发布经理
Release Manager
PayIt是一家快速发展的政府科技公司，致力于现代化居民与政府之间的互动和交易方式，提升客户体验，并帮助我们的客户机构更高效、更有效地实现其使命。我们易于实施的平台将政府服务和支付整合到一个连贯的体验中，使我们的客户能够建立居民信任，快速收取收入，并重新部署员工应对更重要的挑战。这种创新的政府服务交付方式在公共和私营部门都获得了广泛认可，包括自2017年以来每年都入选GovTech 100。PayIt的解决方案涵盖的服务包括狩猎和捕鱼许可证、机动车管理局（DMV）、法院、财产税、公用事业、通行费等。
我们的文化欢迎具备所谓“PayIt DNA”的人：高度诚信、有动力、有毅力、高能力，并且具有团队精神。我们协作并热衷于通过改善政府客户及其服务的最终用户的生活来完成工作。我们有雄心勃勃的扩展目标，我们寻找愿意撸起袖子、解决问题并为我们的客户提供新机会的团队成员。而且我们在一起有很多乐趣。
发布计划与协调：
- 通过与跨职能团队协调，制定和维护PayIt Outdoors发布计划，以确保业务目标和项目目标及交付物的一致性。
- 与客户团队和工程团队合作，计划和部署热修复。
- 与DBE和工程团队合作，安排和部署发布。
- 与产品经理、运营、开发团队和质量保证团队合作，定义发布范围和目标。
发布执行：
- 监督端到端的发布流程，包括用户验收和生产部署活动以及回滚计划，以确保发布顺利成功。
- 安排和运行发布评审。
- 确保所需的工作包含在发布中。
- 跟踪分支，并确保在冲刺后进行合并。
沟通与文档：
- 向相关方沟通发布计划、状态更新和潜在风险。
- 维护发布流程、配置和依赖关系的详细文档。
- 创建和维护问题及解决方法的文档。
风险管理：
- 识别并减轻可能影响成功的潜在风险。
查看英文原文
PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.
Our culture welcomes people who exhibit what we call “PayIt DNA”: High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.
Release Planning and Coordination:
- Develop and maintain PayIt Outdoors Release schedule by coordinating with cross-functional teams to ensure alignment of business goals and project objectives and deliverables.
- Working with the client teams and engineering teams to plan and deploy hotfixes.
- Working with the DBE’s and Eng teams to schedule and deploy releases.
- Collaborate with product managers, operations, development teams, and quality assurance to define release scope and objectives.
Release Execution
- Oversee the end-to-end release process, including User Acceptance and Production deployment activities and rollback plans, to ensure smooth and successful releases.
- Schedule and run release reviews
- Make sure required work is included in releases.
- Keep track of the branches and make sure the merges occur after sprints.
Communication and Documentation:
- Communicate release schedules, status updates, and potential risks to stakeholders.
- Maintain detailed documentation of release processes, configurations, and dependencies.
- Create and maintain documentation of issues and resolutions.
Risk Management:
- Identify and mitigate potential risks that may impact the success of software releases.
- Establish and enforce change control and release management processes.
Incident management
· Oversee the end-to-end PayIt Outdoors incident response lifecycle. Key responsibilities include coordinating cross-functional resources during active incidents, validating proper resolution and closure, and tracking critical process metrics to continuously improve response efficiency.
Jira Administration
- Workflow Architecture: Design, build, and maintain custom Jira workflows, issue types, field configurations, and permission schemes tailored to team needs.
- Process Automation: Create and optimize Jira Automation rules and integrations to streamline operational handoffs and reduce manual overhead.
- Project & User Administration: Manage site-level project configurations, access control, user roles, and board configurations across departments.
Annual Salary Range:
$110,000—$140,000 USD
Why Work For Us:
- Our mission matters. Your work will make life better for our government agency clients and the millions of residents they serve.
- You’ll do some of the best work of your career here. We tackle complex challenges that are interesting to solve, and you’ll grow a ton working at PayIt
- People are our most important resource. Everyone has a voice. Collaboration is our default setting. And we have fun together.
- We #payitforward with our corporate volunteer program, serving the communities where we work and live.
- Competitive salaries, excellent benefits, flexible working arrangements, and all the resources you will need to do your best work.
What We Care About:
We hire high-aptitude, high-integrity people who are great communicators and want to be part of a growing team.
A Note About AI at PayItWe love AI. We use it every day and encourage our team to find creative, effective ways to put it to work. If you join PayIt, you'll bring the same enthusiasm for exploring how AI can amplify impact, productivity, and innovation. During the interview process, though, we want to hear from you, not a model. Our goal is to understand how you actually think, solve problems, and communicate, so we ask that your live conversations and assessment responses be your own work.
Commitment to Equal Opportunity
PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.
NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship in the United States at this time. PayIt participates in E-Verify. To learn more, click here. Canadian Citizens and those authorized to work in Canada without sponsorship are also encouraged to apply.
To all recruitment agencies: PayIt does not accept agency resumes. Please do not forward resumes to our careers’ alias, PayIt employees or any other company location. PayIt is not responsible for any fees related to unsolicited resumes.
Stay Current on PayIt Happenings: Follow Us On LinkedIn, Facebook, and Instagram.
Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt’s Business Code of Conduct and Information Security Policies.
Originally posted on Himalayas