技术交付经理（组合管理）
Technical Delivery Manager (Portfolio)
职位描述：
我们正在寻找一位经验丰富的交付经理，负责为美国客户管理一系列软件交付项目。这是一个结合交付卓越、人员管理、客户合作和商业责任的战略领导职位。
作为交付经理，你将负责多个客户项目的全流程成功——从组建高绩效工程团队到推动交付、账户增长、运营卓越和长期客户关系。
你将与高管利益相关者、工程负责人和跨职能团队紧密合作，确保卓越的交付成果，同时直接推动业务增长。
主要职责：
交付领导：
- 负责软件开发项目的全流程交付。
- 确保项目按时、按范围、在预算内并符合质量要求完成。
- 管理项目风险、依赖关系和升级问题。
- 持续改进交付流程和执行标准。
客户与利益相关者管理：
- 作为高管客户利益相关者的首要联系人。
- 建立值得信赖的长期合作关系。
- 领导关于交付、路线图和业务优先级的战略对话。
- 确保客户满意度和留存率。
账户增长：
- 识别服务的升级销售和交叉销售机会。
- 支持现有账户内的业务发展计划。
- 推动账户盈利能力和毛利（GPM）目标。
人员领导：
- 招聘、培养、指导并留住高绩效交付团队。
- 进行绩效评估和职业发展对话。
- 培养主人翁意识、协作和持续改进的文化。
- 在需要时处理绩效管理。
财务与资源管理：
- 管理项目预算和预测。
- 优化多个项目的资源分配。
- 监控交付健康状况、利用率和财务表现。
运营卓越：
- 实施交付最佳实践和可扩展框架。
- 推动持续流程改进。
- 在交付团队中推广基于人工智能的工作方式。
任职要求：
经验：
- 10年以上项目管理经验。
- 最少3年近期技术交付或项目管理经验。
- 5年以上管理高管级别客户关系的经验。
- 5年以上领导软件工程团队的经验。
- 5年以上工作经验
查看英文原文
About the role:
We're looking for an experienced Delivery Manager to lead a portfolio of software delivery projects for our U.S.-based clients. This is a strategic leadership role combining delivery excellence, people management, client partnership, and commercial ownership.
As a Delivery Manager, you will be responsible for the end-to-end success of multiple client engagements—from building high-performing engineering teams to driving delivery, account growth, operational excellence, and long-term client relationships.
You'll work closely with executive stakeholders, engineering leaders, and cross-functional teams to ensure exceptional delivery while contributing directly to business growth.
Key Responsibilities:
Delivery Leadership:
- Own end-to-end delivery of a portfolio of software development projects.
- Ensure projects are delivered on time, within scope, budget, and quality expectations.
- Manage project risks, dependencies, and escalations.
- Continuously improve delivery processes and execution standards.
Client & Stakeholder Management:
- Act as the primary point of contact for executive client stakeholders.
- Build trusted long-term partnerships.
- Lead strategic conversations around delivery, roadmap, and business priorities.
- Ensure high client satisfaction and retention.
Account Growth:
- Identify opportunities for upselling and cross-selling services.
- Support business development initiatives within existing accounts.
- Drive account profitability and Gross Profit Margin (GPM) targets.
People Leadership
- Hire, develop, mentor, and retain high-performing delivery teams.
- Conduct performance reviews and career development conversations.
- Foster a culture of ownership, collaboration, and continuous improvement.
- Handle performance management when required.
Financial & Resource Management:
- Manage project budgets and forecasts.
- Optimize resource allocation across multiple engagements.
- Monitor delivery health, utilization, and financial performance.
Operational Excellence:
- Implement delivery best practices and scalable frameworks.
- Drive continuous process improvements.
- Promote AI-powered ways of working across delivery teams.
Required Qualifications:
Experience
- 10+ years of experience in Project Management.
- Minimum 3 recent years in Technical Delivery or Program Management.
- 5+ years managing executive-level client relationships.
- 5+ years leading software engineering teams.
- 5+ years working in a software consultancy environment.
Technical Background
- Previous hands-on experience in Software Development or QA.
- Strong understanding of modern software delivery practices.
- Experience delivering both greenfield products and legacy modernization initiatives.
- Proficiency with Jira and Confluence.
Leadership
- Strong communication and stakeholder management skills.
- Commercial mindset with experience growing client accounts.
- Proven ability to make decisions under pressure and resolve conflicts.
Additional Requirements
- Fluent English (written and spoken).
- AI-forward mindset and curiosity about emerging technologies.
- Willingness to travel to the U.S. up to 4–6 weeks annually.
Originally posted on Himalayas