流程卓越经理 - 零售/医疗保健（远程办公）
Process Excellence Manager - Retail/Healthcare (WFH)
职位简介：流程卓越经理 - 零售/医疗保健（居家办公）| 夜班
站点：100% 远程办公
时间：夜班（马尼拉时间晚上9点 - 凌晨6点）
任职资格与技能
- 工业工程、工商管理、运营管理、IT或相关领域的学士学位。
- 具有流程改进和转型相关经验。
- 强大的分析和解决问题的能力。
- 接受过精益六西格玛黄带或绿带培训（优先）
- 熟悉敏捷方法和数字工具。
- 优秀的沟通和领导能力。
职位概述：
1. 通过识别和分析初步业务需求并进行成本效益分析，确定根本原因和潜在解决方案，监督解决方案的实施，跟踪和报告进展，并记录整个项目的详细信息，包括投资回报率（ROI）的识别，来主导和负责项目。
2. 通过指导帮助运营部门进行转型项目，识别和分析初步业务需求，检查成本效益分析的准确性，验证根本原因和潜在解决方案，监督解决方案的实施，并确保进度跟踪和报告，包括在TAP项目跟踪器中记录ROI。
3. 作为流程卓越方面的联系人和专家，通过运行统计测试，识别趋势、流程能力、方差、关系和目标设定，使用COPC LSS方法，对流程进行映射、分析并提供改进建议。
4. 完成所有9个阶段，包括赞助商检查点和文档，独立负责或指导项目。
5. 支持创新引擎的部署，通过引入新主持人，在需要时进行复习，指导如何将想法从一个层级转移到另一个层级，并指导或领导由想法产生的项目。
6. 可能被指派到EVP集群，作为转型工具和方法论的专职资源和专家。
最初发布于Himalayas
查看英文原文
About the job: Process Excellence Manager - Retail/Healthcare (WFH) | Nightshift
Site: 100% Work-from-Home Setup
Schedule: Night Shift (9PM - 6AM MNL TIME)
Qualifications & Skills
- Bachelor's degree in industrial engineering, business administration, operations management, IT, or a related field.
- Experience in process improvement and transformation roles.
- Strong analytical and problem-solving skills.
- Trained in Lean Six Sigma Yellow Belt or Green Belt (Preferred)
- Knowledge in Agile methodologies and digital tools.
- Excellent communication and leadership abilities.
Job Summary/Overview:
1. Lead and own projects by identifying and analyzing preliminary business needs and conducting cost-benefit analysis, identifying causal factors and potential solutions, overseeing implementation of solutions, tracking and reporting progress, and documenting end-to-end project details, including ROI identification.
2. Assist Operations in their transformation projects through mentorship by identifying and analyzing preliminary business needs and checking accuracy of cost-benefit analysis, validating causal factors and potential solutions, overseeing implementation of solutions, and ensuring progress tracking and reporting, including ROI in the TAP Projects Tracker
3. Conduct assessments by being the point of contact and subject matter expert for the Process Excellence piece by running statistical tests identifying trends, process capability, variance, relationships and target setting using the COPC LSS approach and by mapping, analyzing, and providing recommendations for process improvement
4. Own and/ormentor projects by accomplishing all 9 phases complete with sponsor checkpoints and documentation
5. Support innovation engine deployment by onboarding new moderators, running refreshers whenever required, providing guidance on how to move ideas from one level to another, and mentoring and/or leading projects that are a product of an idea
6. May and can be assigned to an EVP Cluster as a dedicated resource and SME for transformation tools and methodology.
Originally posted on Himalayas