约会专家（销售）
Dating Expert (Sales)
当我们在先（When We First）是首款由资深婚恋专家设计的约会应用。我们独创性地将约会应用与高端婚恋服务相结合，通过先进技术与专业的人类互动，帮助客户建立有意义的关系。
为什么加入我们？
在 When We First，你将处于约会行业的创新前沿。作为一家由女性创立的新公司，我们拥有超过14年的约会行业经验和20年的科技与健康行业经验，我们的高管团队热衷于将人类互动与技术结合。你将与致力于帮助人们建立有意义联系的专业人士一起工作，同时享受完全远程工作的灵活性。加入我们，共同塑造婚恋的未来！
当我们在先约会专家是一位经验丰富的、能够独立工作的销售人员，在动态、团队导向的环境中与高端客户合作。在这个远程职位中，你将与销售代表、资料审核员和婚恋顾问团队一起工作，在我们启动阶段偶尔会参与资料审核员或婚恋教练的工作。这个职位是一个全面的约会专家，以推动收入、扩大客户群并建立品牌为目标。
主要职责
- 与潜在客户进行销售面试，并达成个人销售目标。
- 与高管团队合作，制定增长和扩展的双周和月度销售目标。
- 遵守 When We First 的政策、流程、培训指南、话术、使命、愿景和价值观。
- 通过电话、电子邮件或短信与 When We First 客户沟通，处理销售咨询或客户服务升级，确保质量保证。
- 根据需要协调或参加所在地区的启动/招聘活动。
- 在 Salesforce、Segment 和应用内系统中管理并更新客户资料（提供培训）。
- 监控销售通话并记录所有客户互动，确保无缝的 CRM 更新。
- 在启动阶段可能协助招聘“匹配者”以支持婚恋团队，以及提供指导和资料审核。
资格要求
- 至少五年销售经验，最好是在约会行业，婚恋经验优先。
- 在婚恋行业中成功与高端客户合作的显著业绩。
- 强大的客户服务背景和能力，能够创建并维护积极的客户关系。
查看英文原文
When We First is the first dating app designed by an experienced matchmaking executive. We uniquely combine a dating app with a high-end matchmaking service, helping clients foster meaningful relationships with the perfect blend of advanced technology and expert human interaction.
WHY JOIN US?
At When We First, you will be at the forefront of innovation in the dating industry. As a brand-new, female-founded company with over 14 years of experience in the dating industry and 20 years in tech and wellness, our executive team is passionate about blending human interaction with technology. You’ll work alongside dedicated professionals helping people form meaningful connections, all while enjoying the flexibility of a fully remote position. Join us in shaping the future of matchmaking!
The When We First Dating Expert is an experienced, self-sufficient sales professional comfortable working with high-end clients in a dynamic, team-oriented environment. In this remote role, you will work alongside a team of sales reps, profile reviewers, and matchmakers, occasionally stepping into the review of profile reviewers or matchmaking coaches during our launch phase. This role is an all-encompassing dating expert to help drive revenue, scale our customer base, and build our brand.
KEY RESPONSIBILITIES
- Conduct sales interviews with potential clients and meet personal sales targets.
- Collaborate with the executive team to establish bi-weekly and monthly sales targets for growth and scaling.
- Adhere to When We First’s policies, procedures, training guidelines, scripts, mission, vision, and values.
- Communicate with When We First customers via phone, email, or text for sales inquiries or customer service escalations, ensuring quality assurance.
- Help coordinate or attend launch/recruiting events in your region as needed.
- Manage and update client profiles in Salesforce, Segment, and the in-app system (training provided).
- Monitor sales calls and log all client interactions, ensuring seamless CRM updates.
- May assist in recruiting “matches” to support the matchmaking team during the launch phase, as well as coaching and profile reviews.
QUALIFICATIONS
- At least five years of proven success in sales, ideally within the dating industry. Matchmaking experience is a plus.
- A proven track record of working successfully with high-end clients in the matchmaking industry.
- Strong client service background and ability to create and maintain a positive team environment.
- Experience working in both face-to-face and remote environments.
- Excellent interpersonal, communication, and conflict resolution skills.
- Proficiency with CRM systems (especially Salesforce), Outlook, and softphone technology, with a willingness to learn new systems.
- Ability to multitask and manage client and team relationships in a fast-paced, tech-driven environment.
- Organized, detail-oriented, and thorough in documenting interactions.
- Demonstrated leadership competency and the ability to continuously improve professional skills through self-education, training, and webinars.
COMPENSATION
Base salary is commensurate with experience. Total compensation includes base plus commissions/incentives.
Total compensation $75k-$175k.
Originally posted on Himalayas