项目负责人
Program Manager
关于Securitas USA
Securitas Security Services USA, Inc. 是保护服务领域的全球领导者,为跨多个行业的客户提供专业安保、先进技术解决方案和全面的风险管理。我们的使命简单而有力:帮助让您的世界更安全。拥有90年的辉煌历史,建立在信任、创新和国际专业知识之上,我们自豪地提供量身定制的安全解决方案,以满足每位客户独特的需要。通过将尖端技术与卓越服务相结合,我们不断重新定义当今安全与保障的含义。
您将负责的工作
作为全球客户美洲地区项目经理(GCA PM),您将成为一家主要全球数据中心客户的战略安全顾问,负责约4000万美元的年度安全服务。您将负责整体客户策略和管理,包括安全项目策略的制定与执行、Securitas与客户目标的对齐以及账户的盈利能力。您将负责整体客户策略和管理,包括安全项目策略的制定与执行、Securitas与客户目标的对齐以及账户的盈利能力。
该职位在支持我们的全球客户美洲业务中起关键作用,通过推动复杂数据中心范围内的持续高质量服务交付、领导风险审查和安全计划,并协调全球举措和定价策略。理想的候选人是一位精明、高度可信的领导者,能够与高级利益相关者互动,提供清晰且有说服力的月度汇报,并将复杂数据转化为可操作的见解。
- 作为客户的首要联系人,确保所有数据中心地点的服务高质量交付,并持续优化安全计划。
- 对约4000万美元的年收入拥有完整的损益表责任;分析运营和财务数据以推动绩效、盈利和合同合规性。
- 领导数据中心设施的安全风险审查和全球安全计划,并根据需要协调特殊活动或紧急情况的覆盖。
- 协调全球RFI/RFP响应和定价策略,并与各分支机构和地区合作,确保适当的人员配置、有效的排班和盈利业务的保留。
- 定期(包括每月)进行业务审查和汇报。
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About Securitas USA
Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. With a proud legacy of 90 years, built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs. By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world.
What You’ll Do
As a Global Clients Americas Program Manager (GCA PM), you will serve as a strategic Security Advisor for a major global datacenter client, overseeing approximately $40M in annual security services. You will own the overall account strategy and management, including the creation and execution of the security program strategy, alignment of Securitas and client goals, and profitability of the account. You will own the overall account strategy and management, including the creation and execution of the security program strategy, alignment of Securitas and client goals, and profitability of the account.
This position plays a key role in supporting our Global Clients Americas business by driving consistent, high-quality service delivery across a complex datacenter footprint, leading risk reviews and safety programs, and coordinating global initiatives and pricing strategies. The ideal candidate is a polished, highly credible leader who can engage senior stakeholders, deliver clear and compelling monthly presentations, and translate complex data into actionable insights.
- Serve as the primary point of contact for the client, ensuring high-quality service delivery across all datacenter locations and continuously evolving the security program.
- Hold full P&L ownership for approximately $40M in annual revenue; analyze operational and financial data to drive performance, profitability, and contract compliance.
- Lead Security Risk Reviews and global safety programs for datacenter facilities, and coordinate special events or emergency coverage as needed.
- Coordinate global RFI/RFP responses and pricing strategies, and partner with branches and regions to ensure appropriate staffing, effective scheduling, and retention of profitable business.
- Lead regular (including monthly) business reviews and presentations with client and Securitas leadership, proactively addressing issues, driving improvements, and aligning global service delivery.
- Perform additional duties as assigned.
Who you are
An ideal candidate brings:
- A service-first mindset, clear communication skills, strong attention to detail, and sound judgment when approaching challenges. You are poised and persuasive in group settings, comfortable leading discussions with senior stakeholders, and skilled at using data and analysis to guide decisions.
- Bachelor’s degree in business, security management, or a related field; or an equivalent combination of education and relevant experience.
- Professional certifications in security or risk management (such as CPP, PSP, or similar) are a plus and may be required for certain clients or regions.
- Strong understanding of contract security operations, risk assessment methodologies, and safety program implementation in mission-critical environments.
- Demonstrated ability to manage P&L, interpret financial and operational data, and drive performance improvements across a large portfolio.
- Excellent relationship-building skills with clients and internal stakeholders, including the ability to influence without direct authority across multiple regions.
Experience that sets you apart
- Direct experience supporting or managing security programs in datacenter or other mission-critical, high-availability environments.
- Experience managing large, complex, or global client accounts in the security or related services industry, ideally at a similar revenue scale.
- Experience coordinating global RFI/RFP responses, including pricing strategy and model development.
- Background in conducting security risk reviews, developing site-specific post orders, and leading safety or emergency response programs.
- Prior experience in senior account management, program management, or regional leadership role with regular executive-level presentations and business reviews.
Why you would want to join the team
- Opportunity to make a direct impact on the security strategy and performance of a high-profile global datacenter client.
- Regular exposure to executive leadership, client decision-makers, and key stakeholders across regions.
- Clear career growth and development opportunities within Global Clients Americas and the broader Securitas organization.
- Collaborative team culture with strong leadership support and access to global best practices and tools.
- Involvement in unique, complex projects that combine guarding, technology, and risk management across multiple datacenter locations.
- Chance to help shape and refine Securitas’ global service delivery model for strategic accounts.
- A role that offers both strategic influence and hands-on operational engagement, differentiating it from traditional account management positions.
Compensation
The salary range for this role is from $120,000 to $125,000 annually. Specific compensation for the role may vary within the above range based on factors such as geographic location, candidate experience, and skills. This position also includes a $500 per month car allowance.
Originally posted on Himalayas