Client Solution Architect
**你是谁** 你是一个经验丰富的解决方案架构师，在复杂的多领域环境中繁荣，并喜欢向客户引导实现与技术和业务战略一致的结果。你带来了咨询思维方式，对每一个参与者提出正确的问题，影响决策而不是领导产品。你很舒服地拥有终端解决方案策略，密切合作与账户管理人员和技术领导人推动成功交易成果。你也自豪地指导他人，帮助提高组织内的技术严格性和咨询技能。**关于角色** 在 Myriad360中，**客户解决方案架构师 (CSA) **基本上是帐户的技术四分卫和账户执行官的右手技术合作伙伴.AE 拥有整体账户关系和销售战略；CSA 拥有帮助将客户需求转化为协调的技术策略。这与 Myriad 领导层内部描述了这一角色直接一致：CSA 支持销售区域，资格机会，连接技术专业性，并早期引入合适的技术资源到销售过程中。**必须位于美国，居住在奥斯或达拉斯德克萨斯州.** **可能需要旅行高达40%.** **其他责任包括：** - **自己的技术发现** CSA 应该能够与客户进行对话，了解他们的当前环境，业务目标，技术挑战，即将到来的举措，预算/时间表考虑以及 Myriad 可以提供价值的地方.CSA 不仅仅需要等待客户告诉我们他们想要的产品。- ** 发现和资格机会** 大部分的工作是问正确的问题，使谈话成为机遇。内部，Myriad 强调了 CSA 的成功，特别是在发现客户端疼痛点和连接这些问题到数据中心，网络，安全，云和专业服务中的解决方案.** - **技术上广泛而不是最深层次的中小企业** CSA 需要足够的技术宽度才能在 Myriad 的投资组合中进行可信的对话。他们不需要个人设计每个解决方案。- 例如，如果一个谈话进入安全领域，CSA 应该认识到机会，问足够的问题来确定所需的内容，然后引入适当的安全 SE/SME.同样适用于 n
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**Who You Are**
You are a seasoned solutions architect who thrives in complex, multi-domain environments and enjoys guiding clients towards outcomes that align technology with business strategy. You bring a consultative mindset to every engagement, asking the right questions and influencing decisions rather than leading with products. You are comfortable owning solution strategy end to end, partnering closely with Account Executives and technical leaders to drive successful deal outcomes. You also take pride in mentoring others, helping elevate technical rigor and consultative skills across the organization.
**About The Role**
At Myriad360, the **Client Solution Architect (CSA)** is essentially the technical quarterback for the account and the right-hand technical partner to the Account Executive. The AE owns the overall account relationship and sales strategy; the CSA owns helping turn client needs into a coordinated technical strategy. That aligns directly with how Myriad leadership has described the role internally: CSAs support the sales regions, qualify opportunities, connect technical specialties, and bring the right technical resources into the sales process early.
**Must be based in the United States and reside in Austin or Dallas Texas.** **Travel up to 40% may be required.**
**Other responsibilities include:**
- **Own technical discovery**
The CSA should be able to lead a conversation with the client and understand their current environment, business objectives, technical challenges, upcoming initiatives, budget/timeline considerations, and where Myriad can provide value. The CSA shouldn't simply wait for the customer to tell us which product they want.
- **Uncover and qualify opportunities**
A major part of the job is asking the right questions to turn conversations into opportunities. Internally, Myriad has highlighted CSA success specifically around uncovering client pain points and connecting those problems to solutions across **Data Center, Networking, Security, Cloud, and Professional Services.**
- **Be broad technically—not necessarily the deepest SME**
The CSA needs enough technical breadth to have credible conversations across Myriad's portfolio. They don't need to personally design every solution.
- For example, if a conversation moves deeply into security, the CSA should recognize the opportunity, ask enough questions to establish what is needed, and then bring in the appropriate Security SE/SME. The same applies to networking, cloud, services, automation, observability, data center, etc.
- **Orchestrate Myriad resources**
This is one of the most important distinctions of the role. The CSA should know **who needs to be involved, when they need to be involved, and why**
- Think: **Client → AE + CSA → appropriate SMEs / SEs / Services / PMO / Partners**
- Rather than having the AE independently chase five different engineering teams, the CSA helps coordinate the technical side of the opportunity.
- **Stay engaged through complex opportunities**
The CSA shouldn't disappear once an SME gets involved. For larger or more complicated engagements, internal Myriad guidance specifically calls for CSA participation in **client kickoff calls and weekly status meetings.** The CSA helps maintain continuity from discovery → architecture → proposal/SOW → implementation handoff.
- **Translate technical conversations into business outcomes**
A strong CSA connects technology back to what the customer actually cares about: reducing risk, improving resiliency, lowering cost, modernizing infrastructure, improving operational efficiency, supporting growth, increasing security, or simplifying management.
- Instead of _"You should buy Pure Storage,"_ the conversation becomes _"Here's the operational problem we're solving, here's the architecture we recommend, and here's why."_
- **Help the AE grow the account**
The CSA is a technical extension of the sales team. That means understanding the account well enough to recognize adjacent opportunities.
- Complete ongoing security awareness training and comply with company policies to the requirements section
- Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
- Other duties as assigned
**Desired skills and experience:**
- 7–10 years of experience in solution architecture, pre-sales engineering, or technical consulting
- Demonstrated success in designing and selling comprehensive, multi-domain enterprise solutions
- Advanced consultative discovery skills with a proven ability to guide client decision-making processes
- Broad technical proficiency across at least two Myriad360 core practice areas
- Capability to independently manage complex technical sales cycles
- Relevant OEM certifications are highly preferred
**A Little About Us**
Our mission is to challenge and enable our employees to achieve great things.
**We live and breathe our core values:**
- **We Before Me:** We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.
- **Dare To Be Great:** We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.
- **Own It:** We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.
We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.
**Some of Our Benefits**
- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
**Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $250,000 – 300,000, plus opportunities for profit-sharing bonus and/or commission. Compensation in other geographies may vary.**
Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.