VIP Service Representative
在 DraftKings,人工智能正在成为我们现在和未来的组成部分，推动今天的工作如何完成，引导更聪明的决策，并引发大胆的想法。它正在改变我们如何增强客户体验，简化运营和释放新可能性的方式。我们的团队受到创新的启动，并随时接受新兴技术。我们不等待未来到来。我们在塑造它，一次又一次地采取一个大胆的步骤。对于那些认为人工智能是进步驱动力的，一起来建立未来。冠军属于你创造难忘的经历，加强与玩家之间的联系。作为 VIP 服务代表，你将为我们最有价值的客户提供最佳服务，并分享最新的促销和个性化报价。在这个角色中，你将执行行业领先的 VIP 参与计划的日常战略，以了解我们的玩家真正需求并促进长期忠诚度。What You Will Do · 建立强大，真实和可信的玩家关系，同时确定提高客户体验的机会。· 参加客户活动来提升我们的品牌和增加客户参与度。·有效地分配给我们的 VIP 玩家分配的宣传预算。·积极支持最好的客户体验。· 执行所有 VIP 政策和指导方针，包括负责任的游戏政策。你将带来什么？· 在相关领域或相关经验中获得学士学位。· 至少1年在销售或账户管理职位工作经验。· 在快速发展，高度协作和创业环境中的舒适性。· 分析数据和趋势的能力以做出快速而自信的决定。·愿意旅行和工作晚上和周末。·必须能够获得并维护所需的国家游戏许可证加入我们的团队我们是公开交易 (NASDAQ:DKNG) 的科技公司总部位于波士顿。作为一个受监管的游戏公司，你可能需要获得由适当的国家机构颁发的博许可证作为就业条件。不要担心，如果这与你的角色相关的话，我们会引导你通过这个过程。本职位的美国基本工资范围为64,000.00美元 - 80,000.00美元，加上奖励，股权和福利，如有所适用。我们的范围取决于角色，水平和位置。每个工作帖子上的补偿信息反映了新雇佣收费率的范围。
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At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
Create unforgettable experiences and strengthen the connection with our players. As a VIP Service Representative, you'll provide the best-in-class services to our most valuable customers and share the latest promotions and personalized offers. In this role, you'll execute the day-to-day strategy of our industry-leading VIP engagement program to understand the true needs of our players and foster long-term loyalty.
What You'll Do
- Build strong, authentic, and trusted player relationships while identifying opportunities to elevate the customer experience.
- Participate in customer events to elevate our brand and increase customer engagement.
- Effectively distribute an allotted promotional budget amongst our VIP players.
- Proactively champion best-in-class customer experiences.
- Execute against all VIP policies and guidelines, including responsible gaming policies.
What You'll Bring
- Bachelor's degree in a related field or relevant experience.
- At least 1 year of experience in a sales or account management role.
- Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
- Ability to analyze data and trends to make quick and confident decisions.
- Willingness to travel and work nights and weekends.
- Must be able to obtain and maintain required State Gaming Licens
Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 64,000.00 USD - 80,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Originally posted on Himalayas