Associate, Policyholder Services
总结：保险人关系，回答客户服务电话和提供客户服务交易的处理。责任：1.在呼叫中心环境中提供客户服務.2.准确地回答保险人的政策和乘客问题.3.准确处理财务和非金融事务.4.向 BLI 信件保险人解释.5.从保险管理到死亡申请或取消工作流程系统进行导航。教育和经验：·高中文凭或 GED 要求。（可考虑相关大学课程满足专业需求.）·最低一年的客户呼叫中心体验要求) 技能和知识：·生命保险行业优先。·微软办公室基础知识。·卓越的电话和书面通信能力最初发布在喜马拉雅
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SUMMARY:
Policyholder Relations, answer customer service phone calls and provide processing of customer service transactions.
RESPONSIBILITIES:
1.Provide customer service in a call center environment.
2.Accurately answer policyholder questions about policies and riders.
3.Accurately process financial and non-financial transactions.
4.Explain to BLI correspondence policyholders.
5.Navigate the insurance administration and document workflow systems from policy issue to death claim or cancellation.
EDUCATION and EXPERIENCE:
- High school diploma or GED required. (Related college courses can be considered to meet experience requirements.)
- Minimum of one-year customer call center experience
SKILLS AND KNOWLEDGE:
·Life insurance industry preferred.
·Basic knowledge of Microsoft Office suite.
·Excellent telephone and written communication skills
Originally posted on Himalayas