更新专员 - 会荷兰语
Renewal Specialist - Dutch Speaker
职位名称:
续约专家 - 会荷兰语
职位描述
销售代表通过客户互动,展示客户产品或服务的价值和优势,主要负责销售和/或续约合同。该职位负责向客户有效传达产品或服务的价值。
· 在指定的区域和团队中为分配的客户工作,通过续约/服务销售达成基于收入的配额,可能提供升级销售机会
- 提供准确的每周/每月/季度销售预测
- 精通产品知识和技术理解,以评估客户需求
- 主动采取措施帮助客户解决阻碍满意度或产品使用的担忧/障碍
- 应对外部竞争压力,处理异议以保留客户或赢得新客户
- 每天通过电话和电子邮件处理大量客户联系 – 大多数沟通为外呼
- 与团队和管理层合作,在所有与客户和潜在客户的互动中提供专业体验
- 维护客户管理系统(CRM),确保所有相关数据都被记录
- 执行销售动作,可能包括线索资格评估、线索转化、健康检查、作为客户的声音,或续约合同
- 与团队合作,并直接向销售经理汇报
地点:
英国,居家办公,北爱尔兰
语言要求:
荷兰语
工作类型:
全职
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最初发布于 Himalayas
查看英文原文
Job Title:
Renewal Specialist - Dutch SpeakerJob Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
· Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Location:
UK, Work at Home, Northern IrelandLanguage Requirements:
DutchTime Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Originally posted on Himalayas