电子发现高级项目经理
eDiscovery Senior Project Manager
高级项目经理负责日常电子发现项目的高层管理、任务分配和执行,并向项目经理总监汇报。该职位需要同时管理多个复杂度较高的项目。高级项目经理将与律师、助理律师、IT人员以及其他顾问和/或客户法律团队成员合作,以确保电子发现事务的成功完成。他们需要规划项目执行,并根据需要对项目团队成员进行指导、培训和任务分配。
核心能力(基于Consilio的价值观)
- 灵活并接受变化;
- 对提供卓越服务负责;
- 重视并尊重他人的贡献,与利益相关者建立信任和关系;
- 主动行动,迅速响应,承担责任,并展现出坚定不移的正确行事的承诺;
- 认可、发展并庆祝个人和团队的成功;
- 运用沟通最佳实践和积极倾听技巧来满足明确的需求;
- 坚定地领导。
职责
领导力
- 成为团队中初级成员的升级联系点。
- 为初级团队成员提供培训和监督。
- 激励团队,创造员工茁壮成长的环境。
- 管理和规划项目资源。
- 识别同事的成长机会。
- 识别操作风险领域,并制定策略以减轻客户的此类风险。
- 参与战略客户会议(季度会议、现场会议等)并监督客户层面的报告。
- 与GRO一起发起和参与业务发展机会。
- 发起并指导初级项目经理在建立客户关系方面的指导。
项目管理
- 对发现事务进行全面监督,并作为主要客户联系人。
- 在数据收集、处理、审查流程、分析和生产/导出交付物方面提供专业知识和咨询建议。
- 创建和维护项目时间表和报告,包括定义活动、事件顺序、依赖关系、工作量、持续时间和相关资源需求。
- 发展和管理与内部团队的关系。
- 定义、阐述、实施和监控所有项目交付物的质量标准。
- 计划和管理内部和外部的协作。
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Overview
The Senior Project Manager role is responsible for high level management, delegation, and execution of day-to-day e-discovery project tasks, and reports to the PM Directors. The role involves concurrently managing multiple projects of significant complexity. The Senior Project Manager will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters. They are required to plan for project execution as well as mentor, train and delegate to members of the project team as required.
Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right thing
- Recognize, develop and celebrate individual and team successes;
- Utilize communication best practices and active listening techniques to meet stated needs;
- Lead with conviction.
Responsibilities
Leadership
- Serve as a point of escalation for junior members of the team.
- Provide training and supervision for junior team members.
- Motivate to create an environment where employees thrive.
- Manage and plan project resources.
- Identify and facilitate growth opportunities for colleagues.
- Identify areas of operational risk and implement strategies to mitigate such risk for your clients.
- Participates in strategic client meetings (quarterly meetings; in person meetings, etc.) & oversee client level reporting.
- Initiate and participate in business development opportunities with GRO.
- Initiate and provide guidance to junior PMs regarding building of client relationships.
Management of Projects
- Provide end-to-end oversight of discovery matters and serving as primary client point of contact.
- Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
- Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort, duration and associated resource requirements.
- Develop and manage relationships with internal teams.
- Define, articulate, implement and monitor quality standards on all project deliverables.
- Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables.
- Serve as an expert on Consilio's review platforms and proprietary offerings.
- Forecast, track and manage project budgets.
- Successfully oversee and consult on multiple, concurrent complex projects.
- Generate and distribute reporting metrics and other identified KPI's as needed for each project.
- Develop strong client relationships through collaborative, consultative service.
Qualifications
- BA/BS degree or minimum 5 years in the litigation support / legal industry;
- Demonstrable experience of ‘Leadership Responsibilities’;
- 5 years experience using the Relativity platform or equivalent eDiscovery tools;
- Willingness to travel
- Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints;
- Demonstrated ability to manage client expectations and maintain client satisfaction;
- Demonstrated experience coordinating project work and resources with global resources;
- A proactive approach to problem-solving and the ability to anticipate client needs;
- The ability to confront unexpected problems quickly and effectively;
- Available for a flexible schedule driven by client requirements that will periodically exceed a standard 40 hour work week depending on project needs;
- Strong teamwork, communication (written and oral), client management, and interpersonal skills;
- Demonstrated ability to manage project teams, including teams of supporting project managers.
Consilio’s True North Values
·
Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter.
·
Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions.
·
Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future.
·
Grit | Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results you’re proud of.
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Originally posted on Himalayas