业务系统分析师 3
Business Systems Analyst 3
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迈阿密大学的UMIT部门有一个全职的业务系统分析师3职位。
业务系统分析师3 - 中央（A）负责收集详细数据并提供分析，以协助制定提升整体绩效、降低成本和提高效率的技术计划和策略。业务系统分析师3 - 中央（A）分析现有的运营、系统、方法、实践和程序，以评估其有效性，并最终提出改进建议。此外，业务系统分析师3 - 中央（A）整合人员、设备、设施和其他资源，以提高工作成果、运营效率、效果和生产力。该职位协助设计、交付和改进内部软件应用程序、培训项目和相关课程材料。
核心职责：
- 审查、分析和分类应用程序问题和案例。
- 创建并维护正在进行项目的详细支持文档，测试内部应用程序发布，并执行定期系统维护。
- 为内部用户提供培训。
- 监控系统可用性，与系统管理员和业务系统分析师密切合作。
- 建议在开发、维护和系统标准方面的变更。
- 制定详细的行动计划，设定目标和截止日期，并获得必要的批准。
- 与管理团队保持持续的沟通和良好关系，汇报项目进展。
- 绘制现有流程与改进流程的流程图。
- 为项目和提案准备时间和成本估算。
- 进行最佳实践模型和基准研究。
- 应用工业和管理工程技巧，如流程设计、优化模型、预测方法和供应链管理原则，以改进整体系统。
- 分析现有人员流动、活动和物料流动，员工工作方法和利用率，政策和程序，人员配置水平，监督结构，空间利用率，供需优化方法，表格、设备和计算机化系统，以设计改进的工作系统
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The University of Miami’s UMIT Department has an exciting opportunity for a full-time Business Systems Analyst 3.
The Business Systems Analyst 3 - Central (A) collects detailed data and provides analysis to assist in the development of technology plans and strategies that enhance overall performance, reduce costs, and increase efficiencies. The Business Systems Analyst 3 - Central (A) analyzes established operations, systems, methods, practices, and procedures to evaluate their effectiveness and ultimately make recommendations for improvements. Additionally, the Business Systems Analyst 3 - Central (A) integrates people, equipment, facilities, and other resources to improve work results, operating efficiency, effectiveness, and productivity. This incumbent assists in the design, delivery, and improvement of in-house software applications, training programs, and related courseware.
Core Responsibilities:
- Reviews, analyzes and triages application issues and cases.
- Creates and maintains detailed support documentation of ongoing projects, tests internal application releases, and performs periodic system maintenance.
- Provides training for internal users.
- Monitors system availability, working closely with system administrators and business systems analysts.
- Recommends changes in development, maintenance, and system standards.
- Develops detailed action plan with goals and target dates and obtains necessary approvals.
- Maintains ongoing communication and rapport with the management team regarding project activity.
- Flowcharts existing processes versus improved flow.
- Prepares time and cost estimates for projects and proposals.
- Conducts research for best practice models and benchmarking.
- Applies industrial and management engineering techniques, such as process designs, optimization models, forecasting methodologies, and chain management principles, to improve overall systems.
- Analyzes existing flow of people, activities, and materials, employee work methods and utilization, policies and procedures, staffing levels, supervisory structure, space utilization, supply and demand optimization methods, forms, equipment, and computerized systems to design improved work systems.
- Designs systems for production and inventory control in buying, storing, handling, and processing of materials and supplies.
- Designs facilities, management systems, and standard operating procedures.
- Develops management control systems to aid in financial planning and cost analysis. Improves productivity through the application of technology and human factors.
- Designs supply chain management standards across the institution.
- Conducts data collection to measure baseline versus improvement, before and after recommendations are implemented.
- Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved.
- Participates in continuing quality improvement activities.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions:
The Business Systems Analyst 3 serves as an accomplished and forward-thinking lead, delivering advanced and secure technological solutions. Responsibilities include intake management, requirements analysis, configuration, integration, customization, testing, training, and post-deployment support. This position emphasizes automation, process simplification, and enhancement of user experience and user experience design.
- Works closely with key stakeholders and subject matter experts across our graduate programs to plan, implement, and maintain assigned projects and systems.
- Contributes to all phases of the project's lifecycle: planning and prototyping, design, development, conversion, testing and deployment.
- Performs ad-hoc data analyses and reporting, to aid management in the decision-making process.
- May build dashboards or reporting systems for end users pertaining to assigned project(s).
- Provides training and support to users of assigned systems.
- Facilitates decisions regarding the priority of projects and backlog items for implementation.
- Creates clear and detailed business requirement documentation, including the creation of process diagrams.
- Routinely organizes stakeholder meetings and shares meeting minutes, including decisions and action items.
- Uses strategic planning tools and internal analytic tools with high proficiency.
- Serves as a liaison to other departments, vendors, and other external parties to complete assignments.
- Works in partnership with project managers and development teams on assigned projects.
- Stay abreast of industry trends and new technologies related to admission and student success systems and processes.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in relevant field
- International Institute of Business Analysis Agile Analysis Certification – IIBA AAC (preferred)
- Slate Certification (preferred)
- Minimum 5 years of experience providing user training and developing user documentation and training materials.
- Experience with admissions or related higher education is preferred.
- Demonstrated proficiency in Power BI or similar data analysis software.
- Demonstrated understanding of project management tools and methods.
- Demonstrated proficiency in Microsoft Office tools including Excel, PowerPoint, and diagram software such as Visio.
- Solid understanding of common process analysis and improvement methods.
- Commitment to continuous process improvement and operational excellence.
- Ability to work independently and as part of a team.
- Knowledge of administrative functions and related systems used in higher education, desired
- Strong emphasis on Agile/Scrum frameworks, including creating user stories, acceptance criteria, and promoting Agile values, desired
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.
With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
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Job Status:
Full timeEmployee Type:
StaffOriginally posted on Himalayas