AI Growth Ops
标签：网络3工作 •区块链质量保证工作 •加密货币运营工作 •区塊 Ai 工作 • Web3远程工作 • Web 3 全职工作 • Web4 Web3全日制工作 • 建立开放金融的未来 Payward - 在克拉克恩，忍者交易商，突破，xStocks,支付服务和 CF 基准背后的母公司 - 在过去15年里建造了行业中最现代化且全球可访问的金融基础设施平台之一，旨在推进一个开放的全球金融系统。你申请之前，我们鼓励你探索我们的文化页面来了解推动我们以及我们如何工作。该团队成立于2011年，Kraken 是世界上最长期以来的加密平台之一，受信任的是 o 克拉克恩公司的发展正在围绕人工智能原生平台重建。而不是人们手动建立观众，写本，调整预算和安排发送，代理人寻找机会，做出决定，并在付费，有机和生命周期道中执行。他们从每一个结果中学习并继续运行。人们仍然运行系统。操作员使用中央枢纽来设定代理人的规则，审查和批准他们所产生的内容，以及处理异常时不适合。平台还必须在许多市场和语言中运作，并且它在一个受监管的行业中运营，因此有遵守检查和批准步骤。团队是一个小型，跨功能的增长，产品和工程人员组，他们构建这个平台并每天运行它。我们经常发货，学习快速，并在每个发布时提高质量条格。你将与开发平台的工程师紧密合作，产品团队定义操作员如何使用该平台，以及每天依赖于其的操作员.QA 和运营是整个团队知道平台可信任的方式。机会你将拥有我们的内部增长平台的日常运营和 QA. 你会测试它，在客户之前发现问题，保持批准和例外排队的移动，并报告它的表现。你将与产品，工程和运营商密切合作以确保平台工作，继续工作。这是一个实践性，细节专注的工作。你将花费你的日子在产品中，测试新鲜事物，检查应该已经做什么，写下哪些事情
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Tags: Web3 Jobs • Blockchain Quality Assurance Jobs • Cryptocurrency Operations Jobs • Blockchain Ai Jobs • Web3 Remote Jobs • Web3 Full Time Jobs • Web3 Web3 JobsBuilding the Future of Open FinancePayward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.The teamFounded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.Growth at Kraken is being rebuilt around an AI-native platform. Instead of people manually building audiences, writing copy, adjusting budgets, and scheduling sends, agents find opportunities, make decisions, and execute across paid, organic, and lifecycle channels. They learn from every result and keep going.People still run the system. Operators use a central hub to set the rules the agents follow, review and approve what they produce, and handle exceptions when something doesn’t fit. The platform also has to work across many markets and languages, and it operates in a regulated industry, so there are compliance checks and approval steps built in.The team is a small, cross-functional group of growth, product, and engineering people who build this platform and run it day to day. We ship often, learn fast, and raise the quality bar with every release. You will work most closely with the engineers building the platform, the product team defining how operators use it, and the operators who rely on it every day. QA and operations is how the whole team knows the platform can be trusted.The opportunityYou will own day-to-day operations and QA for our internal growth platform. You test it, catch problems before our customers do, keep approvals and exception queues moving, and report on how it’s performing. You will work closely with product, engineering and operators to make sure the platform works and keeps working.This is a hands-on, detail-focused role. You will spend your days in the product, testing what’s new, checking what should already work, and writing up what you find so it gets fixed.Test the platform regularly. Cover new releases, rule changes, and edge cases, and run regression checks to make sure existing features still work.Find bugs and document them clearly, with steps to reproduce, severity, and impact. Follow them through until engineering fixes them and you’ve verified the fix.Monitor platform performance and agent activity, flag anything that looks wrong, and escalate it to the right person.Work the approval queues daily. Keep items moving and make sure nothing is left unreviewed.Check agent output against defined checklists and standards, and escalate anything unclear or risky.Note where flows are confusing or inconsistent, and flag them to the team.Write and maintain documentation: test plans, QA checklists, runbooks, and release notes.What you bringExperience in QA, testing, operations, support, or analytics, ideally on a software product or complex systemExceptional attention to detail. You notice what others miss and double-check your work.A structured approach to testing. You can create and follow a test plan, and think about what could break.Clear written communication. Your bug reports and documentation should be easy for anyone to follow.Comfort with data. You can read a dashboard and tell when a number looks off.Fast learner. You pick up new tools and systems quickly and ask thoughtful questions.AI-native habits. You use AI tools in your own work every day, and you’re curious about where they get things wrong.Prompt engineering curiosity, you don't need to be an engineer, but you are willing to learn how to communicate with AI systems precisely and improve their outputsReliability. You keep to a routine, keep your queues clear, and tell people early when something is stuck.Nice to havesExperience testing software products or AI and LLM-based toolsFamiliarity with Jira, Mixpanel, or similar toolsExposure to marketing, CRM, or lifecycle messaging workflowsInterest in fintech or cryptoUnless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.Our commitmentPayward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.Stay connectedFollow us on TwitterLearn on the Kraken BlogConnect on LinkedInCandidate Privacy NoticeApply here 👉 AI Growth Ops