Commercial Real Estate Oper
类别：房地产/财产管理位置：投资者运营经理将负责日常解决投资者的问题，并随着时间的推移与他们建立良好的关系。了解商业房地产部门，在商业房 estate 软件 Appofolio 的专业知识是必要的才能成功在这一角色中。基本上，你将作为我们的投资者，投资者日常问题的主要接触点，确保一个无和有吸引力的体验。· 投资者进入投资者门户网站并管理门户。· 创造愉快的体验和与投资者关系加强。· 创建投资者教育研讨会，以及最终到终端过程 （邀请，材料，检查列表，邀请后续等）的管理。· 迅速有效地解决投资者的询问和投诉。· 保持投资者最新交易信息。· 与投资者建立和维持有利可图的关系。· 通过帮助创始人做好投资者培训材料准备，扩大投资者基础。·了解个人投资者的关键需求并应对这些需求。·与投资者沟通和每年收取投资者的经验反 · 撰写教育博客和关于房地产投资的思想领导文章 · 在房地产行业工作经验是个优点。· 在 Canva 上工作经验是一个优势，但不是必需品。·熟悉 CRM 工具和数字营销策略是一个优势。福利 · 工作类型：全职 · 月薪：60,000-80,000卢比 （基于经验）· 地点：远程 印度任何地方 （必须拥有良好的互联网连接）详情原始地发布在喜马拉雅山
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Category: Real Estate/Property Management
Location:
The Investor Operations Manager will be responsible for solving investors' problems on a day-to-day basis and developing good relationships with them over time. A good understanding of the Commercial Real Estate Sector, expertise in Commercial Real Estate software Appofolio are needed to be successful in this role. Essentially, you will act as the main point of contact for our investors, investors day- to- day questions and ensuring a seamless and engaging experience.
Essential Job Functions:
- Understanding of Customer Relationship Management (CRM) tools and technologies.
- Good understanding of Appofolio is a must
- Onboarding investors into the Investor Portal and managing the portal.
- Creating a delightful experience and strengthening relationships with investors.
- CreatingInvestor Education Seminarsand Managing the end to end process (invitations, materials, checklists, invite followups, etc )
- Resolving investor inquiries and complaints quickly and efficiently.
- Keeping investors updated on the latest deals.
- Building and maintaining profitable relationships with investors.
- Expanding the investor base by helping founders with investor education material preparation
- Understanding key individual investor needs and addressing them.
- Communication with investors and taking yearly investor experience feedbacks
- Writing educationalBlogs and thought leadership articleson real estate investments
- Experience in the real estate industry is a plus.
- Experience working on Canva is a plus but not a must.
Requirements
Job Requirements:
- 2-6 years of client relationship experience.
- Ability to manage multiple projects and clients efficiently.
- Strong communication and interpersonal skills.
- Experience in the real estate industry is a plus but not required.
- Bachelor’s degree with 2-6 years of experience in customer-facing roles.
- Excellent written and verbal communication skills.
- Familiarity with CRM tools and digital marketing strategies is a plus.
Benefits
- Job Type:Full-time
- Salary:Rs 60,000- 80,000 per month (based on experience)
- Location:Remote – Anywhere in India (must have excellent internet connectivity)
DetailsOriginally posted on Himalayas