和专业需求。我们的执行助理致力于提供高效、主动且高质量的支持,满足并超越客户期望。
执行助理是 Zirtual 团队的重要成员,是所负责客户的首要联系人。在此职位中,您将独立工作,同时会得到一位客户主管的支持,其将协助处理客户关系、计划调整、质量反馈和持续指导。
作为执行助理,您将在支持忙碌的专业人士方面发挥关键作用,包括管理日程、沟通和日常运营。您将帮助优化工作流程,预判需求,并确保任务高效准确地完成。
助理需要根据与每位客户达成的协议,在工作时间为客户服务,但不需要全天候待命。职责还包括发送周使用报告,两小时内响应沟通,维护详细的客户档案,并遵循 Zirtual 的最佳实践以确保成功。
此职位需要强大的组织能力、细致的关注力,以及在快节奏环境中管理多项优先事项的能力。
典型职责和责任(可能根据客户需求而有所不同)
日历与日程管理
- 管理和协调复杂的日历和预约
- 在多个时区安排会议、电话和活动
- 预判日程冲突并主动解决
邮件与沟通管理
- 监控和管理收件箱,包括撰写和回复邮件
- 优先处理沟通并确保及时跟进
- 作为客户与内部/外部联系人之间的联络人
行政支持
- 准备文件、演示文稿和报告
- 处理数据录入、文件整理和记录维护
- 协助项目协调和任务跟踪
差旅与活动协调
- 研究并预订差旅安排(航班、酒店、交通)
- 制作详细行程并管理差旅变更
- 协调虚拟和面对面的会议或活动
运营与任务管理
- 支持日常业务运营
- 按需进行研究并汇总信息
- 识别改进流程的机会
查看英文原文
Zirtual is a work-life balanced company that provides clients with experienced, highly skilled remote assistants for both personal and professional needs. Our Executive Assistants are committed to delivering efficient, proactive, and high-quality support that meets and exceeds client expectations.
The Executive Assistant is a vital member of the Zirtual team and serves as the primary point of contact for assigned clients. In this role, you will work independently while receiving support from an Account Supervisor, who will assist with client relationships, plan adjustments, quality feedback, and ongoing guidance.
As an Executive Assistant, you will play a critical role in supporting busy professionals by managing schedules, communications, and day-to-day operations. You will help streamline workflows, anticipate needs, and ensure tasks are completed efficiently and accurately.
Assistants are expected to be available for clients during business hours as agreed upon with each client but around-the-clock availability is not expected. Responsibilities also include sending weekly usage reports, responding to communication within a two-hour window, maintaining detailed client profiles, and following Zirtual’s best practices for success.
This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Typical Duties and Responsibilities (may vary based on client needs)
Calendar & Schedule Management
- Manage and coordinate complex calendars and appointments
- Schedule meetings, calls, and events across multiple time zones
- Anticipate scheduling conflicts and proactively resolve them
Email & Communication Management
- Monitor and manage inboxes, including drafting and responding to emails
- Prioritize communications and ensure timely follow-up
- Serve as a liaison between clients and internal/external contacts
Administrative Support
- Prepare documents, presentations, and reports
- Handle data entry, file organization, and record maintenance
- Assist with project coordination and task tracking
Travel & Event Coordination
- Research and book travel arrangements (flights, hotels, transportation)
- Create detailed itineraries and manage travel changes
- Coordinate virtual and in-person meetings or events
Operations & Task Management
- Support day-to-day business operations
- Conduct research and compile information as needed
- Identify opportunities to improve processes and efficiency
Requirements
Skills & Attributes
- Strong organizational and time management skills
- Excellent written and verbal communication
- High attention to detail and accuracy
- Ability to manage multiple clients and deadlines
- Proactive, resourceful, and solution-oriented mindset
- Ability to work independently in a remote environment
Preferred
- Bilingual (English/French and/or Spanish)
- Experience supporting executives, entrepreneurs, or small business owners
Qualifications
- Associate’s or Bachelor’s degree in Business Administration or related field (or equivalent experience)
- 2–4+ years of experience as an Executive Assistant, Administrative Assistant, or similar role
- Experience supporting multiple clients or executives preferred
- Typing ability of at least 50 WPM with accuracy
Technical Skills
- Google Workspace and/or Microsoft Office
- Calendar management tools (Google Calendar, Outlook)
- Project management and CRM tools (e.g., Asana, Trello, ClickUp, Zoho, Salesforce)
- Communication tools (Slack, Zoom, Teams)
Work Requirements
- Reliable high-speed internet, computer, and phone
- Ability to maintain confidentiality and professionalism
- Availability during business hours (PST or EST, Monday–Friday), unless otherwise agreed in writing with each client
- This independent contractor opportunity is currently available only to individuals residing in the United States or Canada.
Compensation
This is an independent contractor position. Compensation is based on a percentage of client monthly plans, with average monthly earnings ranging from $1,500–$3,800, depending on client mix.
Protecting Yourself from Recruitment Scams
Zirtual is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in phishing and fraudulent schemes where individuals impersonate Zirtual representatives and offer job seekers false interviews or job offers. These scams often attempt to extract payment or sensitive personal information.
To help you navigate your job search with confidence, please keep the following points in mind:
- No Financial Requests: Zirtual will never ask for payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- No Equipment: Zirtual does not provide equipment and does not request candidates to pay for equipment.
- Please always verify communications:
- Direct from Zirtual: If you receive an email from one of our recruiters, it will only come from an @zirtual.com address.
- Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @zirtual.com before providing any personal information or clicking on links.
- What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Zirtual, please report it immediately to . Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Originally posted on Himalayas