客户经理

Account Manager

市场运营职能支持限定地区（需当地身份）

公司Alpha Iota BPO

薪资未公开

工作地点Indonesia

地域资格限定地区（需当地身份）

时区要求日间重叠约 9 小时，基本正常作息

用工类型Full Time

发布时间8 天前

数据来源Himalayas

前往 Himalayas 查看并投递 →

注意地域限制：该职位明确限定在 Indonesia 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。

Join Our Alpha Iota Family, Where Everyone Wins!

Exciting Work-from-Home Opportunities

Learning & Development Programs to Upskill Yourself

Lucrative Salary Package

Health and Wellness Perks & Benefits

Motivating and Supportive Teams

...and lots more!
Alpha Iota is based in Southeast Asia, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here's what awaits you at Alpha Iota!
What would you be doing:

Responsible for managing customer accounts effectively, providing great experience to customers, and delighting customers while building rapport and loyalty by keeping close contact.

Maintain an accurate record of client engagement.

Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp/Telegram chat.

Provide great customer experience through a consultative approach.

Be a strong team player and support company directions & goals.

Take ownership of your own performance by evaluating key metrics.

Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles & coaching sessions.

Working hours: Monday - Friday (10 am - 7 pm), Saturday (10 am - 2 pm)

To be successful in this role, you will need to have:

Possess at least 2 years of relevant experience in Account Management / Customer Service / B2C Sales in any industry.

Good command of English and Bahasa Indonesia.

Excellent communication skills & interpersonal skills.

Good negotiation skills with the ability to resolve issues and customer concerns.

Sense of ownership and pride in your performance and its impact on the company's success.

Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting.

A proficient communicator with a consultative sales approach.

Self-motivated and possess aggressive sales personality in achieving quantitative results.

Good attitude with hunter mentality

Keen to understand more?
Send your resume to today and let's chat!
Please be informed that shortlisted candidates will be contacted by our Recruitment Team.
Originally posted on Himalayas

本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。