现场服务项目经理（初级）
Field Service Project Manager (Jr)
作为高速连接领域的全球领导者，Ciena 构建了推动人工智能时代的基础设施。我们是一家技术公司，正在塑造网络的未来，以创新、诚信和协作为指导。通过发展机会、有意义的工作和灵活性，Ciena 支持员工在工作内外的成长与福祉。加入一个重要的职业。
初级现场服务项目经理
Ciena 政府解决方案团队（CGSI）
你在 Ciena 的职责是什么？
Ciena 政府解决方案团队（CGSI）正在寻找一位积极进取的初级现场服务项目经理，以支持现场服务项目的成功交付。此职位涉及协助项目规划、执行和收尾活动，同时确保客户满意度并遵守项目目标。
初级现场服务项目经理的主要职责是与高级服务项目经理合作，并协助管理项目管理的各个方面。
主要职责
- 收集所有必要的项目信息，以确定项目范围和预算。
- 协调所有所需的项目资源，并在整个项目执行过程中提供支持以管理这些资源。
- 协调项目交付物，确保按时交付给客户。
主要职责
- 协助高级项目经理处理工程、采购和安装（EF&I）项目的财务、进度、范围和质量管理。
- 验证项目销售订单和工作说明书（SOW）是否一致。
- 从项目启动到完成，制定并管理详细的项目计划。
- 与工程部门、部署协调员、合作伙伴和客户紧密协作，执行项目任务并实现里程碑。
- 维护项目进度，跟踪偏差，并在必要时实施及时的纠正措施。
- 向相关方和管理层沟通项目状态、风险、问题及解决方案。
- 促进内部团队、外部供应商和客户之间的跨职能沟通。
- 支持与项目管理实践相关的流程改进计划。
- 管理分配给 CGSI 客户群的多个项目。
所需资格（必须条件）
- 美国公民。
- 技术学位或相关领域的学士学位，来自认可的大学或学院。
- 教育和工作经验的等效组合将被考虑。
- 熟练使用 Microsoft Office 套件（Word,
查看英文原文
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being—on and off the job. Connect with a career that matters.
Junior Field Service Project Manager
Ciena Government Solutions Team (CGSI)
What Will You Do at Ciena?
Ciena Government Solutions Team (CGSI) is seeking a motivated Junior Field Service Project Manager to support the successful delivery of field service projects. This role involves assisting with project planning, execution, and closeout activities while ensuring customer satisfaction and adherence to project objectives.
The primary responsibility of the Junior Field Service Project Manager is to work alongside senior Service Project Managers and assist with all aspects of project management.
Key Responsibilities
- Collect all relevant project information required to scope and budget project deliverables.
- Coordinate all required project resources and provide support to manage those resources throughout project execution.
- Coordinate project deliverables to ensure timely customer delivery.
Primary Duties
- Assist Senior Project Managers with Engineering, Furnish, and Install (EF&I) project financials, schedules, scope, and quality management.
- Validate that the Project Sales Order and Statement of Work (SOW) are aligned.
- Build and manage detailed project plans from project initiation through completion.
- Coordinate closely with Engineering, Deployment Coordinators, partners, and customers to execute project tasks and achieve milestones.
- Maintain project schedules, track deviations, and implement timely corrective actions when necessary.
- Communicate project status, risks, issues, and resolutions to stakeholders and management.
- Facilitate cross-functional communication among internal teams, external suppliers, and customers.
- Support process improvement initiatives related to project management practices.
- Manage multiple projects within the CGSI customer base as assigned.
Required Qualifications (Must-Haves)
- U.S. Citizen.
- Technical degree or Bachelor's degree in a related field from an accredited college or university.
- Equivalent combinations of education and experience will be considered.
- Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel).
- Ability to adjust work schedules to meet project demands, including support for after-hours calls involving overseas projects.
- Ability to travel to customer locations for key project-related meetings.
Preferred Qualifications
· Project Management Professional (PMP) certification is a plus.
Skills & Competencies
- Strong organizational and time management skills.
- Effective communication and stakeholder management abilities.
- Ability to work collaboratively across cross-functional teams.
- Detail-oriented with strong problem-solving capabilities.
- Ability to manage multiple priorities in a fast-paced project environment.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Originally posted on Himalayas