人力运营经理
People Ops Manager
Flex 正在为企业家打造原生人工智能的私人银行。
我们正在重新构建整个金融系统，从企业赚到的第一美元，到价值如何累积、流动并最终在现实生活中被使用。银行、信贷、支付、个人理财和财务运营——全部从零开始重建为一个智能系统。Flex 是有抱负的企业主的完整财务家园。
自2023年9月公开上线以来，Flex 已从零增长到九位数的年化收入，并且在2026年底之前有明确的盈利路径。我们快速行动，持续交付，以极强的所有权意识运营。
我们的客户是富裕的企业主（年收入300万至2亿美元）——经济的中坚力量，也是金融领域最未被满足的群体之一。他们被困在过时的银行和碎片化的工具中。我们正在取代所有这些。机会巨大：一个超过1万亿美元的市场显而易见地摆在眼前。我们的目标是通过提供根本性更好的产品，而不是渐进式改进，来打造一家价值1000亿美元以上的公司。
Flex 已筹集超过1亿美元股权资金和超过3亿美元债务资金。
- 关键问题：我们构建的软件直接控制大规模资金流动。
- 高标准，低傲气：小团队，优秀的人才，真正的所有权。
- 速度胜过舒适：我们优先考虑执行、质量、清晰度和结果。
- 深远影响：我们正在构建的东西将定义一代企业家如何经营他们的业务。
团队与地点
我们招聘渴望打造困难事物并立即看到自己工作产生影响的优秀人才。职位可在以下地点提供：旧金山、迈阿密、纽约，以及完全远程。
Flex 激发雄心。
🕺关于该职位
我们正在招聘一名人力资源经理，帮助建立并运行支持 Flex 成长的核心人力资源流程。该职位将专注于绩效管理、员工全周期运营、合规性和经理支持。你将与领导层紧密合作，创建清晰有效的人员流程，帮助公司有条不紊地扩展。
该职位适合有强烈初创经验的人，懂得如何在快速变化的环境中引入结构。你需要有条理、务实，并能平衡流程设计与日常执行。
✅ 你将负责
- 负责并优化员工全周期（从入职到离职）的核心人力资源流程
- 跟踪并报告关键人力资源指标，包括评估
查看英文原文
Flex is building the AI-native private bank for business owners.
We’re re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners.
Since launching publicly in September 2023, Flex has scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026. We move fast, ship relentlessly, and operate with extreme ownership.
Our customers are affluent business owners ($3–$200M in revenue)—the backbone of the economy and one of the most underserved segments in finance. They’re stuck with outdated banks and fragmented tools. We’re replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved.
Flex has raised $100M+ in equity and $300M+ in debt.
- Mission-critical problems: We build software that directly controls how money moves at scale.
- High bar, low ego: Small teams, exceptional people, real ownership.
- Speed over comfort: We prioritize execution, quality, clarity, and results.
- Enduring impact: What we’re building will define how a generation of owners runs their businesses.
Team & Locations
We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote.
Flex Fuels Ambition.
About the Role
We’re hiring a People Operations Manager to help build and run the core people processes that support Flex as we grow. This role will focus on performance management, employee lifecycle operations, compliance, and manager support. You’ll partner closely with leadership to create clear, effective people processes that help the company scale thoughtfully.
This role is a good fit for someone with strong startup experience who knows how to bring structure to a fast-moving environment. You should be organized, practical, and comfortable balancing process design with day-to-day execution.
✅ What You’ll Do
- Own and improve core people operations processes across the employee lifecycle, from onboarding through offboarding
- Track and report on key people metrics, including review completion, headcount movements, onboarding progress, and other operational indicators
- Design, launch, and refine performance review cycles, calibration processes, and supporting documentation
- Administer and improve people systems, documentation, and workflows across HRIS, payroll, benefits, and employee records
- Help ensure people processes are compliant, well-documented, and scalable across states, teams, and growth stages
- Own employment documentation, policy administration, and coordination with legal or external partners as needed
- Support compensation and promotion cycle logistics, including tracking, documentation, and process coordination
- Partner with managers on employee relations issues, performance follow-up, and organizational changes
- Identify gaps in current people operations workflows and implement simple systems that improve consistency and execution
What We’re Looking For
- 5–8+ years of experience in people operations, HR operations, or a people generalist role in a high-growth startup or scale-up
- Strong experience building and running performance review processes and manager-facing people workflows
- Hands-on systems thinker who enjoys building from scratch and improving workflows
- Proven ability to introduce structure in fast-moving environments without overcomplicating processes
- Solid understanding of employee lifecycle operations, compliance fundamentals, and people documentation best practices
- Highly organized and detail-oriented, with strong operational judgment and follow-through
- Comfortable handling sensitive employee situations with discretion, sound judgment, and professionalism
Compensation
Additional Information
Why Join Us
Build something generational — Capture the full lifecycle of money for ambitious business owners.
Work on real money, real risk — Payments, credit, and banking at serious scale.
Solve hard problems — AI, underwriting, compliance, and global finance from first principles.
True ownership — Small teams, high trust, real accountability.
Founder-level exposure — Direct access to leadership, customers, and investors.
High bar, high taste — Move fast without cutting corners.
Elite peers — People here are builders, not tourists.
Real upside — Meaningful equity if you help build something big.