Field Liaison - Patient Access
作为制药支持行业的领导者，UBC 致力于为更好的明天提供健康解决方案。我们自豪地提高患者成果和促进医疗保健。在 UBC,我们提供服务来增强整个药物开发过程和商业化生命周期 - 从临床试验支持到现实世界的证据生成。与 UBC 一起开始一个有价值的职业旅程！同时对周围世界产生意义的影响，发展你的职业生涯.UBC 培养了一个基于我们的核心价值观的文化：协作，认真，好奇，咨询和同情。我们相信创造力所推动的包容的工作场所。简介：该领域联系建立和维护与高量，关键账户制造商在分配领土中的现场销售部队的唯一接触点。为复杂的患者/提供者临床和退还问题提供中小企业支持。代表 UBC 在制造商全国销售会议上；预期帐户收入机会。收集，分析并报告季度业务评论和其他报告的不利事件趋势数据。联系人通常是代表其他部门和/或代表外部组织的个人；获得或提供有关对该部门职能有中等意义的问题或数据，或者可能具有敏感性。错误很难发现，通常会导致客户业务，材料或设备丢失解决。具体的工作任务：·制定，解释并实施退款政策以解决复杂的分发或转让问题，确保患者和医生体验积极。· 作为中小企业，在复杂的案件中向分配医生办公室，制造商代表，卫生计划和患者提供支持。以确保适当措施被采取，避免药物治疗中断并确定患者成本选择。·通过营销，教育和培训材料帮助生产商实地销售实施方案启动和持续使用疗法，以协助获得推。· 为增强退款，收入和持续利用机会提供特别项目项目的特定计划 (PSP). ·收集，分析和准备数据，包括不利 E.
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As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.
Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.
If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!
Brief Description:
The Field Liaison builds and maintains relationships as the single point of contact with the field sales force for high-volume, key account manufacturers in an assigned territory. Provides SME support for complex patient / provider clinical and reimbursement issues. Represents UBC at manufacturer national sales conferences; prospects for account revenue opportunities. Gathers, analyzes and reports adverse event trend data for Quarterly Business Reviews and other reports as required by the manufacturer. Contacts are frequently individuals representing other departments and/or representing outside organizations; obtaining or providing information or data on matters of moderate importance to the function of the department, or which may be of a sensitive nature. Errors may be difficult to detect and would normally result in loss of customer business, material, or equipment to resolve.
Specific job duties:
- Formulates, interprets and implements reimbursement policies to resolve complex dispensing or referral issues and ensure a positive patient and physician experience.
- Serves as SME on intricate cases to assigned physician offices, manufacturer representatives, health plans, and patients to ensure adequate measures are in place to avoid disruption in drug therapy and identify cost options for patients.
- Assists manufacturer field sales in implementation of program launch and ongoing therapy utilization through marketing, education and training materials to aid in obtaining referrals.
- Provides Program Specific Plan (PSP) support on special projects to enhance reimbursement, revenue and on-going support utilization opportunities.
- Gathers, analyzes, and prepares data, including Adverse Event trending, for Quarterly Business Reviews (QBRs), FDA requirements, and other special projects and reports.
- Answer incoming calls promptly and efficiently, assess the caller's needs and providing an accurate resolution.Desired Skills and Qualifications:
- Bachelor’s degree or 6 – 8 years of relevant working experience
- 0 – 2 years of experience, three years of healthcare experience preferred
- Demonstrated team lead experience preferred
- Proficient in Microsoft Office applications
- Advanced knowledge of medical insurance terminology
- Ability to handle a fast-paced environment
- Strong written and verbal communication skills
- Advanced problem solving and troubleshooting skills
- Strong attention to detail
- Strong team building skills and the ability to train other team members
- Research, analysis, report preparation and documentation skills
Benefits:
At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.
Here are some of the exciting perks UBC offers:
Remote opportunities
Competitive salaries
Growth opportunities for promotion
401K with company match*
Tuition reimbursement
Discretionary PTO (Paid Time Off)
Paid Holidays
Employee assistance programs
Medical, Dental, and vision coverage
HSA/FSA
Telemedicine (Virtual doctor appointments)
Wellness program
Adoption assistance
Short-term disability
Long term disability
Life insurance
Discount programs
UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.
Shift Schedule: 9am to 6pm EST.Originally posted on Himalayas