销售工程师，负责人 - 美国
Sales Engineer, Lead - US
ScaleOps 正在重新定义自主云和 AI 基础设施。我们致力于让 DevOps 和平台工程师摆脱手动资源管理，从而专注于创新，而非调优资源。结果是：性能最大化，云成本最多降低80%。
作为自主云和 AI 基础设施资源管理领域的领导者，我们被 Adobe、Wiz、Epic Games、Northwestern Mutual、Coinbase、DocuSign 以及财富100强企业所信赖，以自主管理其最关键生产环境。
获得 Insight Partners、Lightspeed Venture Partners 及其他领先风险投资机构超过2.1亿美元融资的支持，ScaleOps 是这一巨大且不断增长市场的领军者。我们正在构建将推动未来十年企业计算的自主基础设施管理平台。
你将负责
- 与客户互动，确保他们的成功，对最复杂和最高优先级的机会负责
- 与销售团队合作，推动客户旅程，建立技术胜利，培养拥护者
- 作为其他销售工程师的技术导师，提供关于交易策略、演示和异议处理的指导
- 深入理解客户的业务目标和需求，并阐述我们的产品如何满足他们的需求
- 在客户组织的所有层级建立并维护基于价值的关系
- 积极参与从初步发现到技术胜利的所有阶段的规划和执行
- 开发并保持对产品的深入理解，以便在销售会议和活动（如聚会和会议）中展示 ScaleOps 的价值
- 在团队扩展过程中帮助制定和优化销售工程师流程、手册和最佳实践
- 向销售团队提供有效定位 ScaleOps 产品的建议
- 为合作伙伴提供入职、培训和赋能，并在销售周期中给予支持
- 通过自我驱动的学习和 ScaleOps 提供的职业发展机会，持续提升自己的销售和技术技能，同时帮助他人也这样做
你将具备
- 5年以上使用云原生技术（如容器和 Kubernetes）的实际经验（必需）
- 至少5年在面向客户的角色中的经验，如技术销售或销售/解决方案工程（必需）
- 在技术售前角色中取得成功的记录，有足够的销售经验
查看英文原文
ScaleOps is redefining autonomous cloud and AI infrastructure. We're on a mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources. The results: maximized performance and a reduction of cloud costs by up to 80%.
As the category leader in Autonomous Cloud and AI Infrastructure Resource Management, we're trusted by leading enterprises including Adobe, Wiz, Epic Games, Northwestern Mutual, Coinbase, DocuSign, and Fortune 100 companies to autonomously manage their most critical production environments.
Backed by Insight Partners, Lightspeed Venture Partners, and other leading VCs with over $210M in funding, ScaleOps is the leading player in a massive and growing market. We are building the autonomous infrastructure management platform that will power the next decade of enterprise compute.
What You'll Be Doing
- Engage with customers to ensure their success, taking ownership of the most technically complex and highest-priority opportunities.
- Partner with the sales team to drive the customer journey, build technical wins, and grow champions.
- Serve as a technical mentor to other Sales Engineers, providing guidance on deal strategy, demos, and objection handling.
- Develop a deep understanding of customers' goals and objectives, and articulate how our offering addresses their needs.
- Create and own value-based relationships at all levels within customer organizations.
- Actively participate in all phases of planning and execution, from initial discovery to the technical win.
- Develop and maintain deep product expertise to demonstrate the value of ScaleOps in sales meetings and at events such as meetups and conferences.
- Help shape and refine SE processes, playbooks, and best practices as the team scales.
- Advise the sales team on effective ways to position the ScaleOps product.
- Onboard, educate, and enable partners, and support them through sales cycles.
- Continuously develop your sales and technical skills through self-driven learning and ScaleOps' professional development opportunities, while helping others do the same.
What You'll Bring
- 5+ years of hands-on experience with cloud-native technologies such as containers and Kubernetes (required).
- Minimum five years of experience in customer-facing roles such as technical sales or sales/solutions engineering (required).
- Track record of success in a technical pre-sales role, with enough experience selling and implementing technology to earn customer trust at all levels, including senior technical stakeholders.
- Experience informally mentoring or supporting less experienced SEs, with an interest in growing into a more formal leadership track.
- Demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
Originally posted on Himalayas