Admissions Representative
招生代表与有兴趣参加美国军事大学和美国公立大学的潜在学生合作。该角色预计将帮助潜在学生发现目标，需求和解决方案，并向注册决定提供建议，努力制定行动计划来实现目标，最终就学生满足招生要求做出招生决策。招生代表使用了由美国公立高校系统 (APUS)提供的营销材料/机会，以服务管理层确定分配给的潜在学生。学生在高等教育中面临专业职位。该机构向招生经理或高级招生经长报告，他们会向招生总监或前景管理总监报告，这些人将向招生副主席报告。责任：· 咨询和建议潜在的学生共同发现目标，为学位规划，支付，转账信用和其他入学决策提供建议，并实施支持学生实现确定目标的行动计划。· 通过电话，电子邮件或其他电子方式定期及时跟踪潜在的学生。通过遵守联邦学生隐私法 （家庭教育权利和隐私法案）来保护学生账户的隐私。·评估潜在学生在 APU/AMU 计划中录取的学术记录和文件。· 展示使用客户关系管理 (CRM) 和其他用于录取中的软件应用程序的能力。· 以专业，高效的方式解决与潜在学生以及代表他们升级的问题。·与其他大学部门保持有成效的工作关系，如财政援助，履行，退伍军人和 GI 法案协助，学生服务和营销。· 符合或超过了部门领导决定的绩效目标和指标。· 在任何时候保持专业外观。· 遵守分配的工作时间表。· 关注招聘和录取学生的运动和后续战略。· 执行其他职责并帮助该部门负责人指定的特殊项目。
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Admissions Representative
American Public University/American Military University
The Admissions Representative partners with potential students interested in attending American Military University and American Public University. This role is expected to help potential students discover goals, needs, and advise toward solutions, and enrollment decisions, work toward an action plan to achieve goals, and ultimately make admissions decisions regarding student fulfillment of admissions requirements. The Admissions Representative uses marketing materials/opportunities provided by American Public University System (APUS) to serve assigned potential students as determined by management. This is a student facing professional position in higher education. It reports to either an Admissions Manager or Senior Admissions Manager, who report to a Director of Admissions or Director of Prospect Management, who report to the Vice President of Admissions.
Responsibilities:
- Consults and advises potential students to jointly discover goals, advise toward solutions around degree planning, payment, transfer credit, and other enrollment decisions, and implement an action plan to support students in achieving identified goals
- Provides regular follow up to potential students in an efficient and timely manner either via telephone, email, or other electronic means. Makes educated admissions decisions regarding fulfillment of admission requirements and follow-up strategies
- Protects the privacy of student accounts through compliance with federal student privacy law (Family Education Rights and Privacy Act).
- Evaluates the academic records and documents of potential students for admission to APU/AMU programs.
- Demonstrates skill in using Customer Relationship Management (CRM) and other software applications used in Admissions.
- Resolves routine and escalated concerns with and on behalf of potential students in a professional, efficient manner.
- Maintains a productive working relationship with other University departments, such as Financial Aid, Fulfillment, Veteran and GI Bill assistance, Student Services and Marketing.
- Meets or exceeds performance goals and metrics as determined by department leadership.
- Keeps a professional appearance at all times.
- Adheres to assigned work schedule
- Follows campaigns and follow-up strategies for student recruitment and enrollment
- Performs other duties and assists with special projects as assigned by department leadership
- Per the US Department of Education Program Integrity Rules, postsecondary institutions that participate in the student financial assistance programs pursuant to Title IV of the Higher Education Act (HEA) are barred from providing incentive payments to any person or entity engaged in student recruiting and/or admissions activities.
Requirements:
- 1-2 years of work experience in telemarketing, sales, service, online or higher education preferred
- Associates Degree required
About Us:
American Public University System (the System) is accredited by the Higher Learning Commission (HLC) (www.hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education. HLC accredits degree-granting institutions nationwide and is also recognized by the Council for Higher Education Accreditation. The System is comprised of American Military University, American Public University, Rasmussen University, and Hondros College of Nursing. The System is authorized by the West Virginia Higher Education Policy Commission and other appropriate agencies in the states where it has campuses. The System is authorized to operate as a postsecondary educational institution by the Illinois Board of Higher Education. American Public University System, Inc., which operates the System, is a wholly owned subsidiary of American Public Education, Inc. American Public University System, American Public University, and American Military University are not affiliated with American University or the U.S. Military.
It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Pay Transparency Statement
If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to .
Originally posted on Himalayas