JustGiving Sales Customer Account Manager
关于 Blackbaud 的 JustGiving 角色.JustGving.com 是世界上最可靠的在线捐赠平台。成立于2000年，JustGaving.com 开始了简单的目标，以使慈善机构能够从世界各地通过网络接收捐款。到目前为止，全球已筹集超过11亿美元用于良好的事业，我们被超过45,000个非营利组织信任。作为慈善会计管理团队的一部分，你将加入一个小但有效的账户经理组，照顾我们的最大客户。我们正在寻找一个驱动和商业化的销售客户帐户经理，拥有并发展北美各地高价值的慈善合作伙伴组合。这一角色将战略账户管理与新机会发展结合起来。你将负责最大限度地提高捐赠保留和增长，加强高级别的关系，并确定，资格化和关闭扩大合作伙伴采用 JustGiving 平台的新举措。在这个职位上的成功通过合作伙伴保留，捐赠增长和扩张收入来衡量。你将做什么 ·拥有和开发非营利合作伙伴组合，推动保持，增长和竞争性回报。·识别和关闭现有帐户中的新机会，包括新的举措，功能，合同合作伙伴和活动。· 作为合作伙伴的可靠顾问，咨询如何最大限度地参与，筹款绩效和捐助者成果。·提供数据，洞察力和可测量的强性保持和增长水平。·准确且主动地预测收入，以确定商业风险和增长机会。·扩大合作伙伴采用 JustGiving 平台，包括数字服务，集成和新产品功能。·分析并以清晰而吸引人的方式传播资金募集人员和捐赠者的行为，季节趋势和竞争对手活动的见解。· 建立和维护与高级决策者和运营利益相关方的密切关系，确保 JustGiving 仍然是核心筹款合作伙伴。· 培训员合作伙伴在支持社区中倡导 JustGving. · 与销售，产品，营销，解决方案工程和运营部门跨职能合作，以实现合作伙伴成功。· 在内部和外部行业活动中代表 JustGaving,成为北美各地数字募资领域的可信声音。你将带来什么？· 3年以上非利销售经验，合作伙伴管理，合作伙伴
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About the role
JustGiving from Blackbaud is the world’s most trusted online giving platform. Founded in 2000, JustGiving.com began with a simple goal to enable charities to receive donations online from anywhere in the world. To date, over 11 billion has been raised for good causes globally, and we’re trusted by over 45,000 amazing nonprofits. As part of the Charity Account Management team, you’ll join a small but effective group of Account Managers, looking after our largest customers. We're seeking a driven and commercially minded Sales Customer Account Manager to own and grow a portfolio of high‑value charity partners across North America. This role combines strategic account management with new opportunity development. You will be responsible for maximizing donation retention and growth, strengthening senior‑level relationships, and identifying, qualifying, and closing new initiatives that expand partner adoption of the JustGiving platform. Success in this role is measured by partner retention, donation growth, and expansion revenue.
What you'll do
- Own and develop a portfolio of nonprofit partners, driving retention, growth, and competitive win‑backs.
- Identify and close new opportunities within existing accounts, including new initiatives, features, contract partners, and campaigns.
- Act as a trusted advisor to partners, consulting on how to maximize engagement, fundraising performance, and donor outcomes.
- Deliver compelling retention and growth pitches, grounded in data, insight, and measurable impact.
- Forecast revenue accurately and proactively identify commercial risks and growth opportunities.
- Expand partner adoption of the JustGiving platform, including Digital Services, integrations, and new product features.
- Analyze and communicate insights on fundraiser and donor behavior, seasonal trends, and competitor activity in a clear, engaging way.
- Build and maintain strong relationships with senior decision‑makers and operational stakeholders, ensuring JustGiving remains a core fundraising partner.
- Coach partners to advocate for JustGiving within their supporter communities.
- Collaborate cross‑functionally with Sales, Product, Marketing, Solutions Engineering, and Operations to deliver partner success.
- Represent JustGiving at internal and external industry events, becoming a credible voice in digital fundraising across North America.
What you'll bring
- 3+ years of experience in nonprofit sales, partner management, partner programs, or nonprofit operations.
- Strong background in operational execution within a B2B2C platform, marketplace, or social‑impact environment.
- Experience working cross‑functionally across commercial, product, technical, and operational teams.
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
The starting base salary and annual proposed commission is $70,000.00 to $87,500.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.Benefits Include:
- Medical, dental, and vision insurance
- Remote-flexible workforce
- Wellness Programs
- 401(k) program with employer match
- Flexible paid time off
- Generous Parental Leave
- Donations for Doers
- Pet insurance, legal and identity protection
- Tuition reimbursement program
Originally posted on Himalayas