Salesforce高级开发工程师,AI与Agentforce
Salesforce Sr. Developer, AI & Agentforce
为什么选择 NeuraFlash,安永的一部分:
在 NeuraFlash,安永的一部分,我们通过人工智能和像 Agentforce 这样的突破性技术重新定义商业的未来。作为人工智能、AWS 和 Salesforce 创新领域的值得信赖的领导者,我们打造智能解决方案——整合 Salesforce Einstein、Service Cloud Voice、Amazon Connect、Agentforce 等,以革新工作流程、提升客户体验并实现实际成果。从对话式 AI 到预测分析,我们帮助组织在不断变化的数字环境中保持领先,提供尖端且定制化的策略。
我们自豪地正在创造生成式 AI 和 AI 代理的未来。Salesforce 推出了 Agentforce,而 NeuraFlash,安永的一部分是唯一被选中参与私有测试版的合作伙伴。发布后,我们获得了 Salesforce Agentforce 排名第一的合作伙伴称号,进一步巩固了我们在这一变革领域中的先驱地位。
加入 NeuraFlash,安永的一部分的旅程,帮助塑造下一轮 AI 驱动的转型。在这里,你将与勇于探索边界、利用 Agentforce 等技术创造有影响力的客户成果的先锋专家合作。无论你是开发先进的 AI 驱动机器人、优化业务流程,还是使用最新的生成式 AI 技术构建解决方案,你的工作都将推动大规模的创新。如果你准备在 AI 领域留下自己的印记,NeuraFlash,安永的一部分就是你的选择。
作为高级开发者,AI 与 Agentforce,你将负责利用 Salesforce Agentforce 和 Data 360交付高质量、可扩展的 AI 解决方案。你将构建 Agentforce 代理和自动化流程,设计底层数据基础架构,并创建 Apex 和 LWC 来实现这些解决方案。作为日益扩展的代理生态系统的一部分,你可能会有机会接触其他平台,如 AWS 和 GCP(Google)。你将与项目团队合作,并直接与客户沟通,共同打造合适的解决方案。
你将有机会:
- 构建、测试和增强 Agentforce 代理、工作流和自动化流程,支持智能的面向客户的和内部的体验
- 设计和构建在 Salesforce Data D360上的可扩展且安全的数据架构,定义 DLOs、DMOs、身份解析策略和实时数据激活模式
- 利用 Salesforce Data 360进行数据架构设计,定义 DLOs、DMOs、身份解析策略和实时数据激活模式
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Why NeuraFlash, Part of Accenture:
At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.
As a Sr. Developer, AI & Agentforce, you will be responsible for delivering high quality, scalable, AI-powered solutions leveraging Salesforce Agentforce and Data 360. You'll build Agentforce agents and automations, architect the underlying data foundations, and craft the Apex and LWCs that help bring these solutions to life. As part of the broadening agentic landscape you may have the opportunity to work on other platforms, such as AWS and GCP (Google). You will work together with project teams and engage directly with customers to shape the right solution.
You will have the opportunity to:
- Build, test, and enhance Agentforce Agents, workflows, and automations, supporting intelligent customer-facing and internal experiences
- Design and build scalable and secure data architectures on Salesforce Data D360, defining DLOs, DMOs, identity resolution strategies, and real-time data activation patterns
- Leverage unstructured DMOs, retrievers, and search indexes
- Engage with customers to define requirements, and propose and deliver complex Salesforce solutions
- Develop using the Lightning Framework (LWCs), Apex, and JavaScript
- Collaborate with project teams to translate requirements into effective technical solutions
- Stay current with Salesforce releases, Agentforce enhancements, and platform best practices
- Acquire and maintain relevant Salesforce certifications aligned with your career development goals
- Travel up to 25% for customer projects and company events
- Be a NeuraFlash and Accenture evangelist in the Salesforce community, and help cultivate a company culture of success, both company and personal, and fun
- Leverage the latest AI tools and development assistants to maximize the efficiency and speed of builds
Required Qualifications:
- 3+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWCs), and JavaScript
- Strong understanding of Salesforce's Apex language and coding patterns/best practices
- Strong foundation in overall software development principles, including programming fundamentals and object-oriented programming (OOP)
- Strong understanding of CI/CD processes and source tracking with Git
- Experience integrating Salesforce with third-party systems via REST APIs
- Experience building solutions on Salesforce Data 360
- Experience building Agentforce agents, workflows, and automations
- Strong ability to learn and acquire new technical skills quickly to solve business problems
- Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
Preferred Skills:
- Experience with Data 360 capabilities, including unstructured DMOs, retrievers, search indexes, RAG, and identity resolution
- Experience with Agentforce Agent Script (next gen authoring)
- Relevant certifications such as Salesforce Platform Developer I/II, Salesforce Data Cloud Consultant, Salesforce Agentforce Specialist, or Claude Certified Architect
- Prior consulting or professional services delivery experience
- Experience across additional Salesforce Clouds (Service Cloud, Sales Cloud, Experience Cloud, etc.)
- Understanding of Salesforce’s Enhanced Chat and Omni-channel
- Experience with Amazon Connect or other telephony platforms
- Experience writing, testing, and deploying AWS Lambda functions
- Proficiency in using Claude Code or similar AI coding Agents
What can you expect in the interview process?
- Recruiter screen (phone) — 30 minutes
- Peer interview (Video) — 45 minutes
- Panel interview with real-time coding exercise (Video) — 60 minutes
- Leadership interview (Video) — 45 minutes
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
What’s it like to be a part of NeuraFlash, Part of Accenture?
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.