运营总监
Director of Operations
简介
MB2 Dental，一家开创性的牙科合作组织（DPO），成立于2007年，总部位于德克萨斯州卡罗尔顿，正在寻找一位充满活力的运营总监加入我们不断壮大的团队。
职位概述
运营总监负责管理太平洋西北地区一系列牙科诊所的运营、财务和人员绩效。该职位与牙医业主、诊所领导团队和高管紧密合作，推动增长，提升绩效，改善患者体验，并执行战略业务计划。
这是一个支持太平洋西北地区诊所的远程职位，需要定期进行最多50%的过夜旅行。
职责
- 与牙医业主和高管合作，推动所辖牙科诊所的运营、财务和人员绩效。
- 领导、指导和发展运营负责人，同时培养问责制、持续改进和卓越患者服务的文化。
- 分析财务报表、运营报告和关键绩效指标，以发现增长和改进的机会。
- 制定并执行战略行动计划，以提高盈利能力、运营效率、患者体验和整体诊所绩效。
- 与人力资源部门合作招聘、雇佣、入职并留住高绩效团队成员。
- 建立明确的绩效期望，并对领导者实现运营、财务和人员发展目标负责。
- 领导和支持区域内的业务计划、流程改进和组织变革工作。
- 与公司各部门合作，实施可扩展的项目、运营最佳实践和增长计划。
- 向牙医业主和高管定期提供业务更新、建议和绩效洞察。
- 保持对行业趋势、市场状况和最佳实践的了解，同时确保遵守公司政策、标准和培训要求。
任职要求
- 需要本科学历。
- 需要8年以上牙科运营领导经验。
- 具有牙科诊所管理或牙科运营经验者优先考虑。
- 具备良好的商业意识，有分析财务报表、运营报告和绩效指标的经验。
- 有影响他人和建立关系的实绩。
查看英文原文
Overview
MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and headquartered in Carrollton, Texas, is seeking a dynamic Director of Operations to join our growing team.
Position Summary
The Director of Operations is responsible for leading the operational, financial, and people performance of a portfolio of dental practices throughout the Pacific Northwest. This leader partners closely with dentist owners, practice leadership teams, and executive leadership to drive growth, improve performance, enhance the patient experience, and execute strategic business initiatives.
This is a remote position supporting practices throughout the Pacific Northwest. Regular overnight travel of up to 50% is required.
Responsibilities
- Partner with dentist owners and executive leadership to drive operational, financial, and people performance across an assigned portfolio of dental practices.
- Lead, coach, and develop operational leaders while fostering a culture of accountability, continuous improvement, and exceptional patient service.
- Analyze financial statements, operational reports, and key performance indicators to identify opportunities for growth and improvement.
- Develop and execute strategic action plans to improve profitability, operational efficiency, patient experience, and overall practice performance.
- Recruit, hire, onboard, and retain high-performing team members in partnership with Human Resources.
- Establish clear performance expectations and hold leaders accountable for achieving operational, financial, and people-development goals.
- Lead and support business initiatives, process improvements, and organizational change efforts across the region.
- Partner with corporate departments to implement scalable programs, operational best practices, and growth initiatives.
- Provide regular business updates, recommendations, and performance insights to dentist owners and executive leadership.
- Maintain knowledge of industry trends, market conditions, and best practices while ensuring compliance with company policies, standards, and training requirements.
Qualifications
- Bachelor's degree required.
- 8+ years of dental operations leadership experience required.
- Dental practice management or dental operations experience strongly preferred.
- Strong business acumen with experience analyzing financial statements, operational reports, and performance metrics.
- Proven ability to influence and build relationships with executive leaders, business owners, and cross-functional teams.
- Experience managing remote teams and geographically dispersed operations.
- Excellent communication, presentation, and problem-solving skills.
- Highly organized with strong project management and prioritization abilities.
- Ability to travel overnight up to 50% throughout the assigned region.
MB2 Dental Solutions, LLC is an equal opportunity employer.
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Originally posted on Himalayas